Quality Assurance Project
Resume:
Deepa Dave
Sr. Analyst/Program Manager
SUMMARY
Ms. Deepa Dav has 14 + years of experience in the field of IT Application
Project Management, Design, Development and Delivery involving Full Life
Cycle from Requirements Gatherings, Analysis, Design, Data Modeling,
Developing, Testing, Debugging, Implementation, Documentation, Customizing
and Maintenance of Software. She has solid understanding and experience in
the Traditional Waterfall as well as Agile Project Methodology.
In her role as Sr. Analyst, she has good exposure in performing end to end
system analysis of new and existing applications and determining the
various business process flows. Used JIRA/Greenhopper and TFS Tools for
Agile, involved with Requirements Gathering, Scoping of Prioritization
along with client and stakeholders involvement, Requirements Prioritization
Documentation (RSD), Requirements and Module Design, Meeting Minutes with
Stakeholders, Agile Showcases. 7+ Years of experience with business
analysis and SDLC projects on all Projects. Good experience in Test
Planning, Test case preparation and execution. Well experienced in Modeling
using UML and creating various UML diagrams like Sequence, Activity, Class,
Use Case diagrams using Rational and Visio tools. Performed work planning,
task break down and allocation to team members and also monitoring the
work. Extensively worked in Agile, Waterfall and RUP methodologies of
software development. Demonstrated Requirements Traceability using
Requirements Traceability Matrix as well as Functional and Module Design
Testing.
Her skills in Project Management include Planning, Scheduling, Costing,
Monitoring and Control, Reporting, forecasting and Resource Management etc.
Ms. Dav is known to drive Projects to successful completion including
delivering timely as well as quality products and systems leading to very
high customer as well as Stakeholders satisfaction.
Ms. Dav has experience in applying PMI and CMMI goals, processes and best
practices to projects. She has solid experience working as a Sr. Business
Analyst and she has demonstrated many Agile Showcases to the customers
leading to Approval of the System way in advance before the Delivery of the
Project since it gives the users and business stakeholders an opportunity
to see the product in advance. She makes sure that the desired Requirements
are achieved as expected since she has been involved with the entire life
cycle of Requirements Gathering, writing Project Management Plans, Cost and
Budget Analysis, writing Requirements Specification Documents, Analysis and
Design Documents, managed and assigned the core tasks to the Development
team, managed, tested and assigned Quality Assurance Testing, involved in
writing Test Cases, Use Cases, Functional Requirements and Design Testing
Documents, User Acceptance Testing Documents, Integration as well as
Regression Testing, User Guide as well as Technical Release Notes and Fall
Back Procedures documents. She also has experience with Risk Analysis and
proposing solutions to avoid or mitigate the risk at an earlier stage of
the Project. She has experience with developing detailed work plans,
schedules, project estimates, resource planning and allocation and status
reporting. She has been involved with Project Tracking and Analysis and has
conducted daily project status meetings to make sure the Project is on
track and allocate the right resources by identifying any showstoppers and
risks during the meetings. She has also given Technical or Analytical
guidance to the team members and recommended ideas or solutions to critical
problems.
Ms. Dav also has several years of experience working in the programming
industry using various technology. She has proven expertise with database
technology especially with the Oracle product suite. Extensive experience
working in database programming with Oracle 7.x/8.x/8i/9i/10g Systems,
Developer 2000, SQL, PL/SQL, Oracle Forms, Oracle Reports and SQL*PLUS,
Enforcing Data Integrity using Integrity Constraints & Database Triggers,
Stored Procedures and some level of performance tuning and data
export/import. Her experience also includes working with Web Services,
Java, Pro*C, VB.NET, C and Visual Basic.
EXPERIENCE
TowerStrides Inc. /Veteran's Affairs 22nd Jan 2013 - Current
Sr. System Analyst/Program Manager - Vocational Rehabilitation and
Employment Quality Assurance Project (VRE QA)
. Involved with Stakeholder and Business user meetings, user presentations,
defining scope of the project and writing Proposals.
. Involved in Requirements Meetings and written Requirements Specification
Documents (RSD) which was approved by the business users and
stakeholders.
. Developed work flow process for the Case Review based on new Business
requirements.
