Customer Service High School

Queshanna Beasley

***** ******* **** #*

Apple Valley, CA 92308.

**********@*****.***.

Tel: 760-***-****

Personal Statement

I am a friendly, loyal and clearly dedicated individual who has an ambition to succeed in any given environment. Although I have extensive experience in the restaurant industry, I love to learn, and am always up to a challenge whatever the situation. I get along well with others, & also working efficiently on my own. I am seeking a position where I can develop and excel while giving my best to an employer.

Work Experience

County of San Bernardino

(February-2003 – December-2013)

Care Provider, Victorville, CA

I would provide different services to the client, such as preparing meals, washing and folding clothes, doing daily errands and occasionally doing gardening work for the client.

McDonald's

(January-2008 - December-2009)

Cashier, Victorville, CA

Working at McDonald's I was there to provide great customer service to the customer. I would make sure the food was prepare to standards, I would do routine cleaning throughout the restaurant, I was required to do stocking to make sure we did not run out of stock and I would also conduct a cleaning check on the outside exterior of the restaurant.

Desert View Correctional Facility

(February-2007 - August-2008)

Correctional Officer, Adelanto, CA

My duties at the prison would include monitoring inmates behavior, getting inmates up and ready for their work day, helping inmates get to the right counselor if needed and I was also required to do a head count on inmates twice during my shift.

Carl’s Jr

(February-2002-August- 2006)

Supervisor, Victorville, CA

Up-sold additional menu items, beverages and desserts to increase restaurant profits. Recorded customer orders and repeated them back in a clear, understandable manner. Promptly reported complaints to a member of the management team. Communicated clearly and positively with co-workers and management. Resolved guest complaints promptly and professionally. Scheduled activities and equipment use with managers, using information about daily menus to help coordinate cooking times.

Education

Hesperia High School, Hesperia, (May-1998 – June-2002), Diploma: Victor Valley College, (May-2002- December-2003): University Of Phoenix, (September-2013 – January-2014), Associate of Arts in Healthcare Administration.

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