Quality Test

Deeksha Reddy

Sr.Quality Analyst/Lead

Ph# 949-***-****

*******.**@*****.***

*******.*****.******@*************.***

SUMMARY

* Around 7 years' experience in all the phases of Software Development Life

Cycle. Proficient in writing Test cases & Scripts, Executing Test cases &

Scripts, Analyzing Results and Defects Tracking & Reporting. Extensively

involved in Functional, Integration and Regression testing such as

Quality center, Load Runner, Performance center, QTP, etc...

* Experience automation using HP/Mercury Interactive Tools - Quick Test

Professional (QTP), Win Runner, Load Runner, Quality center, Selenium and

Quality Center.

* Strong Extensive hand on experience on Quality Centre for Test Lab, Test

Plan and Defect Tabs

* Strong Experience in Writing and implementing complex VB Scripting for

Automation testing Using Quick Test Pro for application Customization and

Upcoming Changes.

* Experience in Parameterization, Check Points, Data Driven Framework,

Object Repository, Database Testing and analyzing results using Quick

Test Pro (QTP).

* Extensive experienced building complex automated test scripts with tools

like (QTP) Quick Test Pro

* Good Hands on Experience on Developing, Executing, and Testing Automation

Test Scripts Using Quick Test Pro, Win Runner and Load Runner.

* Design, Executing, performance Scripts and analyze the Results using Load

Runner.

* Experience using Mainframe Technologies, TSO/ISPF, JCL, CICS, Host

Explorer

* Involved and Good Experience on writing Complex and Critical automation

test scripts for different customized functionality of the application.

* Strong Understanding of the Business Development using SDLC and testing

using STLC to follow standards of the application Development.

* Experience, and In depth understanding Developed and Implemented with

different Software

methodologies like Water Fall, V model, Spiral and Agile and

participated in Scrums and Sprints.

* Developed/Reviewed Test Plan, Test Strategy, Test Report, Test cases

that are traceable software requirements.

* Strong knowledge and passion about Agile principles and practices using

with Scrum/Sprint

* Versatile Experience in performing different kinds of automation testing

Using QTP and Win Runner for Up gradation and Complete functional,

Integration, System Testing, Regression, Production and UAT testing for

Web and Client/Server applications.

* Involved and executed in Backend testing of Queries using Oracle, and

Microsoft SQL Server.

* Strong hand on experience on Database/Backend testing Using SQL Queries,

PL/SQL Stored

Procedures for Oracle and Microsoft SQL Server 2000/2005.

* Expertise in problem solving and Reporting Bug Tracking with Mercury

Quality Center, Test Director, Clear Quest Test Manager, Rational Clear

Case, and Clear Quest.

* Vast experience with QA Methodology and QA Strategies to ensure the

Quality Assurance & Control.

* Extensive Interpersonal skills include Excellent Communication, Highly

motivated, detail oriented has ability to handle Multiple Tasks as well

as work independently and have good Leadership qualities.

* Excellent Analytical, problem solving, Training, ability to lead team,

and Documentation skills.

* Demonstrated ability to identify and proactively address issues impacting

team performance.

* Strong in Ability to Priories work/risk/issues depends on the severity

and Priority wise.

* Excellent Problem solving skills with positive attitude to develop and

mentor the team

* Resolved problems and makes decisions independently, but knows when to

involve the appropriate

management levels on more complex issues and having analytical and

problem solving abilities.

* Proven ability to successfully manage multiple project/tasks

simultaneously.

* Able to work under limited supervision in a fast-paced environment with

tight deadlines and changing priorities.

EDUCATION

* Bachelor in Engineering computer science - INDIA

SKILLS

Operating Systems Sun Solaris, HP UNIX, Windows XP/NT/2000/98/95

Languages Known C, C++, Java, Ajax, EJB, J2EE, .Net, DHTML, XML, JSP,

Perl, ASP.Net, shell scripting, C#, JavaScript and

VBScript SAP ABAP.

