Robert J. Rosbough
New Port Richey FL 34655 *********@*****.***
Career Highlights
Professional career reflects experience in supervision, management, information technology, leadership, training, strategic planning,
sales and marketing.
Owner President/Marketing Vice President Information Systems
MIS Manager/Database Administrator Leadership Skills Route
Sales Account Manager Corporate Account Management
Top Sales Manager/Marketing & Sales Strategic Planning
Housing Consultant Information Technology
Accounts Receivable Prepared proposals
Inspection and property analysis Commercial/Institutional/Residential Sales
Professional Summary
Tasty Pop Distributing Tampa FL
Route Driver/Sales Representative May 2012 – Present
• Expand business and ensure growth of established accounts
• Increased new accounts by over 40%
• Corporate account management
• Meet and exceed sales goals including on time delivery requirements
• Establish and sustain outstanding customer service to customers in a timely and friendly manner
• Safely operate box truck, maintain vehicle, product management, accounts receivable, customer satisfaction
Scotts Lawn Service (Seasonal Position)
Outside Sales Representative March 2012 May 2012
Increased accounts by 25%
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Open new accounts through door to door sales
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Increased sales by upselling to current customers over the telephone
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Accurately measure homeowners' lawns and provide to each prospect a professional,
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individualized lawn analysis and program sales recommendation.
Clayton Homes Dyersburg TN March 2009 January 2012
Housing Consultant
• Among the Top Twenty in Sales (in Zone)
• Earned Circle Award (Top 25% Sales Company Wide)
• Led Marketing Efforts to expand customer base.
• Improved customer retention in highly competitive market.
Improved Customer Satisfaction Scores by over 50%
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Effectively demonstrated (feature benefit) homes to prospects; overcome customer objections; effectively close the sale converting
prospects to customers; schedule set up and delivery and other service related items; follow up with customers and provide world
class, legendary service.
Terminix Jackson TN March 2008 Nov 2009
Account Rep
Commercial/Institutional/Residential Sales
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Inspection and property analysis
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Develop community relationships for referral and sales opportunities.
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Prepare proposals specific to homeowners and business needs
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East Volusia Marketing January 2006 – Sep. 2008
Owner President
Prepare proposals specific to business needs
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Work with clients to analyze marketing requirements.
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Develop display ad content to improve sales.
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Identify new advertising markets, and propose products to serve them.
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Act Corp Daytona Beach FL Nov 1989 – 12/2005
Vice President Information Systems
• Oversee corporate IT department with 15 staff at 23 locations
• Ensure stability and functionality of network systems corporate wide
• Built multiple site to site virtual private networks.
• Designed & Implemented Cisco VoIP System saving over $50k
• Initiated corporate wide training programs leading to increased productivity, less errors and higher customer satisfaction.
Ernst & Young Jan 1980 Nov 1989
MIS Manager/Database Administrator
• Developed inventory tracking system ensuring publications were current and available for timely worldwide distribution.
Realized savings of over $50k annually on printing, labor and distribution costs.
Instituted standardized PC purchasing practices nationwide, saving over $5 thousand
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dollars monthly, and ensuring software compatibility throughout the firm.
Develop equipment downtime report tracking for mainframe systems, leading to increased
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hardware efficiency, and reduction of production re-runs by 38%.
Initiated media error reporting system, reducing operator intervention, and production
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runtime.
Chosen to data center relocation team - no interruption of operations.
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Received monetary awards for exceeding performance expectations
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Education:
Dyke College, Cleveland Ohio, Business/Accounting.
Institute of Computer Management, Cleveland Ohio
Information Technology
IBM Systems Science Institute, New York IT Management Practices/Programming/Database Management.
RPG advanced programming
CDC Data Processing Management
Oracle RDBMS, SQL, PL/SQL / CMHC SYSTEMS Dublin OH / Healthcare Software/AR Billing management .