Customer Service Sales

Marcus Thornton

West Hartford, CT

**********@*****.*** - 860-***-****

WORK EXPERIENCE

Freight Associate

Toys R Us - Manchester, CT - October 2013 to December 2013

Responsibilities

Unloaded merchandise from a truck and stocked sales floor with product, helped maintain a clean work

environment, assisted customers with purchases by answering questions, was also trained for cashier

Accomplishments

Learned trends in sales, merchandising

Skills Used

Friendly customer service, basic organizational skills

Customer Service Representative

StubHub - East Granby, CT - August 2013 to October 2013

Responsibilities

Assisted customers with questions regarding tickets to sporting events, concerts, and plays purchased on

StubHub.com or thru phone system by use of an advanced computer system

Accomplishments

Learned more customer service skills, how StubHub works and the companies long term goal, gained more

computer experience

Skills Used

Friendly customer service, proper phone etiquette, basic computer skills

Assistant Manager

Footlocker - Manchester, CT - March 2009 to May 2013

Responsibilities

Assisting customers with making purchases by using customer service skills, stocking the store room, shipping

and receiving products, assisting the store manager with daily task such as keeping track of our daily, weekly,

and quarterly sales goals and trends, training staff to follow company rules, opening and closing the store and

POS (point of sale) system

Accomplishments

Learned sales trends, leadership skills, customer service skills, fashion trends,

Skills Used

Customer Service, basic math and computer skills, leadership

Contact this candidate