Deborah Johnson
Brooklyn, NY 11233
***********@***.***
Objective: To obtain an entry level supervisory position in an establishment that offers
growth and advancement in-order for me to utilize my skills and experience efficiently.
Skills
Adobe Acrobat • Billing
Microsoft Office
iPro
•
• uite • Data Entry
S
Symphony
•
Roxio
• NQueue
•
•
Experience
Williams Lea, Manhattan, NY (09/2005-
Present) Intake Specialist
• Carry out a full range of emails and telephone operational duties within a 24-hour facility.
• Monitor emails and Symphony (Jobs Tracking Log) throughout the day to ensure deadlines are
being met.
• Prioritized and dispatched couriers as required.
• Managed the overflow involving the use of an off site facilities and an Annex Department.
• Assumed the responsibility of doing all final quality checks to all completed jobs and ensure
all-around accuracy before dispatching of job.
• Enter, update and retrieve information from a variety of computer systems.
• Work side by side with the clients pertaining to large production projects.
• Preformed all daily transitions and communication reports for the incoming shifts and
from the overnight shifts.
• Prepared and maintained accurate records and logs of all operational/productivity reports
daily.
• Receive requests for information regarding production request and did data entry into various
software platforms.
• Communicated all transactions from Client, Departments and staff.
• Also performs routine clerical work as required and other related duties as assigned.
Pitney Bowes, New York, NY (0711996-
0912005) Reprographics Associate
• Litigation support for Law firm (B&W, color)
• Supervised the operation of the annex copy center
• Worked on a one on one bases with the clients
• Performs all reprographics tasks such as Velo, GBC, Acco binding and lamination, Bates
Stamping and blowbacks.
• Performs Quality Control and digital print operation.
Nightrider (IKON), New York, NY (0311995-07/1996)
• Operate various Xerox and Cannon machines
• Performing finishing tasks such as: Velo binding, GBC, Bates Stamping, Manual
Labeling
Education Brooklyn, NY
NYC College of Technology 1991-In Process
Associate in Human
Services