Customer Service High School

Lonnisha Wright

**** ******** *****, **** ******* Il 60411

(T) 708-***-**** (C) 913-***-**** (E) **************@*****.***

Career Overview

e motivated to maintain customer satisfaction and contribute

to company success.

Dedi

cate

d

Cust

omer

Servi

Core Strengths

ce

Repr

esen

tativ

feedback from guests and created repeat business by

Excel

●

developing long-term relationships with customers.

Customer service

●

Multi-line phone usage ● Handled guest complaints.

●

Energetic work attitude

●

Microsoft Word

●

Power Point

●

Keyboarding

●

Multi-Tasking

●

Work Experience

08/2013-03/2014

Accomplishm JcPenney Calumet City, IL

ents Customer Service Respresentive

Assisted customers, Promoted new

Customer brands, restocked supplies, cashier.

Service

● Con

08/2013-03/2014

sist

Bloom Trail High School Chicago

entl

Heights, IL

y

rec Customer Service Representive

eive

Assisted customers in person and via

d

telephone.

posi

Tracked teachers attendance and

tive

personal documents.

06/2010-08/2010

Bright Star Chicago, IL

Customer Service Representive

Organized files and operating switchboard.

Assisted customers in person and via telephone.

Educational Background

2013-Present Prairie State College, Chicago Heights, IL, Cook

Criminal Justice

2009-2013 Bloom Trail High School, Chicago Heights, IL, Cook

Business

High school diploma

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