Manager Quality Assurance

Cathy Dressen

**** ********* **, *******, ********** 209-***-**** acdnxo@r.postjobfree.com

EDUCATION

Walden University, Minneapolis, MN

Masters of Healthcare Administration 2010

Graduated with a 3.71 GPA

University of St Francis, Joliet, IL

B.S. in Health Arts – minor in healthcare management 2004

Graduated with a 3.75 GPA

Veterans Administration, Minneapolis, MN

School of Radiology Technology

Radiologic Technologists certificate 1991

Graduated with a Didactic GPA of 3.5 and Clinical GPA of 3.9

Southeast Area Vocational College, Canby, MN

Graduated with degree in Graphic Communications 1984

Graduated with a 3.5 GPA

AWARDS

ASRT Sterns Scholarship 2003 & 2007

MSRT Professional Scholarship 2004

Recipient of the Minnesota Radiology Society state “Student of the Year” 1991

Twin West Chamber of Commerce Scholarship 1991

Minneapolis Business and Professional Scholarship 1991

WORK EXPERIENCE

7/2013 TO PRESENT: GENERAL IMAGING SUPERVISOR; SUTTER HEALTHCARE MEDICAL FOUNDATION, MODESTO, CA.

• MANAGE THE DAY TO DAY IMAGING OPERATIONS, AND REVIEW THE EFFECTIVENESS OF THE OPERATIONS AND MANAGES

THE PERFORMANCE OF EMPLOYEES. I PROVIDE OVERSIGHT OVER RADIOGRAPHY, MAMMOGRAPHY AND ULTRASOUND. CREATES

AND MANAGE STAFF SCHEDULES TO ASSURE APPROPRIATE LEVELS OF RESOURCES ARE AVAILABLE TO PROVIDE EXCELLENT

PATIENT CARE. I PROMOTE TEAMWORK WITH PROVIDERS AND EMPLOYEES TO CREATE A COHESIVE, EFFECTIVE TEAM THAT

MEETS STANDARDS OF PATIENT CARE DELIVERY. I MAINTAIN RADIOGRAPHIC EQUIPMENT, AND DEVELOP CAPITAL AND

OPERATIONAL BUDGETS. I RECOMMEND AND CONTRIBUTE TO THE DEVELOPMENT OF POLICIES, PROCEDURES, BUDGETS, AND

INTERDEPARTMENTAL COMMUNICATIONS. I TRAVEL TO MEETINGS THROUGHOUT THE SUTTER HEALTH CENTRAL VALLEY

REGION, AS WELL AS SUTTER HEALTH MEETINGS HELD OUT OF SHCVR. MANAGES 25+ FTE’S

2/2013 TO JULY 2013: PRN MRI TECHNOLOGIST; SANTÉ FE IMAGING, SANTA FE, NM.

• EMPLOYED AS CASUAL STAFF MRI TECHNOLOGIST. DUTIES INCLUDE ALL PERFORMING MRI EXAMS ON SIEMEN AVANTO

B17 SOFTWARE. PROVIDE WEEKEND COVERAGE. I HAVE EXPERIENCE WORKING WITH ELECTRONIC MEDICAL RECORD;

SPECIFICALLY THE CERNER VENDOR.

3/2010 TO APRIL 2013: AFFILIATE RELATIONS & VOLUNTEER MANAGER; AMERICAN SOCIETY OF RADIOLOGIC

TECHNOLOGISTS; (ASRT) ALBUQUERQUE, NM.

• GUIDES AND SUPPORTS THE ASRT’S 54 CHAPTER AFFILIATE LEADERS IN ORDER TO DEVELOP AND STRENGTHEN AFFILIATE

RELATIONSHIPS. EFFECTIVELY COMMUNICATE AND EDUCATE AFFILIATES REGARDING MATTERS OF GOVERNANCE CONSISTENT

WITH ASRT BYLAWS, POLICIES AND PROCEDURES, INCORPORATING DEADLINES AND UPDATES. DEVELOP AND STRENGTHEN

AFFILIATE RELATIONSHIPS THROUGH DIALOGUE, FACILITATION AND ADMINISTRATION OF AFFILIATE DEVELOPMENT PROGRAM.

