Customer Service High School

.

RENEE THOMAS

** ****** ******, *** # ** Staten Island, NY 10304 347-***-****

718-***-**** *******@*****.***

WORK HISTORY:

City of New York Parks and Recreation- Staten Island, NY

Seasonal Maintenance Worker

< Address patrons' concerns and provide directions

2//2013 - Present

< Clean and sanitize all comfort station facilities

< Paint park benches, park houses and children's play area

< Maintain lawns and other green spaces using weed whacker, leaf blower

and power mower

< Collect and dispose of refuge in the proper receptacles

< Ensure all Parks' policies and procedures are followed daily to

guarantee safety

Adecco- ResCare- New York, NY

Clerical Support

06/2012 -

7/2012

. Answer phones, faxes, and responsible for confidential client file

management

. Assist supervisors in retrieving and processing proper documentation

to verify employment

. Compile, sort and verify accuracy of data to be entered and set up

appointments to provide incentives

Towards employment retention

. Maintain records of all completed work

Department of Social Services - Staten Island, NY

Administrative/ Clerical

03/2011- 07/2012

. Supported administrative team with clerical filing and answering the

phones

. Input data into the system and scanned sensitive documents,

researching information for proper applications '

. Assisted in directing clients to certain areas for the finger imaging

process

. Escorted and logged in clients and their information to be viewed by

their workers

Benn's Daycare Center- Staten Island, NY

Teacher Assistant

03/2009- 12/2010

. Provided and ensured a safe environment for children ages 18 months

to 5 years

. Prepared snacks and lunchtime treats for children with special diets

and allergies

. Maintained schedule of all children's arrival and departure times,

including naps and outside playtime

. Completed light housekeeping duties, such as dishwashing and

vacuuming

J.P. Morgan-Chase Bank - Brooklyn, NY

Document Processor

01/2008- 02/2009

. Completed day-to-day sensitive data-entry information while remaining

sensitive to customer confidentiality

. Scanned payments into the banking system, and recorded account

updates

. Entered data into magnetic tapes and disk for subsequent copy to

provide backed up copies of customer and business accounts records

Remitco Corporation - Staten Island, NY

Data Entry Specialist/ Customer Service

01/1998 - 11/2007

. Operated keyboard to enter data into computer for subsequent entry

. Entered alpha-numeric data from source documents into the computer

using data entry devices, such as keyboard or optical scanner, and

followed format displayed on screen

. Compared data entered with sources documents, or re-entered data in

verification format on screen to detect errors

EDUCATION

George Washington High School, New York, NY

Awarded High School Diploma

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