Databases Dbase, MS Access, Sybase, Oracle 7.x/8.x 10g, Informix,

Oracle Financial, HRMS,SQL Server, E-Business Suite,

Business Intelligence,

Front-End GUI Visual Basic, Developer 2000, MS FrontPage, Power

Builder.

Web Technologies JDBC, EJB, Servlets, MTS, RMI, JSP, Web Logic,

SharePoint, Web Sphere, IIS and JWS

Defect Tracking HP ALM, Quality center 9.0, 10.0 Rational Robot, Test

Tools Manager, Scarab, PVCS tracker and Rational Clear Quest.

Hardware IBM PC, AS/400, Dell and Sun

Testing Tools QTP 10,11, Load Runner 11, Performance center, business

center, Rational Robot, Quality Center 10.0, unit, Silk

Test. Test Director, Win Runner 8.0,

Reporting Tools Business Objects, Informatics, Crystal Reports, Data

stage

Main Frame CICS, TSO, SPUFI, QMF, JCL

ERP SAP, People soft, Siebel

Browsers Internet Explorer, Firefox, safari etc

Microsoft Tools MS Word, MS Excel, MS Access, MS Power Point and MS

Outlook.

Source Control Microsoft Visual SourceSafe, MS Visual Studio.

Tool

EXPERIENECE

Project #1

Bank of America, Charlotte, NC

Jan 2011 - Present working

Sr QA Analyst

Projects: Online Deposits, ecommerce Project, Production support, RDO, RSO,

and PPV.

Description: Bank of America is a worldwide organization through which Bank

of America associates and retirees can work together to touch the lives of

our customers and improve the communities around us. Within the corporation

and in communities around the globe Bank of America, committed to the needs

of all of our customers including those with disabilities. With Accessible

Banking, you can enjoy a wide range of accounts and services designed to

make banking easier and more convenient for everyone.

Responsibilities:

. Analyze and understand the Functional and Business Recruitment

Specifications.

. Developed/Reviewed Test Plan, Use Cases, Test Report, Test cases that

are traceable.

. Developed Test Report and Test Closure that cover the functionality

for all release phases.

. Extensively performed Functional, Integration, Regression, Web and UAT

and Production testing

. Performed Data Base testing for various Data Sets using Quick test

professional.

. Developed and Understanding the VB Scripts for Descriptive

Programming.

. Provided consultation to the Client Coordinator on matters related to

the Application.

. Extensively involved in executing and analyzing Test Plan, Test Lab,

and Defect Tracking using QC

. Reviewed and approved the Test cases written by team members by Using

Quality Centre.

. Reviewed/Updated the Test Cases of our team by Using Quality Centre

. Reported the Defect(s) directly from Quality Centre with Test Plan Tab

. Extensive experience on Quality Centre for Test Lab, Test Plan and

Defect Tabs

. Performed Test case walk-through from Quality Center with Lead and

Business analysts

. Developed the Reports by Using Quality Centre and updated to

Management Daily

. Performed System Integration, Regression and User Acceptance testing

for all releases

. Analyzed all business functionality related to Back End Database

interfaces.

. Extensively involved in writing, executing and analyzing Automation

Test Scripts Inserting Parameterize, Data Driven Framework, and

Database Test Scripts for using Quick Test Pro (QTP).

. Performed executed complete Back End Testing with SQL Queries Using

Oracle/SQL Server.

. Executed in Database performance tuning, SQL query performance tuning

. Involved Reviewing application's access to the database using SQL

queries

. Involved in Functions, SQL scripts to facilitate the functionality for

various modules.

. Maintained, Prepared and reviewed Project Metrics on daily basis.

. Involved in Inspection, Peer reviews. And Ownership of quality Centre

QC.

. Published Status/Progress/Defect and performance reports on a daily

basis.

. Involved in User Acceptance Testing by providing test data for users

and by testing UAT defects in test environment before, the new code

gets moved to UAT environment.

. Provided Training, mentoring and guidance to Team members.

