Manager Engineer

EDWARD S. YCO

**** ****** **** *****, ********, GA 30062

Home: 770-***-**** Cell: 404-***-**** Email:

*****@*********.***

SUMMARY

Over 15 years of management experience with international product

management experience at ROI Corporation and IBM.

Positions held: Compliance Group Manager, Sr. Software QA Engineer, CTO,

Director Technical Services. Director of Alliances, IBM Systems Engineering

Manager, IBM Marketing Product Manager

7+ years in technical management

7+ years as lead software QA engineer.

Experience in design, development, and QA of transaction software using

Java, XML, RPG, and SQL

15 years of experience in payment processing: credit card, fleet card,

debit, checks, EBT, prepaid, gift/loyalty

Extensive worldwide product management experience with hardware and

software products

Ability to simplify and present complex topics - problem solver - love a

challenge

Systems engineering, teaching, product development, and product release

experience

Developed product roadmaps and managed life cycle for several products

Proficient in Microsoft Office suite, Sharepoint, Amdocs, and other

applications

The expert and "go-to" person - I get things done!

VERIFICATION SOLUTIONS, INC. (VeriSol - a software business venture) - 2004

- Present

Chief Technology Officer and Product Manager (part-time consulting

position)

VeriSol offers real-time vehicle insurance verification using the insurance

industry Web services standard

Performed requirements gathering and created initial product presentation

and proof of concept

Designed and led implementation of web-based Java application for high

volume transaction processing

Work with Development to define and document workflow and

processes/procedures

Test web services communications, processes, and procedures using Java and

SQL

Results: Successful installations and pilots at several states.

VERIFONE, INC. - March 2005 - August 2012

Compliance Group Manager/Sr. Software QA Engineer - Team Leader

Developed test plans and cases and ran software quality testing and

transaction performance benchmarks.

Assisted with development of automation tools for testing payment

transactions and load performance testing.

Provide guidance on specifications and compliance for credit card, debit,

checks (verification, conversion, guarantee), EBT, and gift/loyalty

payments, including loss prevention technology and card data encryption.

Work with Sales, Development, and Support on product requirements and

usability of high volume payment transaction processing, including mobile

payment applications for iPhone, Blackberry, and Android devices.

Expertise with various hardware and OS technologies, including Windows,

Linux, IBM i (OS/400)

Expertise with use of many database systems: DB2, Oracle, MS Sequel Server,

MySQL, PostgreSQL.

Expertise with communications technologies; TCP/IP, SSL, VPN, frame relay,

async, LAN, wireless, cellular.

Documented and tracked defects using Lotus Notes application, AMDOCS, and

IBM ClearQuest.

Managed SharePoint and Lotus repositories for product documentation and

test data and procedures.

Provided guidance on QA testing methodology to outsourced QA and developers

in India and the Philippines.

Provide training and Level 3 support for customer support staff and both

local and off-shore QA staff.

Provided product information and screenshots for technical writers.

Results: Compliant, secure, and quality software enables additional revenue

through enhanced sales offerings and reduced support effort and cost.

ROI CORPORATION/GO SOFTWARE- January 1997 - March 2005

CTO and Director of Technical Services

Key contributor to ROI's success in credit card payment software. Functions

performed: sales, marketing and advertising, programming in RPG and Java,

QA, support, and management. Started a very successful partner program.

Initiated successful acquisition of our primary competitor. Managed

technical operations and development staff in multiple locations. Developed

product roadmaps and schedules and managed SDLC.

Results: Exploding company growth and revenue. ROI grew from four people to

over 100 in less than 4 years.

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