DEANA KELLER
OBJECTIVE
To utilize my organizational, office and people skills in an office environment allowing for growth and
advancement.
EXPERIENCE
****-******* **** ********** / **’s Bar & Grill Houston, Texas
Assistant
• Maintain records and files
• Banking
• Initiated, organized and assisted in company activities to increase revenue
2011-2013 Memorial MRI & Diagnostic Houston, Texas
Insurance Verification/LOP Collector/ Workers Comp Verification/ Insurance Poster
• Post Insurance and patient payments
• Prepare and mail out patient statements
• Answer patient calls (give estimated cost)
• Process patient’s credit card payments
• Process Workers Comp claims (electronic & paper claims)
• Maintain attorney collections (process letter of reductions & status of cases)
• Verify and get approval for Workers Comp patients
• Verify medical insurance benefits and obtain Pre-certification
• Inform patients of their benefits and responsibility
2007-2008 Southwest Lincoln Mercury Houston, Texas
Body Shop Receptionist
• Schedule customers for estimates
• Open and close customer invoices
• Collection of outstanding insurance balances
• Maintain time sheets for all body shop personnel
• Maintain a monthly status in Excel
2001-2006 Digestive & Liver Specialists of Houston Houston, Texas
Receptionist / Medical Assistant
• Schedule appointments/Process patients for appointments
• Verify insurance eligibility and benefits
• Post daily charges/maintain a log for end of day process
• Collection of accounts
• Maintain medical records. Create and maintain new patient account, including scheduling
appointments, entering demographics and insurance information in our practice management
system
• Process all requests for medical records including, documenting, coping, and mailing/faxing to
appropriate party.
• Chaperone the physician during an exam/room patients and obtain vitals
E-MAIL: ************@*****.***
4435 KEVINKAY HOUSTON, TEXAS 77084 PHONE: 713-***-****