. Depending on the priority assigned various tasks to the team members.

. Working under Agile principles and practices using Scrum methodology

for all releases.

. Management levels on more complex issues and having analytical and

problem solving abilities.

. Proven ability to successfully manage multiple project/tasks

simultaneously.

. Able to work under limited supervision in a fast-paced environment

with tight deadlines and changing priorities.

Environment: HP Quality Center, QTP, Load Runner, Performance Center, XML,

Soap UI, web services, Oracle 9i, PL/SQL,TOAD, Java, JSP, HTML, Unix,Omni,

MDM,Oracle OBI, Pershing, ODS, SharePoint,MS Access, MS-Word, Ms-Excel,

NT, Windows XP.

Project #2

Credit Suisse, Raleigh, NC

Oct 09 - Jan 2011

QA Analyst

Projects:

Description: Credit Suisse Group AG (Credit Suisse) is a global financial

services company. The Company operates in three segments: Private Banking,

Investment Banking and Asset Management. In Private Banking, it offers

advice and a range of financial solutions to private, corporate and

institutional clients. Investment Banking provides a range of financial

products and services, with a focus on businesses that are client-driven,

flow-based and capital-efficient

Responsibilities:

. Extensive experience in all phases of Software Development Life Cycle.

. Involved in Functional/Design Specification Document (FSD).

. Analyzed System Requirements and involved in developing Test Plan,

Test Cases and Test Report based on high-level and detailed designs.

. Developed VB Scripting for QTP Scripts Customization.

. Performed Load and Stress Testing Using Load Runner by Generating

VUsers.

. Enhancing the Automated scripts by adding verification points, think

times, transactions, and Rendezvous point to meet customer

requirement.

. Designed the Test Cases and participated in review Inspections.

. Developed Test Cases after analyzing the specifications Document.

. Extensively performed Functional, Integration, User Acceptance testing

. Logged and tracked the defects using Rational Clear Quest defect

tracking system.

. Developed Requirement Traceability Matrix (RTM).

. Participated in review meetings and took the initiative to meet the QA

Testing Targets.

. Automated the Regression test suite using Quick Test Professional.

. Performed Data Driven testing for various Test data and Database

Testing using Quick Test Pro (QTP).

. Performed and implemented Data Driven Framework for Quick Test Pro.

. Extensively involved in executing and analysing Test Plan, Test Lab,

and Defect Tracking using QC.

. Developed Test Cases using Quality Centre and reported Defects via

Test Lab

. Analysed all business functionality related to Back End Database

interfaces.

. Developed Oracle SQL Scripts to facilitate the functionality of the

Application.

. Publish Defect and Performance reports on a weekly basis.

. Used SQL for database testing, production verification, and management

reporting

. Involved in setting up the Test Environment and creating Test Data.

. Performed Back end testing by writing SQL Statements.

. Conducted Unit, Integration, System, Functional, Regression and Smoke

Testing.

. Performed Manual Testing for the entire application.

. Performed Terminal testing as part of the integrated testing effort.

. Parallel Leading and supporting this project and the team.

Environment: QTP,Load Runner, Performance Center, Quality Center, Oracle

9i, PL/SQL,TOAD, TIBCO, Java, JSP, HTML, UNIX, Test Director 8.0,IBM

Mainframes System /360, OS/360, MVS, TSO, ISPF, QMF, DB2, CICS, JCL, IBM

AIX Unix, SharePoint,MS Access, MS-Word, Ms-Excel, NT, Windows XP.

Project #3

Capital One -HP, Richmond, VA, Jan 09 - Oct

09

QA Lead

Projects: Loans and APR calculator, FT Financial projects

Description: Capital One Financial Corporation is a diversified financial

services holding company. The Company and its subsidiaries offer a range of

financial products and services to consumers, small businesses and

commercial clients through branches, the Internet and other distribution

channels. It has three segments: Credit Card, Consumer Banking, and

Commercial Banking

Responsibilities:

. Involved in the Functional and Business Recruitment Specifications.

