Customer Service Manager
Resume:
Mailing Address: Jessica L. Skelly Telephone Contact
**** ******* ***** *****: **********@*******.*** Information:
Harrisburg, PA Home: 717-***-****
Work Studio Sales Manager/Photographer Camp Hill, PA
Experience Sears Portrait Studio September 2003-April
Member of the CPI Corporation 2013
Capture pictures of individuals, families, and small groups in a
studio setting.
Manipulate and enhance scanned or digital images to create desired
effects, using computers and specialized software.
Perform maintenance tasks necessary to keep equipment working
properly.
Review sets of photographs to select the best work.
Perform general office duties such as scheduling appointments,
keeping books, and ordering supplies.
Plan and direct staffing, training, and performance evaluations to
develop and control sales and service programs.
Resolve customer complaints regarding sales and service.
Small Group Supervisor Erie, PA
HarborCare Childcare Center September 2001-August
2004
Teach classes or courses, or provide direct care to children.
Set educational standards and goals, and help establish policies,
procedures, and programs to carry them out.
Confer with parents and staff to discuss educational activities and
policies, and students' behavioral or learning problems
Certified Nurse Aide Erie, PA
Beverly Healthcare March 2000-June 2001
Administer bedside and personal care, such as ambulation and
personal hygiene assistance.
Perform health care related tasks, such as monitoring vital signs
and medication, under the direction of registered nurses and
physiotherapists.
Prepare and maintain records of client progress and services
performed, reporting changes in client condition to manager or
supervisor.
Participate in case reviews, consulting with the team caring for
the client, to evaluate the client's needs and plan for continuing
services.
Education Erie Business Center December 2004
Completed coursework towards Medial Assistant Erie, PA
Dean's List-Fall 2003 and Spring 2004
New York Institute of Photography Projected
Professional Photography Candidate Completion:
July 2014
Colorado Technical University
Projected
Business Administration Completion:
September 2015
Computer Experienced in Microsoft Office (Word, Excel, Outlook and
Skills PowerPoint)
Experienced in photo editing software (Express Digital Portrait &
Wedding and Adobe Lightroom)
Additional Completed management training courses
Skills Interviewing, hiring and customer service skills.
References Available upon request.
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