Customer Service Medical

EL I Z A B E T H M ASO N

**** *********** **., *******, ** 77064 ****************@*****.** 469-***-****

OB J E C T I V E

To obtain a position in a clinical setting that will enable me to use my education and experience to learn and develop

new skills.

EDUCATION

Associate of Applied Science in Medical Billing and Coding, A meriTech College

12/2013

Key Courses:

• •

Insurance Billing and Coding I and I I Fundamentals of Medical Coding I and I I

• •

Advanced Medical Coding I and I I Medical Office Procedures and Administration

• •

Computer and Office Applications MBC Preparation and Practicum

QUALIFICATIONS

• More than 5 years of professional customer service experience

• Knowledge of H IPAA regulations, Medical Terminology, Anatomy and Physiology

• Proficient in MS Word 2010 and Medical Manager

• Understanding of billing, claim processing, and coding procedures

• Verifying insurance, prepare patients charts and ensured confidentiality

• Extensive data entry experience

EXPERIENCE

Shipping & Receiving / S tore Clerk, G rundfos CBS Inc.

05/2010 – 10/2010

• Accurately entered and processed fright billing, for shipping, 10-key by touch, 114wpm

• Assisted Logistics Manager and warehouse personal in status of product and quality control

• Maintained data base with SAP; Systems, Applications, Products in Data Processing

• Prioritized tasks and ensured prompt delivery by order date

• Warehouse management, inventory control, accounts payable

Customer Service Representative, Herzog’s Automotive Parts L LC

04/2008 – 12/2008

• Processed and shipped all incoming auto part orders daily

• Used a multi-line switchboard to process 250+ calls a day

• Entered sale t ransactions, filed and maintained all orders to t rack sales

• Assisted warehouse inventory counts monthly

F ield Crew Rodman T r i-Tech Surveying Inc.

01/2004 – 12/2005

• In a timely manner, performed construction and title surveys with GPS

• Specialized in easement preparation, topographic and boundary surveys

• Excelled in locating property corners and elevation monuments

R eceptionist, M an’s Best Friend

01/2002 – 12/2004

• Scheduled pet appointments, verified and t racked shot records

• Stocked and maintained inventory for pet supplies

• Entered and filed sales

Rodman, C lark-Geogram Inc.

01/2001 – 12/2002

• Set-up instruments and equipment for construction and title survey orders

• Transported instruments for Party Chief as needed

• Cleared brush lines for accessibility and set stakes for elevation

Medical Records Coordinator, Texas Medical Rehabilitation and Pain Center

12/1998 – 12/2000

• Verified insurance coverage, benefits, and pre-authorized procedures

• Processed and completed medical records requests daily

• Assessed patient records to ensure chart completion

• Assisted with patient in-take and out-take procedures

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