. Involved in Gap and Risk Analysis on Requirement and Release Phases.

. Developed/Reviewed Test Plan, Test Strategy, Test Report, Test cases

that are traceable to software requirements.

. Extensively involved in writing, executing and analyzing Automation

Test Scripts Inserting Parameterize, Data Driven Framework, and

Database Test Scripts for using Quick Test Pro (QTP).

. Performed Data Base testing for various Data Sets using Quick test

professional.

. Provided consultation to the Client Coordinator on matters related to

the Application.

. Uploaded VB test scripts into Quality Center for automation.

. Developed Test Cases using Quality Centre and reported Defects via Test

Lab

. Extensively writing in executing and analyzing Test Plan, Test Lab, and

Defect tracking using Quality Centre (QC).

. Extensive experience on Quality Centre for Test Lab, Test Plan and

Defect Tabs

. Performed Test case walk-through from Quality Center with Lead and

Business analysts

. Analyzed all business functionality related to Back End Database

interfaces.

. Complete Back End Testing with SQL and PL/SQL Queries Using Oracle.

. Maintained and Prepared Requirement Traceability Matrix (RTM) and

Metrics.

. Involved in Inspection, Peer reviews. And Ownership of VSS.

. Provided Training, mentoring and guidance to Team members.

. Developed and depending on the priority assigned various tasks to the

team members.

. Reviewed and approved the Test cases written by team members.

. Documented the process and checked into VSS for future references.

. Epiphany eBookers Production Maintenance and Support.

. Developed/Implemented Agile principles and practices using Scrum

methodology

. Given training for Manual, Automation Testing and CRM Domain to the

Team.

. Worked on WIXGEN Tool and Generating MSI for the Deployment in

different Environments (like QA, Production, ID etc

. Developed test cases for all web Services and technical documentation.

. Developed UI and performance enhancements to Web Services transactions.

. Experienced in practices for managing projects in TFS (Team Foundation

Server).

. Worked on the Agile SCRUM process for the Risk Data team and utilized

Microsoft Team Foundation Server (TFS) to manage the team's software

development lifecycle including deriving product backlog items,

assigning sprint work items to developers and conducting sprint review

meetings

Environment: Load Runner 9.10,QTP 9.10, Quality Center 9.2,HP Performance

center, Oracle 9i, PL/SQL Server,TOAD,Java,C#,HTML,UNIX,IBM Rational

Tools,ASP.NET,JSP,ASP.NET,IBM Mainframes System /360, OS/360, MVS,

TSO,Perl, ISPF, QMF, DB2, CICS,JCL,IBM AIX,,MS Access,MS-Word, Ms-

Excel,NT, SharePoint.

Project #4

Verizon wireless, Herndon VA Sep 08 - Jan 09

QA Lead/Tester

Projects: MY Verizon, Billing, Online Register projects

Description: The Company is a provider of communications, information and

entertainment products and services to consumers, businesses and

governmental agencies. It operates in two primary segments: Verizon

Wireless and Wireline. Verizon Wireless' communications products and

services include wireless voice and data services and equipment sales.

Wireline's communications products and services include voice, Internet

access, broadband video and data, Internet protocol network services,

network access, long distance and other services

Responsibilities:

. Responsible for clearly defining customer business requirements devising

the functional and technical design establishing the Project plan and

managing the software development in a Microsoft environment (ASP IIS SQL-

Server) testing Quality Assurance and delivery processes.

. Analyzed the user requirements by interacting with system architect,

developers and business analysts.

. Involved on FAST application (Financial Authorization Support

Transactions) Application testing/development knowledge.

. Worked on testing background - TCoE (Testing Center of Excellence) HP,

Mercury tools.

. Did Automation for GUI Testing of various applications.

. Data-driven testing based on Data tables by parameterizing the automated

test scripts to check application behavior, for all the automated test

scripts.

