Customer Service, Electrical/Mechanical Engineer

Josh Oliver

*** *. ******** ***. **

Blue Ridge, TX. 75424

Cell: 214-***-****

****.********@*****.***

Profile

Full time student offering excellent problem solving skills with an engineering background.

Gifted with conceptualizing and adept in design and drafting. I always put forth my full effort and

capabilities in projects. Time management and organizational skills are a key component to my

lifestyle. A strong planner but readily adapt to change. I am project oriented and have strong

leadership and team cooperation skills.

Education

California Polytechnic State University, San Louis Obispo, CA Current First Year – 3.10

GPA Major of Study:

Mechanical Engineering

Coppell High School, Coppell, TX Graduated with Distinguished Honors June 2013

Major of Study: General Engineering

Courses: (STEM Academy all four years.)

• Engineering I, II, Solar Car, Aeroscience Studies, Alternative Energies III, Motorsports

IV

• Algebra I, II, Geometry, Pre-Calculus, AP Calculus

• Biology, AP Physics B, AP Physics C

• History I-III, Economics IDC, Government IDC

• BCIS - Business/Computer, Speech

• English I-IV

• Spanish I-III

DC

-Dual Credit courses are taken at the local college and counts towards college credit.

Standardized Scores: GPA: 3.33/4 SAT: 610-520-460 ACT: 23

• Lathe/ Mill work

• Microsoft Windows

• MS Excel (advanced)

• MS Powerpoint (advanced)

• Time Management

• OSHA certified

• Key Skills

• Drafting and Design

• Problem Solving

• Technological manipulation

• CAD Programs (SolidWorks, SketchUp, ect.)

• Labview Programing

• Welding

Work Experience

Cal Poly ASI, San Luis Obispo, CA AV Technical Assistant April 2014- present

AV assistant is responsible for the operation and maintenance of all ASI audio visual services.

This department provides the University community with the ability to stage events and requires

a technician to work in all areas of the building.

• Experience with the set up and use of commercial AV systems

• Gained customer service experience

Advantage Valet, Dallas, TX Valet Runner April - July 2013

Valet runner responsible for parking and picking up cars for customers entering and leaving high-

end hotels and restaurants.

• Gained customer service experience

• Learned proper etiquette for assisting clients into

vehicles

• Became familiar with the paper work of the shift

managers in order to level up in the company

Fry’s Electronics, Irving, TX Customer Service Associate Sept. 2012 - Feb. 2013

Customer Service Associate in charge of receiving customer-related concerns and inquiries about

product specifications, how to install, and basic troubleshooting.

• Gained customer service experience

• Became certified cashier after only four weeks

• Transferred to Audio/Video Sales

Robertson Pools Inc., Coppell, TX Retail Sales/Customer Service Associate Feb. - Oct. 2012

Retail Sales Associate responsible for answering customer-related concerns, water chemical

testing, POS transactions, replenishing and stocking of merchandise, and maintaining a clean and

organized shop.

• Became certified sales associate which allowed me to start earning commission on sales

• Responsible for repairing broken pool cleaners and became skilled at doing so.

• Crafted a new tracking system through the use of Excel spreadsheet. Was successfully

able to track equipment coming in and out of the shop. This organizational system is now

being used companywide.

• Created a spreadsheet to formulate an equation that would tell me exactly how much

Federal Withholding Tax would be taken out of my pay check based on the number of

hours worked in a week. This spreadsheet helped me estimate and budget my income

before I even got my check.

Project Experience

School Projects:

Screw Driver/Air Motor (2013)

These were both projects from my machining class at Cal Poly (IME143). Each student

created their own screw driver using a lathe and set of dimensions. Later in the course we

were put into groups and turned into an assembly line, with each person in charge of

machining multiple copies of one part to give back to the group for everyone to assemble.

I received an A in this course.

Smart Blinds- H.S Senior Project (2013)

Senior year project. Class was split-up into four groups. The objective was to create a

product for the average in-home consumer that incorporated the use of an Arduino

microcontroller. My group came up with the idea of automatic blinds, hence

“BrightBLINDS.” The slats of the blinds automatically opened and closed in a smooth

live motion based on the light intensity the microcontroller reads from inside the room.

Solar Car Competition- Lead Mechanical Engineer (2011-2013)

This was a 3 year project team. Our goal was to complete the most laps around Texas

Motor Speedway in a competition known as the Winston Solar Car Challenge against

other Solar Car Teams around the nation. We designed, funded, built, and raced a full

sized car that ran simply on the electricity it generated from the sun’s rays. I joined the

team as a sophomore and specialized on brakes, wheels, and fabrication. Later became

the Lead Mechanical Engineer for the team and was successful in making sure we met

deadlines of the race.

Engineers without Borders (2012-2013)

Appeared as a guest on FOX4 News station in Dallas, TX. Our club was told to create a

product that could be used in a 3rd world country. We decided to go with alternative

energies to provide electricity. We created a bike generator and demonstrated it by setting

it up to a board of light bulbs and watched them light up. We were invited to go on our

local to show the rest of the city what we had made. We even got the new anchors to get

on it and try it out themselves.

Wind Chimes with Solar Lights (2012)

Our class project was to create wind chimes that would play a predetermined note. We

calculated the exact length each pipe needed to be to play the correct note and cut the

pipes accordingly. Because I wanted to go above-and-beyond on this project, It was my

idea to put a solar powered LED light with battery pack on the top of our manifold so it

would light up at night time automatically.

BEST Robotics-Lead Electrical Engineer (2009-2010)

As a freshman class project we entered a robotics competition called BEST Robotics. It

was a competition in which other teams fought to grab the most items on the playing

field. I was elected as the Lead Electrical Engineer and took on some of the higher level

rolls in the design.

Contact this candidate