Quality Manager
Resume:
Teresa S. Blake
Midlothian, VA 23114
804-***-**** (h) 804-***-**** (c)
Currently: Seeking position as a QA Analyst/Tester, Business Systems Analyst
Experience: QA Test Planner/Tester with Programmer/Analyst experience in Banking,
Medical, Inventory, Payroll, and Accounting applications. QA Tester of
Mainframe and Internet based .NET, JAVA, and HTML systems using HP
Quality Center and Oracle Test Manager, and used SQL to create queries.
Six years of solid HP Quality Center Testing Experience in Agile
environments.
Testing HP QUALITY CENTER 10.0 Testing Software, Oracle Developer, SQL,
Software: Sharepoint, Oracle Test Manager
PC: Microsoft Office – WORD, EXCEL, OUTLOOK
Internet: Internet Explorer, Firefox, Windows XP, Vista, Google Chrome
Languages: COBOL, Microfocus COBOL, COBOL II, EASYTRIEVE+, SQL
Education: - B.S. - Virginia Commonwealth University - Education/IT
- Virginia Commonwealth University, Certificate in I S
- John Tyler Community College – Intro to SQL 2008
Introduction to Visual Basic 2008.
- SDE Training 2009 – Mastering Test Design
- Training in Agile Methodologies.
PROFESSIONAL EXPERIENCE:
Contractor thru Data Concepts – at Allianz Global Assistance
Software Tester - (January 2014 - March 2014)
• Software Tester responsible for creating and executing test cases for the
new VISA Claims System written in HTML and JavaScript. Entered and
updated test cases in Oracle Test Manager system, created defects,
reported status, and worked closely with Developers to resolve defects.
Contractor thru Apex – at Federal Reserve Bank, Richmond, VA
Business Analyst/Test Planner/Tester - (May 2012 –November 2013)
• Business Analyst/Test Planner/Tester responsible for review and
revisions of Use Cases with Business Requirements for the ASAP system,
to plan the test scenarios to test, to create and execute test cases for testing
the ASAP system in releases in Functional Testing, Regression End to End
Testing, and UAT testing for the DB2 to Oracle Mainframe Migration
conversion via the Use Case structure. Set up and executed QC Labs
entered defects into Quality Center. Used SQL Developer to execute SQL
queries on the Oracle database. Responsible for facilitating Defect
meetings. Worked with Users and Developers to resolve defects. Attended
daily Agile Scrum meetings. Performed daily Smoke Testing.
Contractor thru TekSystems – at Anthem, Richmond, VA
QA Tester – December 2011 – May 2012
• QA Tester responsible for learning RQM and Rational Clearquest testing
tools as this was new to Anthem. Wrote test cases and test scripts for
Claims part of the Internet based .NET Wellpoint Advocate Workstation
Call Center system. Setup Execution records and executed test suites for
SIT and Regression Testing. Created defects in Rational Clearquest.
• Attended daily meetings to report defects and status.
Tester thru Misi Company – ADS at Capital One Bank, Richmond, VA
Contractor – Quality Tester (July 2010 – December 2011)
• At Capital One, Quality Services Tester responsible for analyzing
Business Requirements (BRD’s) for the CLAM (Commercial Loan
project, the Shaw /ALS/ CBS to ACBS Commercial Loan System to
AS/400 Platform, and to plan and create test cases for testing Interfaces in
Excel, and uploading to HP Quality Center.
• Attended daily Agile Scrum meetings morning and afternoon.
• Test Lead for Compliance/IRS, coordinated with business partners and
Developers, wrote and executed test cases in Quality Center for 1098’s
and 1099’s, created defects following through to resolutions. Participated
in Regression, Integration, and Parallel testing. Reported daily status.
• Test Lead for Business Objects Reports – Responsible for writing and
executing test cases in Quality Center for 42 reports, wrote defects,
working closely with Developers, Business Partners to resolve defects.
• Test Lead for Dealer Floor Plan Interface – Responsible for analyzing
Business Requirements and writing and executing test cases in QC.
• Developed and held a Training class in Quality Center for the team and
assisted the rest of the team in developing test cases in Quality Center.