. Developed SQL scripts for testing the ORACLE -DB2 Interface for data

migration to the legacy systems

. Automated Database testing that uses SQL statements to extract data from

the tables validate test results.

. Developed and Executed Oracle automatic QTP scripts and Performance

scripts.

. Worked on the Agile SCRUM process for the Risk Data team and utilized

Microsoft Team Foundation Server (TFS) to manage the team's software

development lifecycle including deriving product backlog items, assigning

sprint work items to developers and conducting sprint review meetings

. Involved in Functional, Regression, and Silk Test, Stress Testing

Performance and User Acceptance Testing (UAT) and Access Online

applications.

. Experienced Client statements application developed in UNIX .NET

producing monthly statements for clients in US and Europe

. Worked extensively with HP QTP and HP Load Runner as well as Performance

Center tools.

. Created test automation scripts in Load Runner using VuGen and

Performance Center.

. Updated the existing Performance Test Plan and Usage models based on the

new DB performance Criteria

. Created Performance test scripts using Load Runner VU Gen.

. Executed performance tests with multiple load scenarios for scalability

steady- state load and stress tests

. Monitored system resources for performance bottlenecks using LR Analysis.

. Analyzed test results identified performance issues and documented test

reports for project management team.

. Worked on Create the Team Builds and On Team Build Server.

. Experienced customizing TFS (Team Foundation Server) process templates to

fit a client's SDLC.

. Automated the test cases using Quality center, QTP mapped the automated

scripts to the corresponding test cases in the Test Director to do the

test coverage.

. Performed reconciliation of bank vendor and client statements.

. Create tests scripts based on the test cases in the Load Runner

Performance center.

. Carry out performance stress and load testing in Performance Center.

. Wrote several web services as well as redesigning and implementing

others.

. Performed Backend Testing by writing SQL statements to review the

returned data to ensure that the correct data

Environment: Load Runner,QTP Quality Center,HP Performance center, Oracle,

PL/SQL Server,TOAD,Java,JSP,C#,HTML,UNIX,IBM Rational Tools,PHP,MS-office,

CSC Power MHS, ASP.NET,IBM Mainframes System /360, OS/360, MVS, TSO,Perl,

ISPF, QMF, DB2, CICS, JCL, IBM AIX, MS Access, MS-Word, Ms-Excel,

SharePoint.

Project #5

DR.Reddy labs (A Pharmaceutical company) India

May 07 - June 08

Role: Tester

Description: Dr. Reddy's, aim to help people lead healthier lives through

two parallel objectives: delivering affordable and accessible medication to

all parts of the world; and discovering, developing and commercializing

innovative medicines that satisfy unmet medical needs. Is a vertically

integrated pharmaceutical company with a presence in over 100 countries,

and is one of the leading global generic pharmaceutical companies by

revenues. Our strong portfolio of businesses, geographies and products

provide us the strategic benefits of vertical integration that allow us to

excel in an increasingly competitive global market.

Responsibilities:

. Identified the Test Requirements based on application business

Requirements and blueprints.

. Performed Manual Testing and maintain documentation on different types

of Testing viz., Positive, Negative, Regression, Integration, System,

User-acceptance, Performance, and Black Box.

. Involved in analyzing the applications and development of test cases.

. Involved in doing System testing of the entire applications along with

team members.

. Developed Test scenarios and test procedures based on the test

Requirements.

. Participated in Preparing Test Plans

. Extensively used SQL scripts/queries for data verification at the

backend.

. Participated in requirement and design walkthroughs.

. Provided a weekly project report that includes Test Metrics and status

reports.

. Participated in meetings with developers to discuss enhancements and

modifications.

. Carried out Unit/Module testing.

. Performed Database testing.

. Documented errors.

. Created and executed test scripts.

. Wrote SQL queries to validate data.

Environment: ASP, Win Runner JavaScript, VBScript, SQL Server, MS-Word, Ms-

Excel, Windows98/NT, Windows 2000 Server.

Contact this candidate