ENCOURAGES OTHERS AND DISPLAYS TEAMWORK TO OTHERS INTERNALLY, CROSS DEPARTMENTALLY AND TO EXTERNAL

CONTACTS AND COLLABORATORS. I WORKED EFFECTIVELY WITH INTERNAL AND EXTERNAL CONTACTS, BY EXCHANGING IDEAS

AND BRINGING THOSE BACK TO THE DEPARTMENT AND PARTICIPATING IN TWO-WAY COMMUNICATION WITH OTHERS. I WORKED

ON MANY JOINT PROJECTS WITH CONTINUING EDUCATION, COMMUNICATIONS, RESEARCH, GOVERNMENT RELATIONS,

PROFESSIONAL DEVELOPMENT, MEMBER SERVICES, MARKETING AND ART. DEVELOPED AND ASSISTED WITH ARTICLES

PUBLISHED BOTH IN NEWSLETTER’S AND NATIONAL PUBLICATIONS. FACILITATOR OF LEADERSHIP ACADEMY ONLINE PROGRAM

AND COORDINATOR OF ASRT STUDENT LEADERSHIP DEVELOPMENT PROGRAM, AND ALSO HELPED TO DEVELOP AND

STRENGTHEN ASRT VOLUNTEER PROGRAM.

1/2004 TO 2/2010: MRI MANAGER; CENTRACARE HEALTH ORGANIZATION/ST CLOUD HOSPITAL; ST CLOUD, MN.

• IN A 500 BED LEVEL 2 TRAUMA CENTER HOSPITAL, RESPONSIBLE FOR THE SUPERVISION OF TECHNOLOGISTS AND SUPPORT

PERSONNEL ENGAGED IN ALL ASPECTS OF DEPARTMENT AND HOSPITAL PROCEDURES. DEVELOPED OPERATING

BUDGETS/FORECASTS AND PROFIT PLANS, PERFORMED ALL PURCHASING AND INVENTORY MANAGEMENT FUNCTIONS,

ANALYZED AND SELECTED CAPITAL EQUIPMENT AND SERVICE CONTRACTS, COST CONTAINMENT, RESEARCHED FUNCTIONS

RELATIVE TO PRICING SCHEDULES AND DEVELOPED AND IMPLEMENTED TRAINING PROGRAMS. I WAS RESPONSIBLE FOR THE

DAY-DAY OPERATIONS AND MANAGEMENT MRI DEPARTMENT IN BOTH INPATIENT AND OUTPATIENT FACILITIES. I MAINTAINED

RESPONSIBILITY FOR DAILY FISCAL, QUALITY, PERSONNEL AND PATIENT CARE ISSUES. I CREATED MONTHLY WORK AND CALL

SCHEDULES ASSURING ADEQUATE STAFFING FOR VOLUME FLUCTUATIONS. INTERVIEWED AND HIRED PERSONNEL. COMPLETED

STAFF EVALUATIONS AND ADMINISTER APPROPRIATE DISCIPLINARY ACTIONS WORKED WITH A TEAM THAT WAS RESPONSIBLE

FOR THE REDESIGN OF THE MRI SUITE AT THE ST. CLOUD HOSPITAL AND INSTALLATION OF 1.5T SIEMENS AVANTO AND

DEVELOPMENT OF NEW PROTOCOLS AND BREAST MRI PROGRAM. I PARTICIPATED IN A NUMBER OF HOSPITAL TASK

Cathy Dressen Page 2

COMMITTEES. I WAS A WORKING SUPERVISOR PROFICIENT IN CONTRASTED ENHANCED ANGIOGRAPHY, NEUROLOGY, CARDIAC

AND CHEST, BODY AND ORTHOPEDIC, BREAST MRI PROCEDURES AND BREAST GUIDED BIOPSY, SPECTROSCOPY PROSTATE AND

BRAIN. HIGH PACED VOLUMES IN EXCESS OF 14,000 PROCEDURES PER YEAR. ALSO INSTRUCTED/MENTORED/TRAINED STUDENTS

FROM RADIOGRAPHY PROGRAM WHO ROTATED THRU CLINICAL ROTATIONS. I HAD OVERSIGHT FOR IMPLEMENTATION OF

QUALITY CONTROL PROGRAM AND ACR ACCREDITATION OF BOTH THE INPATIENT AND OUTPATIENT MRI SCANNERS. CLOSE

COLLABORATION WITH RADIOLOGIST, SURGEONS AND ANESTHESIOLOGISTS TO PROVIDE SPECIFIC IMAGING REQUIREMENTS

FOR MRI PROCEDURES FOR PEDIATRIC AND ADULT PATIENTS. I WAS SELECTED AS A SUPER-USER FOR EPIC RADIANT EMR

SYSTEM. I OPERATED SIEMENS AVANTO, GE AND PHILLIPS INTERA SCANNERS.

