Quality Control Customer Service
Resume:
Robert S. Holland
Charleston, SC 29406
843-***-****(C)
843-***-****(H)
******.********@***.***
Career Summary
An experienced Team Coordinator/Machine Operator with over 20 years in
manufacturing, including the manufacture of non-nuclear components for the
Navy as well as automotive/truck timing gears for Caterpillar, Cummins,
International, GM, Ford, and Chrysler. Experienced in most levels of
manufacturing, organizations, including machine operations, assembly,
planning, sap, customer service, quality control, training, and
supervision.
Career History
(Aerotek) Charleston Marine Containers CMCI May 2010- May 2013
Quality Technician
. Interpret company policies and safety regulations
. Develop and initiate standards and methods for inspection, testing,
and evaluation
. Develop and implemented methods and procedures for disposition of
discrepant material to access cost and responsibility.
. Performed source inspection at supplier facility
. Performed receiving inspection of purchased material from suppliers.
. Performed patrol inspection on work in process material
. Assist Engineering department with process development and problem
solving
Getrag Precision Gear, Charleston, SC January 1994- September 2010
Team Coordinator (2006 -2010
Responsible as coordinator of Milling Department.
. Coordinated the flow of parts of timing gears for Cummins Diesel
Engines
. Increased with production volumes, with MRP which improved piece cost,
and improved quality through lower scrap rates and less defective
parts.
. Insured all safety, attendance, quality, and housekeeping standards
were met.
. Leader in continuous improvement activities, including work habits,
set-up reductions activities, process flow, and continuing education
for all team members
. Utilized SAP system to track work orders and parts through milling
department
. Participated in MRB disposition of raw material or semifinished or
finished products.
. Maintained Corrective action log for team
Quality Technician (2001- 2006
Responsible for quality control in the lab and the workplace.
. Performed maintenance, repair and calibration of all gauge lab
equipment
. Maintained accurate records of all measuring and testing equipment
. Procured new gauging as needed for replacement and for new projects.
. Participated in the development and implementation of two training
manuals for the business
. Participated in MRB disposition of raw material or semifinished or
finished products
. Recommend that products be returned to vendors, reworked, scrapped or
sold as seconds.
Production Machinist (1994-2006
Responsible for the production of timing gears working in a cell layout and
a team environment.
. Worked as a machinist, operating 1 CNC lathes, 1 CNC hob, 1 deburr
machine and 4 CNC Makino milling machines
. Participated in the development of the process documentation and
training manuals for the Werth bore CNC Makino milling machines which
improved the manufacturing process by 68%.
. Worked with engineering introducing prototype gears into the cell.
. Developed PM schedules for the cell to help reduce downtime from
maintenance problems.
Beta Tech, Charleston, SC 2000-2007
Instructor
Responsible for the instruction of basic training courses.
. Taught basic accounting, computer and math classes
. Recruited actions teams among instructors and students to organize
peer review panels to help with problem resolutions within the school
. Served as night lead instructor
Spinnaker Drape and Quilt Factory, Charleston, SC 1992-1993
Quality Technician
Responsible for the Quality control of drapes and quilts as product leave
the production line.
. Performed quality inspections to verify compliance with specifications
. Assist in communicating with customer to develop a customer-supplier
report card
. Participated in implementing statistical process control within drape
and quilt business
Foster Wheeler Corporation, Charleston, SC 1988-1992
Machinist Helper
Responsible in assisting journeymen machinist in the manufacture of non-
nuclear components for Navy.
. Worked in areas responsible for disassembly, overhaul, assembly,
and testing of various components
. Coordinated with shop supervisors what parts and supplies are
needed at machines with JIT system (pull system)
EDUCATION
Limestone College - Completed 3 years toward BS degree
University of Kentucky - Lean Manufacturing
Trident Technical College - Associate in Business Management
Associate in Arts
Microcomputer Business Applications
Quality
Fundamental of Machine Operations
5-S
Six Sigma Yellow Belt
Kiazen Workplace
MRP & JIT
Statistical Process Control
Ken Blanchard Leadership Training
COMPUTER KNOWLEDGE
MS office, Word, Excel, Access, PowerPoint and Project, Outlook,
Internet,
References available upon request
Contact this candidate