United Network for Organ Sharing, (UNOS), Richmond, VA
QA Quality Tester (September 2008 – July 2010)
• Tester/Test Lead responsible for testing VB and .Net systems.
Analyzed Project Functional Specifications and Technical Specifications.
Gathered requirements and created Business Requirements in QC.
Wrote Test Cases in Quality Center for system and regression testing of
Projects and Development Requests. Implemented manual tests and
Business Components for testing multiple iterations using HP Quality
Center. Prepared test plans, created Test Cases, executed Test Cases,
entered defects and worked with Development to resolve defects.
• Used medical technology related to the Transplant environment.
• Created SQL queries to test database updates.
• Used Sharepoint for Requirements
Shaw Systems Associates, Richmond, VA
Software Developer (July 1997-June 2008) (mass layoff after 10 years)
Supported and maintained Shaw Retail and Commercial Loan Systems.
Analyzed and resolved problems submitted by banking customers, developed
COBOL II (Microfocus) /CICS/VSAM code for development and resolution of
problems and new enhancement Projects. Wrote Scope documents and Project
Specifications. Performed Unit and System Testing of enhancements, problems
and modifications. Developed solutions, worked closely with clients and team
members, trained coworkers, developed Commercial team procedures.
Richfood, Mechanicsville, VA
Contractor thru Ajilon.
Performed Analysis, Development, Maintenance Programming, and Testing for
the online APS/DB2 and batch COBOL II programs for the ROME Order System.
EDS - Signet Bank Account, Richmond, VA
Contractor thru Ajilon.
Performed Analysis and Programming, and System testing for new COBOL
Student Loan System developed by Charter Systems. Provided QA testing and
debugging. Set up new production JCL and documentation. Training the team.
General Medical Corporation, Richmond, VA
Independent Contractor
Analysis, Programming, testing required to implement a new Price Sales Catalog
System. Converted all COBOL programs to COBOL II. Setup backups and
restores for VSAM files. Wrote system documentation.
Virginia Student Assistance Authorities, Richmond, VA
Programmer/Analyst
Analysis, Programming and Testing for new Student Loan system developed by
Charter Systems in COBOL/VSAM. Provided unit and system QA testing, wrote
new system Documentation.
First Health Services Corporation, Richmond, VA
Programmer/AnalystAnalysis, Programming, and Testing for the Alaska and
New Mexico Medicaid Claims Processing systems. Converted COBOL to
COBOL II code. Unit and System Testing. Researched denied Claims.
Technical Search Corporation, Richmond, VA
Technical Recruiter
Recruited for data processing professionals for systems and application
programmers and management positions.
Virginia Department of Transportation, Richmond, VA
Hourly Programmer/Analyst
Programmer/Analyst responsible for Maintenance and Development for Financial
and Administrative applications. Trained students. Used COBOL/VSAM.
Metro Information Services, Richmond, VA
Contractor
Performed Analysis, Programming, and Testing assignments for Dominion
Virginia Power. Used COBOL/IMS.
Dominion Bankshares, Roanoke, VA
Systems Analyst/Programmer
Responsible for all Certificate of Deposit team Analysis, Programming, Testing,
Production Support, and Training and Supervision of team programmers.
Developed conversion specs and programming for bank acquisitions. Worked
closely with users to define requirements. COBOL/CICS/VSAM/EASYTRIEVE+
Chesterfield County, Chesterfield, VA
Analyst/Programmer
Responsible for Programming,Testing, and support of the Payroll system written
in COBOL. Designed and wrote specifications, installed major enhancements,
worked closely with users to define requirements.
Southern States Coop, Richmond, VA
Programmer/Analyst
Programmer responsible for development and maintenance Programming and
Testing in COBOL and CICS for the Seed and Farm Inventory System. Provided
Production Support, setup mainframe JCL, wrote documentation.
Virginia Department of Alcoholic Beverage Control, Richmond, VA
Applications Programmer
Performed COBOL Programming and Testing for the development of new and
existing Programs for Payroll and Wine Invoicing Systems.
Henrico County Schools, Dumbarton Elementary School, Teacher 4- Years
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