. Worked with end users in preparing User acceptance test cases and System
Test cases.
. Developed the traceability matrix to ensure the Test cases, code, bugs
are all traced back to the Business requirements.
. Developed test data for the System and User Acceptance Testing
environments
. Coordinated the User Acceptance testing with the users
. Managed the work assignment, development and deployment of the
application in the Development, User Acceptance and Production
environments.
. Worked with VA's SIO process to ensure the delivery schedule for
deployment is met.
. The VREQA Web Application was delivered to satisfy 508 compliance as per
Veteran's Affairs policy standards.
. Involved in Analysis and Design as well as Design Documentation.
Converted the business requirements into technical user stories for
implementation.
. Defined and Managed Delivery of builds into Development, Integration,
System Test and UAT environments.
. Executed project by following the Veterans Affairs' ProPath and PMAS
processes.
. Created PM Plans, Cost and Budget Analysis Plans and Monitoring Controls
for the Project.
. Created a PMP Schedule and Releases in alignment with Veteran's Affairs
Hines Release Schedule.
. Performed task breakdown of the business requirements and created system
requirements for the Development team.
. Conducted weekly status meetings with CO and COTR and update on Project
Plans, resolve issues and other Stake holder and business user's
communications.
. Implemented the VRE QA Project using Agile and CMMI as well as PMI
Concepts. Created Product Backlog with Approval from Stakeholders and
business users for each Release and performed Release and Sprint Planning
using JIRA and Greenhopper for Daily Tracking to ensure that Project is
on schedule and assign additional resources if necessary. Dimensions Tool
was used for Configuration Management.
. Demonstrated Agile Show Cases to the business users and stake holders
after every Sprint of the Release leading to early acceptance of the
System by the users.
. Created User Acceptance Testing, User Acceptance Test Cases and System
Test Cases which were approved by the business users and stake holders.
Involved with Quality Assurance Testing and assisting junior team members
with System Testing and writing test plans as well as Functional and
Regression Testing of the application.
. Developed the traceability matrix to ensure the Test cases, code, bugs
are traced to the Business requirements.
. Conducted and Managed User Acceptance testing of the System for every
Release in the Development, Certification as well as Integration
environments.
. Coordinated the User Acceptance testing with the users on the Pre-
Production and Production environments.
. Managed the work assignment, development, Quality Assurance Testing and
deployment of the application in various environments
. Worked with VA's SIO process to ensure the delivery schedule for
deployment is met.
Technology and Tools used at TowerStrides: JIRA/Greenhopper for Agile
Sprints, Microsoft Power Point, Microsoft Share Point including Business
Intelligence Tools, Dropbox, Microsoft Visio, Oracle SQL*PLUS, Dimensions
for Configuration Management, NSD System for Release Paperwork, Rational
Rose, SQL Server, Tableau
Dell (transitioned through Apex Systems) 11th Jul 2011 - Nov 2012
Software Development Sr. Advisor
. Involved with evaluation of business users needs and defining new
Requirements, Requirements Specification Documents, defining scope of the
project, writing Project Management Plans, Design Documents, Requirements
Traceability matrix, Test cases, use cases, Requirements and Module
Design Testing, Regression Testing, User Guide Documentation.
. Engaged in Proof of Concepts (POC) for new Programs. Handled customer
business requirements independently. Developed high level functional and
technical design specifications into design.
. Coordinated in resolving highly complex software development issues
that arise in production environments. Driven the Software Development
Life Cycle (SDLC) concept and software development methodologies
framework for structuring, planning, and controlling the process of
developing an information system. Lead customer interaction on
technical issues and contributes on proposal writing.
. Build solution design for support and maintenance work for moderate to
complex service environment. Impact is on multiple areas, functions or
processes. Responsible for multiple applications. Technical ownership
of application from requirement analysis to implementation and direct
team. Thorough understanding of key business processes and ability to
communicate and translate those needs to technical teams.
. Ms. Dav worked for the EHI (Enterprise Holdings -Alamo, Enterprise
and National) Project at Dell for the ROPs team and was involved in
designing and developing the application using Oracle Forms, PL/SQL,
SQL, Pro*C, Oracle 10g for Odyssey software used for car rental
companies like Alamo, National and Enterprise.
