Customer Service Rep

H eather Musgrave

*** ***** ***** ***#*** Dry Ridge KY 41035

845-***-****

**************@*****.***

OBJECTIVE

A position as a customer service representive.

SKILLS PROFILE

• Ability to work in fast pace environment

• Knowledge of Microsoft Word and Excel

• Good filing and organizational skills

• Ability to take accurate phone messages and deliver messages promptly

Good customer relations background

EMPLOYMENT HISTORY

Customer Service Rep 06/2013 Present

CVS/Pharmacy, Florence, KY

Help Customers and walk them to items

o

Greet all customers

o

Cleaning and stocking products

o

Run Register

o

Check in vendors

o

Shift Lead 06/2012 02/2013

Speedway, Dry Ridge, KY

• Helping customers.

• Cleaning and stocking store.

• Doing managerial tasks

• Making orders for upcoming deliveries

Data Entry 09/2011 06/2012

Staffmark/DHL, Florence, KY

• Send out paper work to customers via email.

• Successfully complete all jobs by time requested.

• File and organize all bookings.

• Input cancellations into excel.

• Cancel and Revise bookings when requested.

Customer Service Rep 04/2010 09/2010

Danberry Cinemas, Florence, KY

• Helping customers

• Cleaning

• Selling tickets and food.

• Projectionist.

Collection Agent 11/2007 09/2008

Citi, Florence, KY

• Collecting outstanding Debts

Doing payments arrangement with customers.

Customer Service Rep 08/2007 11/2007

TJ Maxx, Florence, KY

• Assisting customers

Running registers

• Cleaning and Stocking

Help unloading trucks

EDUCATION

D iploma 2006

Dixie Heights High School

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