Customer Service Technician

Ryan Dussett

**** ******* **

Pinson, Al

Phone: 205-***-****

E mail: *********@*****.***

Objective

To obtain a full time position as an electronic technician.

Summary of Qualifications

4 years of experience troubleshooting electronics experience

4 years of experience in excellent written and verbal communication skills

6 years of experience in customer service experience

4 years of computer experience

4 years of analytical and problem solving skills

Work Experience

Avionics Technician (3/2009 3/2013)

United States Air Force, Abilene, TX

Maintained and repaired air craft test stations with periodic calibration inspections. Soldered and repaired

wire connections to maintain line replaceable units. Troubleshot electronic components down to circuit

cards and or power supplies. Possess sufficient mechanical skills to remove and replace various RF

components. I am also experienced with testing and troubleshooting air craft antennas using automated

test equipment in time constrained situations. Knowledgeable of and adhered to OSHA standards.

Assisted in training of Avionics Technicians. Ability to read schematics and diagrams. Experienced in

using oscilloscopes, spectrum analyzers, and digital multi meters to identify electrical fails. Experienced

forklift operator. Sufficient with Microsoft office applications.

Store Clerk (8/2008 2/2009)

Hibbett Sports, Birmingham, AL

Provided customer service. Stocked shelves. Unloaded trucks. Ensured customer safety by removing

debris from aisles. Organized shoes and apparel.

Driver Assistant (Seasonal) (11/2007 12/2007)

United Parcel Service, Birmingham, AL

Delivered packages to customers. Assisted in resolving order issues. Loaded and unloaded trucks.

Ensured accurate deliveries to individuals or businesses.

Crew Member (2/2007 9/2007)

Arby’s, Birmingham, AL

Provided customer service. Operated cash register. Assisted in opening and closing store. Prepared

orders to client specifications.

Warehouse Worker (Summer Job Program) (6/2006 7/2006)

Tractor & Equipment, Birmingham, AL

Assisted with inventory. Stocked tractor parts. Acted as runner for parts department. Maintained clean

work environment. Maintained logs when assisting with inventory.

Education

Associate Degree, Expected Graduation June 2014

ITT Tech

Bessemer, AL

Electrical Engineering technology

Additional Qualifications

Military training- Electronic principals school & aircraft avionics test station and components

school

United States Air Force

Avionics Technician

2009 2013

Honorable Discharge

Contact this candidate