Customer Service High School

Matthew Wilson

Sterling, VA

**********@*****.*** - 571-***-****

WORK EXPERIENCE

Equipment Operator

Donald Trump National Club - Sterling, VA - May 2013 to August 2013

Responsibilities

I was in charge of cleaning and operating golf carts, and taking care of member equipment.

Skills Used

Customer service, strength, ability to overcome adversity, and people skills

Cashier/Customer Service

Rite Aid - Sterling, VA - April 2013 to May 2013

Responsibilities

I was required to offer customer service, including answering questions, answering phones, and giving

information on products. I was required to greet customers as they came in, and I worked a register to check

people out.

Skills Used

People Skills

Communication Skills

Ability to follow directions

Answering Phones

Host

Big Bowl Restaurant - Reston, VA - January 2012 to January 2012

Responsibilities

I interacted face to face with customers everyday, I dealt with conflicts and confrontations, I had to check and

clean restrooms hourly, and I had to set and clear tables.

Skills Used

I demonstrated people skills, patience, and teamwork.

EDUCATION

Diploma

Bishop Denis J Oconnell High School - Arlington, VA

2009 to 2013

In Progress in Marketing

Christopher Newport University - Newport News, VA

2013

SKILLS

Proficient in Microsoft Office, Great People Skills, Follow Directions Well

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