Customer Service Administrative Assistant
Resume:
E DYTA BUDZ IOSZ
La Salle, Ontario N9J 1C1
*********@*****.***
April 15, 2014
Windsor, Ontario
Dear H i r ing Manager,
I would like to be considered for the Customer Service/Sale as Representative position .
Your company would a llow me to fur ther develop my interpersonal skills and work in a
s timulating and challenging environment.
D uring my t ime at Farrow Customs Brokers I have gain valuable knowledge in preparing
and processing import/export documents according to customs regulations. I am familiar
and understand invoices of all types, as well as dealing with the proper tariff t reatments,
d uty, and other requirements for the company. I have experience in calling carriers and
vendors for paperwork or other necessities that may be needed. My time at St. Clair College
as an Instructor provided me with the experience I need to communicate with people in an
effective and clear manner while staying aware and sensitive to different cultural
backgrounds. I can and will meet program policies, regulations, deadlines, procedures, and
any expectations. Using my excellent organizational and multi-tasking skills, I am
confident in my ability to quickly becoming a valued addition to your hardworking team. My
position at Reflections Floral and Photography as an Administrative Assistant, I gained
valuable experience in navigating policies, interpreting documents and communicating
effectively with difficult clients. I am very capable of providing support, coordination, and
assistance to fellow coworkers. I have worked with many types of people and I feel confident
w ith my customer service skills will be a great benefit to your company.
T he knowledge I have gained through my academic and work experience allows me to
navigate a computer in a competent and capable manner. I have a comprehensive working
k nowledge of various computer applications including AS 400, MS Word, Excel, Blackboard,
and PowerPoint.
I am confident that I can meet the requirements that you have outlined and look forward to
t he opportunity to meet with you in an interview. Please feel free to contact me at (226) 315-
0341 or by email at *********@*****.***.
Sincerely,
Edyta Budziosz
Enclosure
EDYTA BUDZ IOSZ
1030 Reaume Road
La Salle, Ontario N9J 1C1
*********@*****.***
E MPLOYMENT SKILLS
Across Agent
• Prepare and process import/export documents and other forms on behalf of clients
according to customs regulation, laws and producers.
• Organize duty, taxes, Bonded goods, and Pars entries.
• Obtain a NAFTA (North American free Trade Agreement Certificate) and a Form A.
• Receive information from clients and distribute accordingly.
S t. Clair College I nstructor
• Taught students using lectures, demonstrations, discussion groups, videos, and group
p rojects.
• Responsible for teaching curr iculum, preparing teaching materials and outlines for
courses.
• Prepared, administered, and marked tests and papers to evaluate students’ progress
Administrative Assistant
• Opened and distributed incoming regular and electronic mail and other material and
coordinated the f low of information internally and with clients and organizations
• Scheduled and confi rmed appointments and meetings of employer.
• Answered telephone and electronic enquires and relayed telephone calls and messages.
• Setup and maintained manual and computerized information filing systems, quotes,
payment deadlines, and contract filing
• Communicated with clients and provided electronic li teratures
EMPLOYMENT EXPER IENCE
NEE MAK November 2013-Present
W indsor, Ontario Machine Core Operator
FARROW CUSTOMS BROKERS
March 2013-November 2013
Windsor, Ontario Across Agent (Across Clerk One)
ST. CLA IR COLLEGE February 2010 - April 2012
Windsor, Ontario I nst ructor for Academic and Career Entrance Program
REFLECT IONS FLORAL AND P HOTOGRAPHY May 2008 - January 2010
Windsor, Ontario Administrative Assistant/Photography Assistant
EDUCAT ION/TRAI N I NG
2003 – 2008 University of Windsor Windsor, Ontario
B.A. Honours English Language and Literature
M inor in H istory and Child Psychology
2008 – 2010 Ryerson University W indsor, Ontario
Certification in Editing and Publishing
REFERENCES Available upon request
Contact this candidate