Customer Service Sales Representative
Resume:
Javon Samuel
Pasadena,Tx ****6
Objective: To obtain a career that can sharpen and utilize my many
different skills
Skills: Computer Software Knowledge-Excel, Microsoft, PowerPoint,
Spreadsheets, Internet; 15 years
Customer Service- Answering phones, Assisting customers, Providing
Solutions, Creating Business Relationships;6 years Call Center;2 years
Data Entry- 10key, Alpha numeric. 45-50 wpm; 6 years
St. Louis County & City Licensed Security Officer; 2 years
PPCT, CPR and AED, ASP Baton, CPI
Honest Dependable Time Managed Responsible Trust-Worthy Hardworking
Education:
Belleville West High school- Belleville, IL
August 2001- December 2004
High school Diploma
University of Phoenix – Online campus
January 2009-January 2014
Education Bachelors Degree pending
Work Experience:
Access to Care- Saint Louis, MO
Call Center Agent
September 2013-March 2014
• To answer 100+ inbound calls daily, assisting members with setting appointments for non-
emergency medical appointments, contacting major insurance companies and being
knowledgeable of constant changing protocols.
Barnes Jewish Hospital - Saint Louis, MO
Public Safety Officer
October 2012- July 2013
• To assist customers/patients with any concerns. To be vigilant and ready for anything. To
deescalate situations that could be potentially dangerous. To provide the hospital with safety and
professionalism.
Marriott Hotel and Resorts – St. Louis, MO
Server
July 2012 - August 2012
• To prep guests food trays for delivery. To deliver orders (multiple) in a timely fashion. To know
alternate routes though hotel to maximize time.
IRS-St. Louis, MO
Data Entry Clerk
March 2011-May 2011 (seasonal)
• To input personal/confidential information into a computer system. To follow strict security
measures. To meet daily quota of typing at 40wpm.
Allied Barton Security - Hazelwood, MO
Security Officer
November 2011- June 2012
• To provide access control. To prepare badges for new employees. To make hourly rounds of
building to ensure safety. To contact EMS when needed and to assist EMS when needed. To
implement company policies.
Consumer Collection Management- Maryland Heights, MO
Patient Accounts Representative
November 2009 -July 2011
• To conduct 100+ inbound/outbound calls. Make contact via telephone or mail to discuss account
holders debt. Collect payments and help people with solutions for paying their debt.
Avon - Belleville, IL & St. Louis, MO
Independent Sales Representative
January 2005 – January 2011
• To take orders from individuals who wanted to purchase merchandise. To collect fees and
distribute to proper channels. To deliver orders to customers.
Securitas Inc. - St. Louis, MO
Licensed Security Officer
June 2008- June 2010
• To provide access control into building. To make hourly rounds to ensure building is secure. As
P/T supervisor, I was in charge of 4 Officers. I perfumed radio checks to make sure equipment is
working properly. To watch CCTV’s of parameter to identify any potential danger.
Radio shack - Fairview Heights, IL
Wireless Sales Consultant
December 2007 - April 2009
• To provide excellent customer service to new or current customer. To assist customers with
finding merchandise that fits their specific needs. To open/close store. To deposit nightly deposits.
Smoothie King- Belleville, IL
Shift Leader
May 2008- October 2008
• To stock and supply shelves of products. To greet each customer as they enter the store. As Shift
Leader, I would make sure employees adhere to dress code. To open and close store. To keep
lines of communication open with the owners.
Wal-Mart- Belleville, IL
Sales Associate/cashier
January 2007- June 2007
• To stock shelves in designated department. To help customers locate items unable to find. To
assist customers with any questions/concerns.
Illinois Department of Human Services-Belleville, IL
Home Health Aide
December 2006- June 2007
• To help clients with everyday needs that they couldn’t do on their own. To prepare meals and do
laundry. To keep in communication with clients family
Consumer Collection Management- Maryland Heights, MO
Customer Service/Call Center Representative
November 2005-July 2006
• To conduct 100+ inbound/outbound calls. Make contact via telephone or mail to discuss account
holders debt. Collect payments and help people with solutions for paying their debt.
References Available Upon Request
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