Sales Insurance
Resume:
RICHARD G. JOZWIAK
Pittsburgh, PA 15228
***********@*****.***
CAREER SUMMARY
Recruiting Professional with experience in sourcing, health care and high call center volume. Progressive
responsibilities in both private and public sector organizations.
EMPLOYMENT HISTORY
Pennsylvania Higher Education Assistance Agency-- Call Center 2013-present
Loan Counselor
• Assist student loan borrowers in finding alternative payment options.
• Utilize multiple computer screens to access and change customer information.
• Work as part of a team on complex borrower loans.
• Federal Security Clearance pending.
American Health Care Group 2013
Clinic Coordinator
• Manage the insurance and clinical functions for health clinics throughout Western Pennsylvania.
Combined Insurance Company of America 2009-2012
Divisional Recruiter
• Develop and implement a recruiting strategy for the hiring of sales agents within three states continually
• Responsible for the full cycle recruiting process including sourcing, interviewing and helping to select the most
qualified candidates
• Train field management on identifying effective local recruiting sources
• Establish local networks to source qualified candidates
• Develop working relationships with college placement offices, including on-campus recruiting and participating in
career fairs
• Maintain effective lines of communication between local management and central recruiting team
• Assist in the on-boarding of new hires to ensure they have effectively transitioned to the company
• Represent the company at job fairs and local recruiting events
W.T. Glover and Associates, Pittsburgh, PA 2002-2009
Senior Recruiter
• Intense telephone and face-to-face sales to tri-state area employers regarding job openings within their
companies, and recruiting professional applicants to profile, interview face-to-face, and refer for those job
openings.
• Responsible for sourcing recruiting trainees through college web sites and recruiting candidates for client
openings.
TECHNICAL SKILLS
Windows XP Pro and Home, Microsoft Office (minimal in PowerPoint), Microsoft Outlook and Outlook Express,
DOS programs, People Soft, ResTrac, Ceridian, Wonderlic, Shiftboard online scheduling
EDUCATION
The University of Pittsburgh, Oakland, PA
Master’s Degree in Public Administration, QPA: 3.30
Robert Morris University, Pittsburgh, PA
Bachelor of Science Degree in Business Administration, QPA: 3.25, Dean’s List
Certified Target Selection Interviewer (through Development Dimensions International)
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