Customer Service Manager
Resume:
BRITTNEY BOUTTE
*****************@*****.***
EDUCATION:
University of Houston
Pursuing Bachelor's Degree in Accounting
PROFESSIONAL EXPERIENCE:
David Mafrige Interests Houston, TX October
2013 -
Bookkeeper/AR Manager
. Reconcile journal entries
. Perform small business and personal bookkeeping services
. Perform general office duties such as filing, answering telephones,
and handling routine correspondence.
. Maintained Excel Cash Sheets to properly manage cash flow for
commercial properties and small business use
. Perform clerical accounting activities such as bank reconciliations,
general ledger recordings, Accounts Receivable work, and Accounts
Payable work
. Collected rent for commercial properties and completed deposits upon
receipt
. Delivered appropriate rent delinquent and other such notices to
tenants as needed
M&K CPAs Houston, TX January 2011 -
October 2013
Bookkeeper/Administrative Assistant
. Perform multifaceted entry level and clerical accounting activities
. Complete and submit tax forms and returns, workers' compensation
forms, pension contribution forms, and other government documents.
. Perform small business and personal bookkeeping services
. Compute deductions for income and social security taxes.
. Prepare and complete expense reports
. Compile with federal, state, and company policies, procedures, and
regulations.
. Review entries, postings, and documents for accuracy, and proper
codes.
. Perform general office duties such as filing, answering telephones,
and handling routine correspondence.
. Maintain records and financial data in order to compile financial
statements.
. Reconcile journal entries.
. Calculate, prepare, and issues bills, invoices, account statements,
and other financial statements according to established procedures.
Atascocita Pines Humble, TX January 2010
- January 2011
Assistant Property Manager
. Provided exceptional tours of community in order to increase occupancy
as well as retaining current residents.
. Maintained customer rapport and exceeding expectations providing
customer service.
. Posted and collected rent.
. Delivered appropriate rent in notices for rent collection in a timely
manner
. Walked property to maintain a cosmetically acceptable community
. Filed eviction action and attended court hearings as necessary.
. Completed final account statements and sent them to collections if
necessary.
. Entered leases, move ins, move outs, renewals, and assured all
paperwork was done correctly.
. Answered phone calls, maintained surrounding comps in order to update
market surveys, and converted internet, phone, and email leads to walk
in traffic.
TECHNICAL PROFICIENCIES:
QuickBooks, Great Plains, Sage Time Slips, YARDI VOYAGER, MRI, Microsoft
Word, Microsoft Excel, INTUIT, ONESITE, Vaultware, Online Bank Deposits
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