. Involved in trouble shooting and problem solving skills to resolve
defects, incidents and problems. Advanced Problem solving skills to
assess design alternatives and perform tradeoffs to determine designs
or functionality that best meet customer needs. Expert in defining
processes and chalking out implementation strategy. Possesses advanced
knowledge programming patterns. Involved in system analysis, software
coding, maintenance and bug-fixes for the EHI Application. Performed
software development full life cycle functions.
. Excellent communication/interaction skills and ability to effectively
document issues, resolutions, and requirements. Ms. Dav was part of a
team responsible for supporting and enhancing business
systems/applications. This included providing application support,
analysis, and design related to applications running expansive
business systems/functions across the United States. This also involve
troubleshooting and documenting issues related to existing
applications, working with end users to analyze and implement
functionality / add-on request, and conducting application testing
prior to production release. Involved in Application Production
Support and Application Development (full Software Development Life
Cycle) & Documentation of User requirements, application issues and
related solutions, and testing documents.
Technology and Tools used at Dell: Oracle Forms, Reports and SQL*PLUS,
Oracle SQL Developer, TOAD, Dimensions, Microsoft Word & Excel, Remedy
Client Network Services Inc. (CNSI) - Census Bureau 12th Apr 2010 -
8th Jul 2011
Sr. Oracle Developer
Ms. Dav has been working for TMO at the U.S. Census Bureau since April of
2010 and has worked the following projects:
Audit Monitoring System (AMS) System - Ms. Dave was involved in Design,
Development and Documentation of the Audit Monitoring System (AMS). The AMS
system was created to meet the new security requirements that were put into
effect at the Census Bureau. To meet these security requirements, the
applications ROSCO, CARMN and DAD were coded to produce audit records that
should be reviewed in the AMS System for indications of inappropriate or
unusual events and activities. The information for events and activities
that have occurred in each system was collected, the source of those events
and activities and their respective outcomes. The Audit Monitoring System
has to be used by the Auditor to review these unusual events and activities
and take any security measures if required. Certain events and activities
were marked as Must Review (which the Auditor has to review) and some of
them were Auto-Notify (The Auditors were notified by email). The other
optional review events and activities are not compulsory to be reviewed by
the auditor. Other data entry and user profile screens are also part of the
AMS System. The system also generates related reports for the users. This
system had to satisfy all of the security controls set forth by the Census
IT Security Office relating to the Audit family of the National Institute
of Standards and Technology (NSIT) Security Controls. The database used for
this system was Oracle 10g and the system was developed using Oracle 10g
Developer Suite (10.1.2.02) involving Forms and Reports as well as Oracle
SQL Developer 2.1.1.64.45 and TOAD for Oracle 9.6.1. ReflectionX 14.0.7
was used to access UNIX code. PVCS Version Manager 8.3.0.00 was used to
check in the code. Oracle Forms, Reports, stored database procedures,
packages, and functions were used to code the system. The documentation
involved Design, Specifications and detailed Process Flow Diagrams using
Microsoft Visio for every main component and screens of the system.
Detailed Unit Testing documents were also created. User Demo documentation
and presentation was created to demo the system to the users.
Cost and Response Management Network (CARMN) System - Ms. Dav was involved
in maintenance, production support and new releases for the CARMN System.
She also worked on creating documentation for existing as well as new
functionality for CARMN. CARMN is a financial management system that
delivers real-time survey cost and progress reports enabling cost modeling,
cost reduction and response rate improvement for Managers of the Regional
and Headquarters Field Representatives. CARMN was developed to provide
timely reports to managers providing real-time information used to make
management decisions that impact responses and survey/project costs. CARMN
uses data from different existing systems like Field Representative
Earnings Data (FRED) to calculate Field costs using hours, miles and
reimbursable data from FRED (FRED is a DOS-based application for collecting
payroll and reimbursement data from the FRs), pay rate data from the
National Finance Center (NFC), case management information from the
Computer Assisted Personal Interview (CAPI) system and object class
information from the Commerce Administrative Management System (CAMS). The
FR's transmit their payroll information to the Human Resources Division
(HRD) on a daily basis. CARMN receives a daily FRED transmission from HRD
which enables the system to provide real-time reports.
