Customer Service Data Entry

Eric Perkins

***** ********* **. ****, ***** . **450

CELL 832-***-****. E-MAIL ********@*****.*** [pic]

OBJECTIVE To bring growth to a company with effective communication and

outstanding customer service while personally growing in

administrative skills. [pic]

EDUCATION Bachelor of Science in Communication (August 2012)

Abilene Christian University - Abilene, TX

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SKILLS Microsoft: PowerPoint, Word, Excel, Outlook, Data Entry,

Telephone, Filing, Scanning Mailing, Scheduling, 10 Key

Community Leader - Participated in various extracurricular activities

such as:

> ACU Track & Field Camp,

> Special 5k Marathon (Make A Wish Foundation),

> UIL Track & Field Meet,

> Intramurals Girls Basketball Team Coach,

> Thanksgiving to Homeless,

> Student Athletes Advisory Committee (SAAC),

> Helped influence my community with positive energy and

guidance

Team Leader - As a leader on the ACU track team, I led by

example through workouts on the track and in the weight room.

Furthermore, I was a leader in many group projects in the

classroom. My leadership helped meet and exceed the set goals

through creativity and resolve for finding working solutions.

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EXPERIENCE Medical Research Consultants, Houston, TX (February 2013-

Januray 2014)

Record Retrieval Specialist

. Serves as primary contact with record custodian

. Properly and timely processes request orders from

various sources

. Conducts follow-up calls with custodians to ensure

requested records are collected completely and in a

timely manner.

. Processed patient records when received.

. Entered Clients into the systems.

. Scheduled monthly one on one meetings with the

supervisor.

. Spoke with Doctors and Nurses from hospitals and clinics

on the phone and email.

Underground Construction, Houston, TX (2013)

Registration Customer Support

. Served as point of contact for unregistered clients.

. Organized documents and ensured they were properly

placed for future reference

. Quickly and correctly performed data entry according

to work policy

. Helped registered clients located

their booth

Red Rocks Community College Audio/Visual Department, Lakewood,

CO (2007-2008)

. Maintained and repaired data projector and laptops when

necessary

. Assembled laptops and data projectors in classrooms for

meetings and other times it was deemed necessary

. Organized items and documents and filed them in their proper

locations

HEB Abilene, TX (June 2009-August

2012)

Stocker/Cashier

. Performed Customer Services

. Followed up on assignments at a timely manner.

. Answered phones for customers and clients.

. Handled cash at registers

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23308 Pittsford Dr. Katy, Texas . 77450 CELL 832-***-****. E-MAIL

********@*****.***

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