Engineer Quality Assurance

The resume of

David Hays Penfield

*** *** ****** ***** - ******, NH 03051 - Home: 603-***-**** - Mobile: 603-***-****

**********@*****.***

Summary of Experience

Software QA Management. TL 9001, ISO 13485 & 21 CFR Part 820.

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Software QA Engineering. Test development and execution.

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Sustaining Engineering. Test automation development.

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Manufacturing Test Engineering. C, C++, Java, Perl, SQL, Shell Script.

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Experience

Management:

Managed a staff of Software QA Engineers and a distributed staff of Technical Writers. *

Allocated staff and resources to simultaneous projects. * Coordinated department

activities with project teams and functional groups. * Monitored progress and adjusted

staff priorities. * Reported group progress and issues to project team and Executive

staff. * Managed department budget. * Hired direct and contract staff. * Formalized a

process for documentation review in all project schedules as a milestone. * Coordinated

defect reviews to prioritize corrections. * Coordinated software releases.

Software Quality Assurance Engineering:

Developed and performed procedures for the validation and verification of embedded

software, firmware and Software of Unknown Provenance (SOUP). * Documented

problems during V&V tests, ad-hoc and session based tests. * Conducted Software

Change Control Board (SCCB) meetings. * Developed test cases in C, Perl shell script. *

Designed and wrote an object oriented (C++) tool for rapid modeling of custom

applications. * Created and performed specialized load tests to analyze customer issues

and demonstrate product reliability under load.

Manufacturing Test Engineering:

Developed and maintained automated Final Acceptance Test equipment for volume

computer manufacturing. Diagnosed component problems in manufacturing and work

with Engineering and vendors to resolve them.

Sustaining Engineering:

Worked with R&D to verify new products. Provided continued R&D support after the

products were released to Manufacturing.

The resume of

David Hays Penfield

page 2

Work History

Elbit Systems of America

Medical Instrument development.

Merrimack, NH

• Software QA Engineer Present

Nokia Siemens Network

Telecommunications, Voice Over IP (VoIP) development.

Chelmsford, MA

• Technical Publications Manager 2007 to 2009

• Software QA Manager 2000 to 2007

• Software QA Engineer 1998 to 2000

Summa Four

Telecommunications Equipment development.

Manchester, NH

• Software QA Engineer 1993 to 1998

Hewlett Packard

Computer Manufacturer.

Chelmsford, MA / Exeter, NH

• Manufacturing Test Engineer 1988 to 1993

• Sustaining Engineer 1983 to 1988

Skills

Microsoft Office Suite, Front-Page, Project, IBM Rational DOORS, Adobe Frame Maker.

SilkTest, Test Director, Silver Creek, C, C++, Java, Perl, shell script, SQL and TCL.

Software, hardware and electromechanical test experience.

Education

Daniel Webster College – Nashua, NH

Bachelor of Science in Management & Information Technology (BSMIT), cum laude.

Control Data Institute – Burlington, MA

Certificate in Computer Technology

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