Dangerous Address Database (DAD) System - Ms. Dav was involved in
maintenance, production support and new releases for the DAD System. DAD is
a Regional Office (RO) Database system designed by a team of RO and
Headquarters employees used to track, maintain and identify addresses where
Field Employees may encounter a potential personal safety risk. When an
address is identified as having a potential personal safety risk, the RO
Survey Supervisor submits the address to DAD through the Regional Office
Survey Control (ROSCO) system, along with the FR's and RO's notes. After
submission an automated email is sent via Lotus Notes to each RO DAD
Approving Official alerting the official of the dangerous address. The
approving official then enters instructions for the FR's on how to handle
the address and flags the address as Cease Interview or Interview with
Caution.
Technology and Tools used at Census: Oracle 10g Developer Suite (10.1.2.02)
involving Forms, Reports and SQL*PLUS, Oracle SQL Developer 2.1.1.64.45,
TOAD for Oracle 9.6.1, ReflectionX 14.0.7, PVCS Version Manager 8.3.0.00,
Microsoft Visio Professional 2007, Microsoft Word & Excel.
Dynamic Technology Systems (DTS) - Army 16th Jan 2008 - 9th Apr 2010
Principal Technical Resource
Ms. Dav worked on the following systems at DTS. This project was for the
Army.
Publishing Records and Tracking Application (PRTA) - Ms. Dav worked as a
Database Developer and Database Administrator for Dynamic Technology
Systems. PRTA is a web-based system which maintains metadata for the Army
publishing products. She was involved in the conversion of all the tables,
views, procedures, packages and triggers from SQL Server database to the
DB2 database. She was also involved with new development of functionality
involving packages, procedures and triggers for the system. Her work also
involved day to day administration, maintenance, performance tuning,
trouble shooting and backups of the DB2 database on a weekly basis. Tasks
also involved reloading of data provided in files by the client into the
database of a regular basis. Program units were also written to provide the
client with reports from the database which were sent to them on a weekly
or monthly basis depending on the requirement. Visual Basic and VB. NET was
also used for coding many packages. Many packages were also scheduled to
run automatically on a daily, weekly, monthly or quarterly basis.
Web Services for PRTA - Ms. Dav led the project for Web Services for PRTA.
The Web Services were written so that part of the PRTA system which was
code by Enterprise Management System, Inc. (EIM) could access data from the
database for PRTA. Calls were made to and from the database as Get and Set
to fetch and store data into our database at PRTA. The project was started
in Java but was then migrated to .NET due to a management decision to save
cost on new servers since we already had a .NET server being maintained.
Technology and Tools used at DTS: Visual Basic, VB.Net, Java, DB2, SQL
Server, TOAD and Microsoft Word, Excel and Visio.
Radha Madhav Society (Non-Profit Organization) 1st Jan 2007 - Current
Volunteer
Ms. Dav was involved in the development of their website using HTML,
Dreamweaver and Adobe Photoshop. She was also involved with regular
maintenance, updates and administration of the website -
http://www.radhamadhavsociety.org
She served as a Secretary of the organization in 2007-2009 when she was
responsible for holding meetings on a regular basis to conduct operations
of the non-profit organization. She was also involved in sending out emails
and greetings using Constant Contact.
She helps organize summer camps and retreats for the organization and also
serves as an active volunteer at these events as well as other tasks in
running the organization as and when needed.
Technology and Tools used at RMS: HTML, Dreamweaver, Adobe Photoshop,
Microsoft Word and Excel and Constant Contact.
Information Analysis, Inc. (InfoA) - Binder and Binder 5th Jul 2006 - 1st
Dec 2007
Sr. Oracle Developer
Ms. Dav worked on the following systems at Information Analysis. These
projects were for Binder and Binder, a Social Security Law Firm whose
headquarters are located in NY.
Veteran's System (VA System - Veteran's Social Security Benefits Software
for B&B)
Ms. Dav was involved in the Requirements gathering, Analysis, Design, Data
Modeling, Development and Documentation of the Veteran's System for use by
the SS law firm, Binder and Binder. She was the only developer involved in
coding the entire software as well as creating the database design and
model for the new software. Tools used were Oracle Forms and Reports for
the front-end application. PL/SQL to write packages, procedures, functions
and triggers and back end database involved Oracle 10g and TOAD.
