Irena Rafes
http://www.linkedin.com/pub/irena-rafes/89/154/883
Email: ***********@*****.***
**** **** ******/**** ***/NJ Phone: 917-***-****
SUMMARY:
. Senior IT Professional, system/data/business analyst with a proven
hands-on experience and a record of delivering smart, innovative,
defect free desired products in Agile and Waterfall.
. 17 + years experience with SQL Server and Sybase modeling and
development, VB.NET dev.
. Highly Experienced in Analyzing, Coding, Documenting, Managing and
24/7 support of full SDLC projects ranging from web based to legacy
systems.
. Detail Oriented Professional with Excellent Communication, Analytical,
Organizational and Multitasking skills.
Certifications:
Certified scrum master, Certified green lean six sigma belt, Business
Systems analysis-IIBA Endorsed Training
Technical skills:
. SQL Server, Sybase, Oracle, Visio, PowerPoint, Lucid Chart; Data
Stage, MS Project, MS Access/Word/Excel, import data using DSN, Visual
Basic 4, 5, 6, Visual Basic.NET, telnet, TCPIP, crystal reports,
crystal server, VDI, TFS, PVCS, Source Control, Embarcadero, MSI
packages, creating setups, Citrix, TWS, ODBC, flat files, creating
run books.
. Agile (Scrum, Kanban), burn down charts
. Platforms: Windows XP/Windows 7, UNIX
QUALIFICATIONS:
. Have extensive experience in gathering and documenting business and
function requirements through interviews, application development
sessions with users, existing processes, and through creating ad hoc
queries for data analysis and data modeling.
. Highly experienced with sql server development, modeling, back end
data analysis, back end data modifications, ad hoc queries, crystal
Reports, .net.
. Achieved high standards for team; made quick decisions, solved
problems and produced high quality results. Had high rating reviews
through the years.
EXPERIENCE:
2014. ASCAP IT Department NY
07/2007- 03/2014 Sr.System Business Analyst/Data Architect Ascap
Collaborated directly with business users and software development team to
bring legacy system enhancements from initiation to successful completion
during the conversion effort from Sybase to SQL Server. Received a personal
recognition from the upper management.
Collaborated directly with business users and software development team to
bring legacy system enhancements from initiation to successful completion
during the migration of the data center. Received a personal recognition
from the upper management.
Was responsible for production support, new functional enhancements and 24
hours support of the seven legacy systems and web applications with local
and international users.
Responsibilities:
. Analyzed, gathered and created business and function requirements
documents.
. Collected databases and systems specifications in areas affected by
the migrations from Sybase to sql server
. Gathered design specifications, created mockups.
. Created specifications for data ETL(extract, transform, load)
processes. Worked with metadata.
. Created documentation on the scope and change requests, including
tasks, deliverables, milestones, resources, inventory lists.
. Created use cases, data flow diagrams. Documented and implemented
various system setup packaging, deployments, and various performance
challenges. Have strong experience in handling and automating code
deployments from dev to QA to production.
. Managed a team of developers and provided code changes in .Net
environment.
. Performed system configuration, changes in ini files, registry, ip
addresses, DSN changes and ODBC changes.
. Created successful project plans, recaps of the meetings, test plans,
contingency plans, use cases, Data Flow diagrams, and project lessons
learned.
. Managed full SDLC.
. Researched and suggested new technologies, identified areas where
technology can lead to increased efficiency and productivity by
suggesting using IBM Datastage instead of vb.net. Provided detailed
research for improvement. Implemented speed and cost reducing methods
to the users by modifying various algorithms in their daily routines.
. Suggested, documented and implemented long term solutions and new
technologies.
. Arranged and documented different initiatives, such as creating MSI
packages, maintenance of code in TFS, UAT, regression testing and
deployment in QA and production, contingency plans, run books,
participated in off hours support.
. Managed scheduling and monitoring weekly SQL/Sybase jobs through TWS
(Tivoli scheduler) and UNIX.
. Acted as the central client point of contact throughout the life of
the projects between a user community/operations/DBA/IT developers and
management.
. Resolved conflicts, monitored and communicated project status to upper
management.
. Utilized agile and waterfall methodology to plan project deliverables
to meet release schedules.
. Resolved production issues, provided 24 hour production support,
answering questions on sql and sybase jobs.
. Suggested speed reducing mechanisms, for example, by adding indexes on
the tables, increased speed of processing of big volume data.
Researched and successfully implemented the approaches.
. Provided End users support and training on the various applications
and tracked open issues.
. Created and updated numerous Stored Procedures, using Sybase/SQL
Server, which were used to produce standard Reports for user specific
needs. Successfully updated Stored Procedures were required because of
changes in the application database schema, new end-user requirements
and performance issues, which have emerged over time as the database
has grown.
. Created and updated VB codes, SQL scripts and Crystal reports.
. Worked with MS Access to manage Data changes and extracts.
03/2005-07/2007 System Business Analyst /SQL Developer Ascap
Responsible for analysis and implementation of seven major legacy
applications upgrade to .NET and SQL Server 2008..
Responsibilities:
. Acted as the central client point of contact throughout the production
release and the applications support.
. Documented use cases, data flow charts, systems specifications and
areas affected by the upgrade, gathered design specifications, created
documentation on the scope and change requests, including tasks,
deliverables, milestones, resources, inventory lists.
. Maintained regular communication with both the user and internal
teams, and constantly managed user expectations.
. Achieved user satisfaction through successful delivery of defined
project scope.
. Compiled user requests and deployment issues, to provide the best
quality and reliable bug free systems.
. Managed SDLC
. Coded or/and delegated work to the consultants and testers.
. Suggested, documented and implemented automation of manual processes
in order to save money. Suggested and implanted successfully changes
in technologies that improved applications performance.
. Created Crystal Reports, ms access reports, unix jobs and SQL stored
procedures to analyze data and report to the users and management.
. Was responsible for production support.Translated technical specs into
user training materials and user demos/training. Translated user
requirements into system specifications. Estimated efforts and
documented prioritization.
8/1997- 03/2005 Technical Business Analyst/Sr Software Developer
Ascap
As a part of Legacy Team was responsible for analyzing and documenting SQL
processes and VB front end applications that were converted into
PREP(Performing Rights Enterprise Program).
Responsibilities:
. Created technical specs and requirements documentation.
. Coded, tested and managed UAT.
. Documented development and upgrade of Survey Legacy applications into
PREP.
. Developed and documented new requirements, back up plans, system
specifications, use cases, and data flows.
. Managed off shore and in house consultants.
. Managed SDLC.
. Managed approval of delivery policies, procedures and standards that
enhance the performance of Service and improve user satisfaction.
01/1997-08/1997 ProWorks Consulting Group Consultant
Responsibilities:
. Developed vb.4 and Sql server application for accounting and medical
billing firms and documented efforts.
08/1996-1/1997 Yamaichi bank of NY Consultant
Responsibilities:
. Ensured accounting
. Worked with UNIX/SQL Server, VB as part of Business Management group
EDUCATION: San Diego State University B.A in Business
Administration
Vilnius University B.S. in Mathematics and Computer Science
Honors program
Volunteering: Sports legacy institute -great cause- concussion prevention
program
Languages: English/Russian/Ukrainian