Customer Service Medical Device

WARD L. BOWEN

*** ********** *****

Cary, North Carolina 27511

919-***-**** *****.*@***.***

OBJECTIVE

Electro-Mechanical Technician in a Manufacturing Environment

QUALIFICATION HIGHLIGHTS

. Over fifteen years of experience as an electro-mechanical technician

building and maintaining automated production machinery and performing

precision assembly in FDA and ISO environments.

SKILLS/KNOWLEDGE SUMMARY

Troubleshooting

Mechanics/Electronics/Robotics/Pneumatics

Geometric Dimensioning &Tolerancing Shop Tools/Hand Tools

Fabrication ISO 9000

Documentation/Report Preparation

Soldering/Stripping/Crimping

ESD Training Mechanical Assembly

Coordinate Measuring Machine Calipers,

Micrometers, Pin Gauges

TRAINING/EDUCATION

Wake Technical Community College, Raleigh, North Carolina

Biowork-Process Technology Training (certificate)

2006

Brown & Sharpe, Charlotte, North Carolina

Introduction to Coordinate Measuring Machine Course (certificate)

2003

Paul D. Camp Community College, Franklin, Virginia. Liberal Arts

EXPERIENCE

Servmart, Raleigh, North Carolina

Retail Store Display, Service and Equipment

Service Technician

2010-2011

. Serviced electronics displays in retail stores. Upgraded

products and software.

. Installed displays for new store openings.

Godfrey Group, Durham, North Carolina

Designer and Manufacturer of Portable Trade Show Displays.

Prop Maker 2005-2006

. Planned and built displays for tradeshows incorporating wood,

metal, acrylic and electrical components.

. Trained new employees in the safe use of power and hand tools

and techniques for display fabrication.

. Worked with customers on design and assembly issues.

Ward Bowen

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ATI Industrial Automation, Apex, North Carolina

Leading developer and manufacturer of robotic accessories and robot arm

tooling found in thousands of successful applications around the world.

Incoming Inspector 1999-2004

. Created an incoming inspection department in compliance with ISO

9000 standards to fulfill international business requirements.

. Documented and wrote assembly procedures and dispositioned non-

conforming parts.

. Trained assistants on operation of Coordinate Measuring Machine.

. Served as Customer Service Representative for "Speedeburr"

deburring tool

. Performed mechanical/electrical assembly of Tool Changers,

Collision Sensors, Remote Center Compliance Tools

Angiosonics, Morrisville, North Carolina

Privately held medical device company based in the United States dedicated

to the development of therapeutic ultrasound technologies .

Electro-Mechanical Technician 1997-1999

. Assembled electronic and mechanical components for an innovative

ultrasonic medical device.

. Conducted quality testing for controller unit and infusion pump

and probes and assisted engineers with protocol development.

Alps Manufacturing, Garden Grove, California

Manufacturer of OEM customized parts for automobiles.

Electromechanical Technician (contract assignment) 1993-1996

. Assisted construction of three multi station production lines

incorporating Programmable Logic Control, a LAN system, and

Radio Frequency Identification.

. Built control box (wired electronic and electrical components

from schematics and assembled mechanical components) for

production line for the first ergonomic keyboard for Microsoft.

Roboshop, Valencia, California 1989-1993

Contract company, commissioned to design and build animated characters and

special effects for theme parks.

Electronic Assembler

. Assembled and installed electronic and pneumatic components for

computer-controlled animated characters and special effects.

. Served on installation teams for Sanrio-Puroland in Japan and

Clark Quay Adventure in Singapore.

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