Customer Service Representative

Ginger Lowe

**** ******** ****

Charlotte, NC 28216

980-***-****

PROFILE

Highly creative and adaptable to a variety of people and situations. Ability to perform at top efficiency

level and have the ability to work under pressure.

SUMMARY OF QUALIFICATIONS

Office Administration /Customer Service

*Knowledge of MS Word.

*Compute taxes owed or overpaid, and complete entries on forms, following tax form instructions and tax

tables.

* Prepare simple to complex tax returns for individuals.

*Handle multiple incoming calls from customers that placed orders or inquired about status of them.

MANUFACTURING

*Member of the Safety team of manufacturing facility.

*Knowledge of OSHA regulations.

*Inspected, operated, and tested completed products to verify functioning, machine capabilities, and

conformance to customer specifications.

EMPLOYMENT HISTORY

TeleTech@home,

Customer Service Representative, October 2013-March 2014

*Jackson Hewitt Tax Service, Cherryville, NC

Professional Tax Preparer, December 2006- April 2013

*TeleTech@home,

Customer Service Representative, 0ct.2011-Jan. 2012

*Unique Caring Foundation, Charlotte, NC

Licensed Therapeutic Foster Parent, 2007-(Present)

*Adecco, Gastonia, NC

Assembly Worker, 2006

*New Creations, Shelby, NC

Daycare Worker, 1999-2001

*PPG, Shelby, NC

Mat Creel Tender, 1996-1999

EDUCATION

*University of Phoenix Online, Phoenix, AZ

Associates Degree in Business, Graduated May 2012

*Appalachian State University, Boone, NC

Business, 1987-1989

*Crest High School, Shelby, NC

Diploma, Graduated May 1987

Contact this candidate