Customer Service High School

Marie Rimmer

**** ******* **.

Apt. #***

Des Moines, Iowa 50309, *************@*****.***

515-***-****

Career Overview

Reliable,energetic sales associate skilled in high-end merchandise environments.

Customer-focused a solid understanding of the dynamics of the retail apparel industry.

Core Strengths

• Strong organizational skills

• Active listening skills

• Sharp problem solver

• Courteous demeanor

• Energetic work attitude

• Customer service expert

• Adaptive team player

Accomplishments

• Customer Interface

Greeted customers upon entrance and handled all cash and credit transactions.

Assisted customers over the phone regarding store operations, product,

promotions and orders.

• Multitasking

Cashiered with two cash registers at once in tandem to maximize customer flow.

• Customer Service

Researched, calmed and rapidly resolved client conflicts to prevent loss of key

accounts.

Work Experience

Maintained up-to-date knowledge of store policies regarding payments, returns and

exchanges. Worked as a team member performing cashier duties, product assistance and

cleaning. Assist customers with store and product complaints.

Education

Des Moines Area Community college, Class of 2004

Continued Education in high school Diploma

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