Manager Real Estate

Renee G. Tozzo

** ***** ***** ? New Rochelle, NY 10801

914-***-**** (H) ******@***.***

914-***-**** (C)

PROFILE

Highly motivated client service professional with expertise in real estate,

building management and office management. Dependable, hands-on problem

solver with very strong management, interpersonal and communication skills

who can deliver results seeking employment in the Building Management

industry.

EXPERIENCE

On Site Manager - The Somerset - Glenwood Management

New York, NY August 2013 - Present

(Promoted to On Site Manager of The Somerset - 417 unit luxury

apartment complex at 1365 York Avenue with same responsibilities as

listed below in a larger building).

On Site Manager ~ Hampton Court ~ Glenwood Management

102nd Street, New York April 2011 ~ Aug 2013

. Manage 229 unit apartment building including supervision of employees

and staff, maintenance of building and commercial space and resolving

tenant issues with building, staff or apartment space.

. Oversee staff consisting of super, 2 handymen, 6 porters, 2 escorts

and 4 doormen including vacation, time sheets, payroll etc.

. Direct work orders to staff and outside contractors for maintenance

and repair of building, apartments and commercial space.

. Scheduling of all contractor work including flooring, painting,

cabinetry, electric, plumbing intercoms, etc. for apartment

turnover.

. Co-ordinate move-ins and move-outs with security, movers, tenant and

apartment staff.

. General office management and organization of files, phones and day to

day responsibilities of tenant and building.

. Knowledge of computer key track security system, key link security

system, building security fob system, property cameras and building

maintenance computer programs, Building Links and GTRM.

Real Estate Sales Agent ~ Better Homes and Gardens Rand Realty

Briarcliff Manor, NY 2003 to Present

? Licensed real estate agent at full service family-owned real estate

brokerage with expertise in residential sales in Westchester County.

? Function as primary liaison between buyers and sellers to

successfully guide them through sale and purchase of properties by

applying strong negotiation, presentation and closing skills.

? Market homes by utilizing proven successful marketing plan and then

ensuring all contract terms are met prior to closing.

? Consistently awarded for outstanding performance:

v #1 Quality Service Representative for Rand Realty 2007-2008

v Westchester Board of Realtors ~ Silver Award 2004 -2009

v Leading Edge and Honor Society recipient 2004-2008

Manager ~ Davenport Beach Club

New Rochelle, NY 1996 ~ 2009

? On site manager of beach club operation reporting to the Davenport

Beach Board of Directors and Neck Board of Directors (6 members of each

board).

? Responsible for all membership development and potential membership

promotion of 200 member private club. These procedures include member

contact maintenance, all membership interview arrangements and

scheduling, ID card set-ups, locker and cabana assignments, problem

solving and special requests.

? Implemented all aspects of event management including creating and

distributing invitations, flyers and calendars for special occasions and

club events for posting and mass mailing, coordinating decorations and

gifts, soliciting prizes and scheduling events.

? Minute taking and notes at board meetings, yearly voting procedures

and stock distribution.

? Manage all office operations ~ daily administrative responsibilities,

office maintenance, order of supplies and services, faxes, copying,

filing and member inquiries and dilemmas.

? Coordinate and implement rules and scheduling of pool, tennis and other

club activities.

? Complete and submit all applications, certificates and required documents

to Board of Health.

? Manage and communicate with maintenance staff regarding care of property,

beach and pool.

EDUCATION

Bachelor of Arts Degree

Iona College ~ New Rochelle, NY

COMPUTER EXPERTISE

Proficient in:

Microsoft programs including Word, Excel.

Multiple Listing Service and other real estate programs

Building Link

GTRM

Outlook

Keytrack

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