Danielle GiannattasioDanielle Giannattasio Danielle
Giannattasio
*** ****** *****, ********, ** L9G4T3
C: 905-***-**** H: 905-***-**** ********@********.**
Objective
To obtain a position as a team player in a people oriented organization where I can maximize my
customer service experience in a challenging environment to achieve the corporate goals.
Experience
Hamilton Golf and Country Club Head Server May 2011 present
Supervision of other employees
n
Monitor food distribution, ensuring that meals are delivered to the correct recipients and that
n
guidelines such as those for special diets are followed.
Respond to inquiries regarding meal preparation and service.
n
PJ Daly Contracting Administrative Assistant May August 2013
Created and maintained spreadsheets and documents
n
Demonstrated products/services to existing and potential customers and assisted them in selecting
n
product best suited to their needs
Expedited the resolution of customer problems and complaints
n
Town Shoes Sales Associate November 2013 present
n
Ensure that each customer receives outstanding service by creating a friendly environment
n
Maintain awareness of all promotions and advertising
n
Aid customers in locating merchandise
n
n
Education
n
McMaster University B.A Political Science September 2010 2013
Smart Serve Certified
Skills
Timely and efficient. Can work alone or with others. Hard working in a busy environment. Reliable
and trustworthy. Experienced and works well in fast paced situations
*References Available Upon Request