Customer Service Manager
Resume:
ISMAIL MEDMOURH
***************@*******.***
EDUCATION
Specialized Technician Diploma in IT Development from MIAGE School,
Kenitra,
Morocco, October 2010
Degree in English Studies from the University of Ibn Tofail,
Kenitra, Morocco,
March 2009
EXPERIENCES
(February 2014-April 2014)
SEVEN-ELEVEN, Brooklyn, New York
Associate
Maintaining store presentation
Customer service
(October 2013-December 2013)
ZARA, New York City, New York
Sales Associate
Maintaining store presentation
Customer service
(January 2013-March 2013)
WEBHELP, Rabat, Morocco
Working as a Client Adviser in Customer Service with professionals.
Responsible for selling juridical books of the publishing house
Wolters Kluwer.
(October 2010-October 2012)
CCA INTERNATIONAL, Tangier, Morocco
Served as a Customer relations manager in the Customer Service with
professionals of the French Mobile Operator BOUYGUES TELECOM
(September 2010-October 2010)
EPSI, Kenitra, Morocco
Served as a Substitute Teacher in Computer Science and French Language
(June 2010-September 2010)
METRO cash & carry, Tangier, Morocco
Served as an IT Technician
Installing hardware and software systems
Maintaining or repairing equipment
Offering technical support on-site or via phone or email
SPECIAL SKILLS
Excellent verbal and written communication skills
Fluent in French, Arabic and the basics of Spanish
Skilled in Computing
Team driven, self-motivated and good motivator
Contact this candidate