Customer Service Technician

Stephanie Lamovsky

*** ****** ****** ********* ** Akron, Ohio 44312

234-***-**** *********@*****.***

Qualifications

Drafting and Design

• Proficient in Revit, 3D AutoCAD, AutoCAD Civil, Inventor, and 3D Max

• Producing detail drawings of architectural, engineering, and mechanical designs

• Use of advanced CAD methods to generate 3D structures, assemblies, and components

• Utilizing BIM software to develop floor plans, elevations, and sections

• Modifying and creating families and managing materials in Revit drawing projects

• Familiar with all phases of the design process and producing accurate documents for construction and manufacturing

• Familiar with terminology and function of materials and processes used in manufacturing and construction

• Knowledge of sustainable design practices, life cycle analysis, and LEED rating system

• Utilizing Ecotect energy analysis software to determine passive design strategies

• Experience in parametric modeling to create and document designs and assemblies

• Making revisions in CAD drawings and utilizing IQMS to submit and manage ECOs

Business

• Seven years in customer service experience

• Microsoft Office, Excel, PowerPoint and Outlook

Education

ITT Technical Institute Akron, Ohio December 2010 – March 2014

Associates of Applied Science Degree in Drafting and Design Technology

• GPA 3.7

• Recipient of Honors and Highest Honors

• Drafting Club Treasurer

Related Experience

Delta Systems Streetsborro, Ohio March-April 2014

CAD Technician/Contractor

• Making revisions on Bill of Materials in AutoCAD assembly drawings

• Preparing and submitting ECOs

• Utilizing IQMS software to manage files

Western Reserve Masonic Retirement Community Medina, Ohio May-June 2013

Drafting Technician/Contractor

• Performed onsite measurements of existing community homes and utilized Revit software to develop detailed floor plans

for updated files

Other Experience

Waterloo Restaurant and Catering Akron, Ohio July 2006 – February 2014

Server

• Apply company standards in product quality and customer satisfaction

• Identify and resolve customer issues

• Form and maintain customer relationships

• Working as a team to achieve company goals

Contact this candidate