Customer Service Sales

Location:

Posted:

April 11, 2014

Indira Blandon

Waukegan, IL 60085

**********@*****.***

OBJECTIVE: To work with a reputed organization in a position where I can develop and

utilize my skills while implementing exemplary services that will add

value to the company and provide me with the opportunity for growth and

advancement.

EDUCATION: College of Lake County Grayslake, Illinois

Associates of Arts May 2013

Current Grade Point Average 3.4/4.0

COMPUTER Expert user of Word Office 2010 (PowerPoint, Excel, Word), Windows

SKILLS: Vista & XP

EMPLOYMENT: Baxter Healthcare Round Lake, Illinois

Production Technician December 2009 to August 2011

• Adhere to all applicable regulations, policies, and procedures for

health, safety, and environmental compliance.

• Set up and operate production equipment in accordance with current

good manufacturing practices and standard operating procedures that

fulfill FDA requirements

• Express leadership and work independently and in groups to complete

projects and meet deadlines

Abbott Lab North Chicago, Illinois

Customer Service Rep January 2012 to March 2014

• Provide customer service by assisting customers, responding to

customer inquiries and complaints.

• Answering all inbound and calls

• Dealing with customers complaints and issues about the product

• Listening and understanding the problems and solving the problems

• Monitor sales activities to ensure that customers receive satisfactory

service and quality goods.

VOLUNTEER: Allendale Association Lake Villa, Illinois

Youth Counselor Summer 2011 and 2012

• Assist youth with homework

• Program planning and implementation of the recreational day life skill

program