Social Security System (SSA System - Social Security Benefits Software for
B&B)
Ms. Dav worked on another project for Binder and Binder - Social Security
System (SSA System). She was involved in management of this project and
timely delivery of software including Requirements gathering, code and
design reviews, analysis and delivery of enhancements on a daily basis.
This involved interaction with the client everyday. Her daily work also
involved maintenance of the software, trouble shooting, bug fixes,
monitoring and performance tuning. Involved interaction with the client
daily to fulfill the responsibility of installation on new code on the
client production servers as well as Quality Assurance Testing of the
product delivered. She also participated in design meetings for discussion
and decision of future enhancements and new projects. She was involved with
data analysis and improvement of the database and business processes on a
regular basis. She was also involved with documentation of new as well as
existing functionality of the product. She solely worked on new projects
that involved automation of the system like automatic email notification to
the client and lawyers when a checkbox in the software is checked by the
users.
Both the above applications were used to enter data and information
regarding potential clients and clients filing for Social Security benefits
through Binder and Binder using Oracle Forms 10g and Oracle 10g as backend.
The case workers of Binder and Binder were able to maintain a diary
(running work log) of their calls to clients using the software. The System
maintained all the SSA and VA Social Security Benefits Forms which were
developed using Oracle Forms and Reports. The System also maintained all
the letters that were used to send the clients which were developed using
Oracle Reports. Oracle Reports was used to print the report. The report
could be customized to print what the user required. The System was
designed to alert the users when some deadline was reached for filing a
claim. Data for various levels of Claim Filing as well as court proceedings
were saved in the system using Oracle Forms.
She also worked on Automatic Email Notification Project where the lawyers
were informed by automatic email when certain activities were performed and
their involvement was necessary for the case proceedings so that deadlines
were not missed out by the clients. This involved writing packages in
PL/SQL.
Technology and Tools used at InfoA: Oracle 10g, Oracle 10g Forms & Reports,
SQL, PL/SQL, Microsoft Word, Excel and Visio.
Goldstone Technologies - DCJS Project 1st Jan 2006 - 3rd Jul 2006
Sr. Data Analyst
Ms. Dav worked on the following project for Goldstone Technologies:
Department of Criminal Justice Services (DCJS) Project
Ms. Dav was involved in User Requirements gathering by interacting with
DCJS Management Personnel and staff members in Albany, NY to get a better
understanding of their systems and business processes. Involved with Data
Analysis of their various systems and worked on Logical Database Design for
large scale systems using RDBMS. She installed and created the database
using Oracle 10g, locally in Vienna for the DCJS System. She was involved
with New Releases for the DCJS System. She was also involved with
converting the code from Forte to PL/SQL. She also played a role of a
Configuration Manager and setup Subversion for Version Control on the
server as client SmartSVN and Subclipse. She also setup users on the LINUX
server.
She created Data Flow Diagrams and Process flow diagrams for various load
components like FTP Load, SQL Loader Load and various other processes that
required transformation. She prepared Business Requirements Documentation
including Business Rules, Workflow diagrams and Activity diagrams. MS Visio
was used to represent the system under development in a graphical form by
defining use case diagrams, activity diagrams and workflow diagrams.
Conducted review meetings with development, QA and data team to communicate
business requirements. Designed UML Models (Rational Rose, Visio) and
Relational data Models for applications. Worked closely with quality
assurance and development teams to clarify and understand the functionality
to resolve issues and provide feedback in terms of the test matrices and to
nail down the bugs. She participated in System Test reviews, development
design reviews and usability studies. She coordinated and prioritized
outstanding defects and enhancement/system request based on business
requirements, allowing sufficient time frame to ensure accuracy and
consider deadlines.
Ms. Dave provided strong direction to development team in understanding and
implementing requirements and participated in Code and Design Reviews for
the DCJS project for backend Data population and reporting system.
