Customer Service Insurance
Resume:
Tiffany M. Harris
Pearland, Texas 77584
616-***-**** (C)
713-***-**** (H)
**********@*****.***
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Objective To obtain a challenging position that will utilize my
educational, organizational and professional skills with an
opportunity for advancement.
Strengths Highly motivated, self-starter, accurate, thorough and very
detailed oriented. Excellent analytical and organizational
skills. Major strength is completing multi-faceted tasks within
the time constraints allotted. Loyal, punctual, dependable and
willing to do whatever is needed to meet established goals.
Skills MS Word MS Excel MS PowerPoint
MS Outlook
Multi Lines Phone Lotus Notes 10 Key
Calculator
Experience TWC The Valve Company (temporary) Receptionist
10/2013-present
Stafford, TX
* Greeted visitors
* Answered multi-line phones
* Sorted and distributed mail
* Set up conference rooms to prepare for meetings
* Scheduled meets
* Arranged travel arrangements for staff
* Typed documents, filed and photocopied
* Ordered necessary supplies
* Data Entry
Farmers Insurance (temporary) Licensing Coordinator
08/2012-08/2013
Grand Rapids, MI
* Communicated with insurance agents to verify information.
* Updated insurance agent(s) license information into system.
* Mailed correspondence letters to insured(s)
* Processed returned mail.
State Farm Insurance (temporary) Claims Representative
01/2012-08/2012
Grand Rapids, MI
* Received and evaluated medical reports. Performed
analytical reports of bodily injury claims.
* Analyzed reports and statements of policyholders, witnesses
and claimants/insured.
* Planned, organized, evaluated and approved up to 100 active
claims to process.
* Communicated with insurance agents to verify coverage(s).
Spectrum Health Hospital Nutrition Services Technician
12/2007-01/2012
Grand Rapids, MI
* Provided customer service to patients and customers in
cafeteria.
* Operated cash register and handled cash.
* Prepared and delivered meal trays to patients'.
* Maintained clean work area at all times.
Juvenile Community Service Internship
05/2010-07/2010
Grand Rapids, MI
* Supervised at-risk children while they completed community
service hours.
* Provided customer service via phones.
* Prepared schedule of duties for the participants of the
community service program.
* Performed office duties as assigned (filing, copying, etc.)
* Conducted meetings with at-risk children and parents to
review expectations of the program.
* Performed office duties as assigned (filing, copying, etc.)
Wedgewood Christian Services Internship
05/2010-07/2010
* Mentored at-risk children
* Completed incident reports to document incidents within the
facility.
* Observed and documented each child's daily actions and
behaviors.
* Assisted in completing the daily reports.
* Performed and participated in daily activities with
children.
* One-on-one time with children to encourage positive life
goals.
* Performed office duties as assigned (filing, copying, etc.)
Education
Grand Rapids Grand Rapids, MI 05/2009
Community College
Associates in Arts, Business Management
Ottawa Hills High School Grand Rapids, MI
06/2006
General Studies
Diploma
Achievements
Dean's List Grand Rapids Community College
12/2009
References available upon request
Contact this candidate