8/2001 TO12/ 2009: RADIOLOGIC TECHNOLOGIST; BUFFALO HOSPITAL/ALLINA ORGANIZATION BUFFALO, MN.

• EMPLOYED AS CASUAL STAFF TECHNOLOGIST. DUTIES INCLUDE ALL RADIOLOGICAL EXAMS INCLUDING TRAUMA AND

PORTABLES. PROVIDE WEEKEND AND HOLIDAY COVERAGE. I WORKED ON ELECTRONIC MEDICAL RECORD EPIC AND CR FUJI

EQUIPMENT.

12/1998 TO 12/2000: CHIEF MRI TECHNOLOGIST; CENTRACARE OPEN MRI ST CLOUD, MN.

• IN CHARGE OF OUTPATIENT IMAGING CENTER. I WAS RESPONSIBLE FOR COORDINATING PATIENT SERVICES AND

EXAMS. I MANAGED THE MAINTENANCE OF EQUIPMENT, IMPLEMENTATION OF QUALITY ASSURANCE PROGRAM. I DIRECTED

THE START-UP POLICIES AND PROCEDURES/PROTOCOLS. TRAINED NEW STAFF AND HELPED DEVELOP PROFESSIONAL EDUCATION

REQUIREMENTS.

12/1995 TO 2000: MOBILE MRI TECHNOLOGIST; NMI/DMS IMAGING MOBILE MRI, FARGO, ND.

• MOBILE MRI TECHNOLOGIST PROFICIENT WITH THE LATEST SOFTWARE AND HARDWARE; TECHNIQUES AND

PROTOCOLS ON MULTIPLE MRI VENDOR EQUIPMENT. I WORKED IN MULTIPLE STATES AND INSTITUTIONAL FACILITIES WITH

MANY DIFFERENT RADIOLOGISTS. I WAS RESPONSIBLE FOR TRAINING OTHER TECHNOLOGISTS.

3/1992 TO 11/1995: RADIOLOGIC TECHNOLOGIST; VETERANS AFFAIR HOSPITAL, MINNEAPOLIS, MN.

• CLINICAL INSTRUCTOR, RESPONSIBLE FOR “TESTING” STUDENTS DURING CLINICAL ROTATIONS. WORKED IN A VARIETY

OF MODALITIES INCLUDING FLUOROSCOPY, OR, PORTABLE X-RAY, MAMMOGRAPHY, COMPUTERIZED TOMOGRAPHY (CT) AND

MAGNETIC RESONANCE IMAGING (MRI) IN A JRCERT ACCREDITED PROGRAM.

5/1990 TO 7/1991: RADIOLOGIC TECHNOLOGIST; FRIDLEY PLAZA CLINIC, FRIDLEY, MN

• PERFORMED DIAGNOSTIC RADIOGRAPHY IN URGENT CARE CLINIC, ALSO INCLUDED FILING AND OTHER CLERICAL

DUTIES. I WORKED AS TECHNOLOGIST DURING MY RADIOGRAPHY TRAINING.

asrt/Affiliate EXPERIENCE

Minnesota Society of Radiology of Technologists

Secretary – member of the MSRT Executive Board of Directors 2002-2006

Minnesota Society of Radiology of Technologists 2004

MSRT Annual Conference Co-Chair

Minnesota Society of Radiology of Technologists 1989-1991

MSRT District IV Secretary

ASRT

Vice-Chairman MRI Steering Committee 2006

National MRI Delegate 2006-2010

Chairman of the MRI Steering Committee 2007-2010

American Society of Radiologic Technologist Committees:

Committee of nominations, Minutes approval, Practice Standard (PSAC) sub-committee 2009-2010

ASRT/Affiliate SPEAKING EXPERIENCE

ASRT Affiliate Lectures

RT in DC 2013

Kansas Society of Radiologic Technologists

Georgia Society of Radiologic Technologists

Minnesota Society of Radiologic Technologists 2008

Breast MRI/Guided Biopsy

MRI Safety

PUBLICATIONS AND PAPERS

MRI Basics - Module 1 MRI Fundamentals

(Subject matter expert for other modules) 2012-2013

Volunteer Involvement

Editor of the South-east area Vocational College Newspaper

Vocational Industry Clubs of America Secretary –Treasurer 1983-1984

300 hours of volunteer activity at the VA hospital

MEMBERSHIPS

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American Society of Radiologic Technologists

American Healthcare of Radiology Administrators

California Society of Radiologic Technologists

Minnesota Society of Radiologic Technologists

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