Customer Service Data Entry

brian c. leggett

** **** ***** ******, *** *M, Bronx, N.Y. 10468

Cell: 347-***-**** ? E-mail: ************@*****.***

Linkedin Profile: http://www.linkedin.com/in/brianleggett1013

Portfolio: http://www.beyond.com/BLeggett-NY

PROFFESSIONAL PROFILE

A+ Certified and Network+ Certified Technician with comprehensive training

and experience in PC hardware configuration, software, and troubleshooting.

Graphic design, web design, and video editing experience as well.

TECHNICAL SKILLS

. Software - Windows 8, 7, Vista, and XP, MS Office 2013/2010; Adobe

Photoshop, Illustrator, Premiere Pro, HTML, Dream Weaver, Various

Antivirus Suites, Android OS

. Hardware - Desktop and laptop assembly and maintenance, Installation,

partitioning and formatting of SATA, PATA, and SSD

. Networking - Knowledge and understanding of networking concepts and

basics

. Creative skills: DVD authoring, music and sound editing, screenwriting

PROFESSIONAL EXPERIENCE

Data Entry/ I.T. Support, Design Strategy, New York, NY

02/2014 - Present

. IMD Coordinator at JP Morgan Chase; data entry using the company's

ticketing system

. Disassembled and reassembled office computers and telephone networks

Security Officer, Jack's 99 Cent Store, New York, NY

11/2011 - 06/2013

. Customer service: greeted customers as they entered and left the store

. Checked customer bags and receipts

. Photographed and processed shop lifters

. Wrote daily activity and incident reports

Security Officer, FJC Security Services, Queens, NY

11/2010 -04/2011

. Maintained physical access control of building

. Entered daily activities in security log book

. Performed metal detection scanning with hand-held metal detector

EDUCATON

Per Scholas Institute for Technology

9/2013 - 01/17/2014

Bronx, NY

Information Technology: A+ and Network+ Certifications

Computer Technician Training - A comprehensive I.T. curriculum,

incorporating a combination of formal instruction and hands-on activities,

in a real-world working environment involving computer hardware and

software configuration, networking, and career development.

Katharine Gibbs College

07/2002 - 12/2003

New York, NY

Major: Digital Media Communications, Associates degree

A comprehensive hands on multimedia curriculum that offered courses in

graphic design, web design, computer animation, digital video editing,

information architecture and web server administration

Contact this candidate