Participated in status meetings and walkthroughs
Technology and Tools used at Goldstone/DCJS: Oracle10g, SQL, PL/SQL, UNIX,
LINUX, TOAD, Erwin, Subversion (Configuration Management Tool), SmartSVN,
Subclipse, Eclipse and Jira (Bug Tracking Tool) & Microsoft Visio, Word and
Excel.
Marc Global Systems 1st Jun 1998 - 1st Jan 2006
Sr. Data Analyst
Ms. Dav worked for the product MARC which was part of BDM when she started
her career there, eventually taken up by TRW and then spun-off as an
independent company as Marc Global Systems. (Currently taken over by Red
Prairie). Marc Global Systems was awarded as the Best Global Supply Chain
Execution Solutions Company.
MARC
MARC Global is the supply chain executions solutions company for Warehouse
Management, Transportation Management and Inventory Distribution
Optimization. Ms. Dav played a variety of key roles during her career at
MARC which has been summarized below:
Requirements Gathering, Systems Design and Development - Marc Supply Chain
Management Software
Ms. Dave was involved in Requirements gathering, Design and Development as
well as enhancements and support of the MARC product. She worked with
various versions of Oracle RDBMS including 7.2.3, 8.x, 8i, 9i & 10g.
Languages involved SQL, PL/SQL including Database Triggers, Procedures and
Packages, Pro C & C Code, Visual Basic, Cobol Conversion and Java and Unix
Shell scripting (to some extent). Front-end screens were developed using
Developer 2000, Oracle Forms 9i, 6.0, 4.5 and 4.0 as well as Oracle Reports
6.0, 2.5 and 2.0. Various Operating Systems were supported for the clients
which included HP-UNIX, AIX, SUN SOLARIS, VAX-VMS, MS-DOS, Windows NT,
Windows 2000, Windows 98, Windows 95 and Windows 3.11. Worked with many
development tools like Oracle 9i Developer Suite including Forms Developer
9i, Reports Developer 9i, J Developer, Oracle 9i Designer, Oracle 9i
Software Configuration Manager, WINCVS, Eterm32, FTP Tools, WS-FTP Pro,
TOAD, Oracle 9i Application Server, Oracle Developer 6.0, SQL*LOADER, VI
EDITOR, Telnet, MS Office 2000, MS Word, MS Excel, MS Power Point and MS
Project. She was involved with various releases of MARC also involving with
various upgraded releases of the Oracle products. MARC 9.2.3 involved a
complete redesign of the database schema and application software to
accommodate warehousing requirements of two major clients (Nike and
Reebok). Significant changes to use interface were also implemented.
Development Administration and Configuration Management
Responsible for maintenance of several environments (development, testing,
production) for all supported MARC versions. Main new MARC Environments are
MARC 8.2, MARC 9.0, MARC 9.2.3, MARC 9.2.4, MARC 9.2.5, MARC 9.2.7, MARC
9.3, MARC 10, and MARC 10. 0. 0.1. Responsibilities include day- to-day
code migration to different MARC Environments and maintenance of these
different environments, ensuring that all the MARC Processes are up and
Running, installation of new code and fixes in all the MARC environments.
Software upgrades release management
Responsible for rollout of major and minor software upgrades. Sole
responsibility for sending patches to clients on a weekly basis and
providing subsequent product support.
Database Administration
Involved with database administration of all backend Oracle environments of
MARC that were used by all MARC environments MARC 8.2, MARC 9.0, MARC
9.2.3, MARC 9.2.4, MARC 9.2.5, MARC 9.2.7, MARC 9.3, MARC 10, MARC 10. 0.
0.1. Responsibility included maintenance of all the databases, make sure
the MARC processes are up, installation of new code, performance tuning,
monitoring, maintenance, troubleshooting, backup and recovery. Also
involved with Export and Import of data from one database to another,
creation, deletion and maintenance of new databases as well. Regulating
Security and granting access to new users.
Quality Assurance
Involved with Quality Assurance Testing of MARC Software. Worked to ensure
that all the MARC Software Quality Standards are met in addition to testing
of the New Functionality that was developed for MARC. Also made sure that
all the Audit Standards were met. Due to the nature of my responsibility on
this project, I had to come up to speed not only with the technical aspect
of the system, but also gather the complete business knowledge within a
very short time frame.
