WILMAN E. ROJAS
*** ********* **** ******, # *
Miami, FL 33137
********@*******.***
JOB OBJECTIVE
? Computer IT Support Technician or Systems/Network Administrator.
EDUCATION
? High School: Liceo Rafael Urdaneta - Caracas, Venezuela
09/1975 to 07/1980
? University Institute of Technology - 3 Years Degree - Caracas,
Venezuela 10/1987 to 07/1990
? Degree in Computer Science Technology
BACKGROUND
? CompTIA A+, CompTIA Network+, MCP 70-410, Cisco Certified
Networking Associate (CCNA), INFORMIX-4GL, XENIX BASIC, UNIX BASIC
and administering Windows NT V.4
? Excellent knowledge using Windows, Microsoft Office, Microsoft
Exchange, VMware and DameWare.
? Ability to install and configure LAN and Wireless Network and
knowledge of VoIP
EXPERIENCE
Law Offices of Gonzalez & Associates - Miami, FL
06/2012 to 08/2013
IT Support Technician
? Responsible and support over 100 workstations network integrity
including wireless.
? Troubleshoot and fixing related issues of workstations throughout
four offices & data center
? Check and verify IP phone (Fonality) and space server's hard drive
? Managing user accounts, domain, exchange and software.
? Check and verify backup integrity and scheduling (Barracuda NAS).
? Check cameras in all site facilities.
? Support network users in site or remote (VPN or via WEB) 24/7.
? Servicing and installation of hardware such as printers and
scanners and assure properly working.
? Servicing and installation of software such as: Windows Server
2008/2003, Windows XP/7,
VMware, Office 2003/2010, Fonality, Barracuda (Firewall and
Backup), PMN customized software,
Time clock, Goby, Doculex, and Symantec Virus Protection.
Maiquetia International Airport - Caracas, Venezuela
11/1982 to 05/2012
Network Systems/Administrator
? Observe and control the status and performance of all components
of network facilities.
? Monitor network to ensure its availability to all users.
? Identified, diagnose and resolve problems affecting network
performance.
? Installation of Routers, Switches, Cable Cat5, NIC, etc.
? Installation and administration of network Ethernet (Windows
environment)
? Performing configuration management of multiple IP network.
? Complete software updates of equipment.
? Installation of workstations.
NOTES
Flexible for Relocation
Open 24/7 for Users Support, and Travel
Languages: Spanish.
REFERENCES
Furnish Upon Request