Manager Customer Service

DAVID WASHINGTON

***** ** **** ** ****:

786-***-****

Miami, Fl. 33056

SUMMARY

Maintenance Support professional with over 20 years experience. Areas of

expertise include billing, coding, document preparation, file maintenance,

event coordination and customer service. Responsible, detail oriented with

strong organizational, analytical, problem solving, communication, and

relationship management skills.

ACCOMPLISHMENTS

. Manage guest maintenance requests in a timely manner.

. Maintain readiness of vacant rooms and building appearance.

. Maintain and repair HVAC systems, Plumbing, electrical, painting,

Sheetrock, appliance repairs, tile and flooring installations, carpet

installation and repairs.

. Managed major renovation projects.

. Documented quarterly and annual building inspections, maintenance

supplies, pool operations, preventive maintenance programs, and

expenses.

PROFESSIONAL EXPERIENCE

Holiday Inn Express Plantation, Fl

11/2011 - 3/2014

Maintenance Manager Armando Valdez (954)472- 5600

Holy Cross Hospital Ft. Lauderdale, Fl

3/2011 - 11/2011

Per Diem Maintenance Tech. Shawn Conway 954-***-****

Tramz Hotel LLC

2007 - 2010

Service Manager Bill Keafer 315-***-**** E.

Syracuse, NY

UNITED DOMINION REALTORS 2004 - 2007

Service Manager, Joan Sluss 410-***-****

TIME GROUP,

2003-2004

Service Manager Mary Reilly 410-***-****

BERKSHIRE REALTORS 2000 - 2003

Service Technician, Service Manager Calvert's Walk Apartments, Belcamp,

MD Joan Sluss (410)

515-1114

Marriott Hotels

1995- 2000

RDU AIRPORT MARRIOTT COURTYARD, Morrissville, NC

Service Technician, Maintenance Manager

DAVID WASHINGTON Page 3

EDUCATION

Dobbins Tech High

School

MILITARY

Honorable Discharge, United States Marine Corps

Avionic Tech.

COMPUTERS

Microsoft Office, QuickBooks

Certifications

HVAC

Pool Operator

References and contact numbers available upon request.

Contact this candidate