Documentation of MARC
Involved in Documentation of New and some Existing Functionality of MARC.
Also worked with Documentation for Audits.
Post Production Support and Maintenance
Involved in Post Production Support and Maintenance of the MARC Product.
Responsible for identifying issues and raising Development Support Request
(DSR's). Also responsible for analyzing and fixing a wide variety of issues
as Software bugs, data setup errors, functionality questions, customization
issues, installation issues etc. Often involved in performance tuning of
the database and software application. Issue resolution was a high pressure
and time bound activity due to direct client impact and existing SLAs
(Service Level Agreements).
Technology and Tools used at MARC: Oracle 10g, SQL, PL/SQL, Oracle 9i
Developer Suite including Forms and Reports 9i, Jdeveloper, Oracle
9iDesigner, Oracle 9i Configuration Manager, WINCVS, Eterm32, FTP Tools, WS-
FTP Pro, Telnet, TOAD, Oracle 9i Application Server, Oracle Developer 2000
(Forms and Reports 6i), SQL*LOADER, UNIX, AIX, SUN SOLARIS, WINDOWS NT and
lower versions, VI EDITOR, Development Support Request (DSR) System and
Firstwave (Production Support (PCR's) and Production Enhancement Request
(PR's) System).
EDUCATION
( M.S. (Computer Information Systems) (Strayer University, U.S.A Summer
1998)
(G.P.A: 3.95 Honors on the Dean's & President's Lists)
( M.S. Courses (Computer Science) (Bowie State, Bowie MD, U.S.A. Fall'95-
Fall'96)
(G.P.A: 3.5)
( N.I.I.T (National Institute of Information Technology, Bombay, India-
1994) (G.P.A: 4.0)
( Data Links (Introduction to Computer & Basic Programming, Bombay, India-
1994) (G.P.A: 4.0)
( G.N.Khalsa Computer Diploma (Bombay, India-1990-1992) (G.P.A: 3.75)
( B.Sc. Microbiology (G.N. Khalsa, Bombay University, India-1993) (G.P.A:
3.5)
( D.M.L.T (Diploma in Medical Laboratory Technology, Nirmala Niketan,
Bombay, India-1994) (G.P.A: 4.0)
( 1 Year L.L.B. (Law, Govt. Law College, Bombay University, India-1994)
(G.P.A: 3.5)
CERTIFICATIONS AND TRAINING
Special Training:
. Introduction to CMMI - Leading Edge Consultants, CMMI Institute, 2013
. Object-Oriented Analysis and Design, 1995
SECURITY CLEARANCE
Special Training:
. Public Trust
SKILLS
Languages SQL, PL/SQL, C, Pro*C, Java, VB.NET, Visual Basic, Cobol,
Fortran, Pascal, Assembly, HTML and some Unix Shell
scripting.
GUI Oracle 10g Developer Suite, Developer 2000, Forms 10g,
9i, 6.0/4.5,
Reports 10g, 6.0/2.5, SQL Developer
RDBMS/Servers ORACLE10g, ORACLE 9i, ORACLE8i, ORACLE 8.x, ORACLE 7.2.3,
FOXBASE, FOXPRO, IBM DB2, SQL SERVER
Operating HP-UNIX, LINUX, SUN SOLARIS, AIX, MS DOS, VAX-VMS, MS
Systems Windows 3.11, MS Windows 95, MS Windows 98, MS Windows
2000 and MS Windows NT.
Hardware IBM 80X86 PC Systems, SUN
Software Various Versions of RDBMS including 7.x/8.x/8i/9i/10g,
Oracle Forms
Development 10g, Oracle 9i Developer Suite including Forms Developer
Tools 9i, Reports Develop 9i, Jdeveloper 9i, Oracle9i Designer,
Oracle 9i Software Configuration Manager, Oracle 9i
Application Server, Oracle Developer 6.0, WINCVS,
Subversion, Eterm32, WS_FTP Pro, TOAD, FTP Tools,
SQL*LOADER, VI EDITOR, Telnet, MS Office, MS Word, MS
Excel, MS Access, MS PowerPoint, MS Project, Lotus 1-2-3,
Word Processing, Spreadsheets, Word Perfect 5.1, 6.0,
LAN.
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