Telephone Data Installer

ROBERTO E BONINI

**** **** ***** **** #*** North Miami FL 33181 305-***-**** *********@*****.***

To obtain a position as a Technician / Installer in a challenging fast-paced company where

I can utilize my skills and experience in the low voltage field.

SKILLS

Internet Proficient

Strong Customer Service /support services

Bilingual English – Spanish

Operations Management

Connect Wise – CRM & Dispatching Software.

Quality Assurance

Work well without supervision and in team based

Staff Training

objectives

Microsoft Office Suite

Skilled in Cat3/Cat5/Cat6 terminations

Surveys

Skilled in coax terminations (RG59, RG6, and

Very skilled at sound system building

Quad)

(intercom,home theater, and their configurations)

Read and follow blueprint plans

PROFESSIONAL EXPERIENCE

COMRES, INC

Interconnect Co

Lead Telco/Data Technician.

Fort Lauderdale April 2012 – February 2014

Installer of

Voice & Data/Cat.3/Cat.5/Cat.6

CCTV

DSL/T1/PRI

Telephone Systems/PBX

Data Networking

Coax terminations (RG59, RG6, and Quad)

R&W TELECOM

Interconnect Co

Telco/Data Technician.

Corona, Ca

January 1995- December 2011

Installer of

Voice/Data/Cat.3/Cat.5/Cat.6

CCTV

DSL/T1

Telephone Systems

Data Networking

Surround Sound Systems

Coax terminations (RG59, RG6, and Quad)

ROBERTO BONINI Phone: 305-***-**** Page 2

Home Savings of America

Home & Loan Services

Loan Processor

Irwindale, CA.

January 1987 - December 1994

Loan servicing line of business assisting customers exercising a high level of confidentiality.

Ability to handle inbound and outbound calls for customer’s service needs from Branches and

Mortgage Co. inquiries on loans.

Create and maintain a professional and courteous company image.

Processed requests for Loan Documents.

Meet customer needs promptly.

Recognize and solve problems and conflicts.

Accountable for the staff, assist with the training staff properly and fully.

Collaborate extensively with external auditors, providing in depth assistance with periodic corporate

audits.

Communication with Department Manager about daily operations.

Administration of required paperwork on a timely basis, entry and maintenance of customer records.

Bank of America

Fraud Task Force Operator

Pasadena, CA.

1984 –1987

Prevented Fraud for B of A and other Banks Credit Cards.

Received inbound calls for lost/stolen Credit Cards.

Received inbound calls from B of A Merchants/voice authorizations for Credit Cards Charges.

EDUCATION & CERTIFICATIONS

Education

1979 – 1983 John Muir High School - Pasadena, Ca.

General Education – Graduated.

1995 Associated Technical College – Trade School - Los Angeles, Ca.

Certified in the Telecommunications Field. – Graduated (1995)

References Available Upon Request

Contact this candidate