Engineer Quality Assurance
Resume:
RICHARD E. BEDI
*** **** ******** ******, ***. **1
Littleton/Highlands Ranch, CO 80129-6635
e-mail: *******.****@*******.***
Roles and Responsibilities
. Software Quality Assurance Test Lead: Supervise a team of 3 to 6 QA
Engineers on average and schedule testing timelines, assign roles and
responsibilities, and review test documentation and execution results
and defects, applying guidelines and milestones to track test
completion.
. Senior Software Quality Assurance Engineer: Review functional
specifications and requirements to design, develop and execute, as
applicable, test plans, test cases/scripts, test reports/metrics,
defect tracking and data analysis.
. Business and Data Analyst: Gather and review functional specifications
and requirements to design and develop test documentation, apply
business rules and data analysis.
Systems, Applications and Tools
Mainframe:
IBM S/390/MVS; AS/400 iSeries; Digital (DEC) Vax/VMS; Tandem.
Mid-Range (UNIX):
. HPUX; IBM AIX; Sun Solaris; Linux.
Windows/PC (Client-Server):
. Microsoft Windows95/98/ME/2000/XP/NT4.0/Vista/7; IBM OS/2 Warp.
Database:
. DB2; Oracle 10g; Informix; Microsoft SQL Server & Analyzer-2005/2008;
Toad for Oracle.
Automated Software Test Tools:
. HP-Mercury Interactive's LoadRunner, WinRunner, and QuickTest
Professional (QTP); Borland-Segue's Silktest; Rational's Robot.
Support Tools/Applications:
. FileAid, SPUFI/SQL for DB2, TSO/IPF, JCL; Borland Caliber/Silk
Central/StarTeam/StarPoint; HP-Mercury Interactive's Quality Center and
Test Director; Merant PVCS Dimensions and Tracker; Microsoft Enterprise
Manager and Project Server; Seapine Test Track Pro; IBM-Rational
ClearCase DDTS and Clear Quest; Net Result's Problem Tracker; BEA
WebLogic; Microsoft Sharepoint; Rally Software Enterprise Edition for
Agile Project Management.
Programming and Scripting Languages/Tools:
. Microsoft Visual Basic.NET; IBM-COBOL; MS- & PC-DOS Batch files;
VBScript (QTP); Unix Shell scripting with Korn, C-shell, Bourne shell
(BASH); HTML/XML.
Experience
November 2011 to Present, Software Test Engineer. Innovar Group,
Inc./Mercury Payment Systems, Inc., Denver, Colorado.
. Functional, smoke, end-to-end, and regression testing on Customer
Relationship Management (CRM) and External Portal web application,
developed in Visual Studio 2010 .NET environment.
. SQL Server 2008 Management System (SQL queries, data analysis).
. HP-Mercury's Quality Center for tracking automation and load test
results from Quick Test Professional (QTP) and Load Runner test
scripts.
. MS Sharepoint for all project- and QA-related documentation.
. Rally Enterprise for Agile (2012) for sprints, user stories, tasks,
defects and iteration burndown.
September 2010 to October 2011, Senior Software QA and Data Analyst. TEK
Systems, Inc./DaVita, Inc., Lakewood, Colorado.
. Functional, smoke/build verification, end-to-end, and regression
testing on Falcon Dialysis Electronic Health Records and
Lifeline/Laboratory applications, developed in Flex/Cold Fusion.
. Oracle 10g, SQL Developer (SQL queries, data analysis).
. HP-Mercury's Quality Center for test plans, test cases and defects.
. Borland StarPoint for all project- and QA-related documentation.
. Borland StarTeam for defect tracking (CRs), synchronized with defect
tracker in Quality Center.
October 2009 to August 2010, Software QA and Data System Analyst and Test
Lead. ConsultNet, LLC/McKesson Provider Technologies, Westminster,
Colorado.
. Functional, smoke, end-to-end, and regression testing on Horizon
Clinicals and Carelink applications.
. Oracle 10g, SQL Developer (SQL queries, data analysis).
. HP Linux (backend testing, vi editor, HL7 message files processing).
. HP-Mercury's Quality Center for test plans and test cases.
. Quick Test Professional (automated test scripts/VBscript).
. Rally for Agile Project Management.
. MS Sharepoint for all project- and QA-related documentation.
. Borland StarTeam for defect tracking (CRs).
August 2008 to September 2009, Senior Software QA/BA/Data Analyst. Leapfrog
Systems, Inc./Nordstrom Bank and Credit, Centennial, Colorado.
. Functional, smoke, end-to-end, regression and UAT testing on conversion
project from TSys to First Data credit and billing system, focusing on
Risk & Fraud, Credit Scoring and New Accounts, including the Kairos
Loan Origination System and User Interface.
. Oracle 9i and Toad for Oracle (SQL, data analysis).
. HP-Mercury's Quality Center for test plans, test cases, and defect
tracking.
. Quick Test Professional (automated test scripts/VBscript).
. MS Sharepoint for all project-related, business requirements and QA
documentation.
. MS Project for tracking project timelines, milestones and resource
allocation.
September 2007 to July 2008, Senior Test Lead. Comsys IT Services (now
Experis)/Dex - RH Donnelley Publishing, Centennial, Colorado.
. Functional, UAT and regression testing on Dex's Exception Management
System; Billing, Credit and Collections, and related financial
applications.
. Oracle 9i and Toad for Oracle (SQL, data analysis).
. HP-Mercury's Quality Center for test plans, test cases, and defect
tracking.
. Quick Test Pro (automated test scripts/VBscript).
. BEA's WebLogic for web application deployments (.war, .ear and .jar
files, web services and GUI portlets).
. RH Donnelley community web portal for functional specifications,
schedules and related test documentation (similar to MS Sharepoint).
April 2006 to August 2007, Senior QA/BA/Data Analysis Engineer. Spherion
Consulting/TSYS iSolutions (formerly Procard), Lakewood, Colorado.
. Functional and regression testing on Procard's Transplus Enterprise
credit card data/ETL system, with feeds to other Procard services such
as Centre Suite and PVS Net.
. Microsoft's SQL Server 2000/2005 Enterprise Manager and Query Analyzer.
. Rational Clear Quest (for bugs and tracking) and Test Manager for test
plans, cases and scripts.
. Microsoft's Sharepoint for Project and QA documentation management,
including data mapping, layout and functional specifications.
April 2005 to March 2006, QA/Data Analyst/Test Lead. SoftSolResources,
Inc./BEA Business Systems, Denver Tech Center, Colorado.
. Created QA plans and Test Cases from Business Requirements and
Solutions Architecture Specifications for the Sales Force Automation
web application using Siebel 7.7.
. Developed and executed manual and automated test scripts (Mercury
Interactive's Quality Center, Quick Test Pro, and LoadRunner; Segue's
Silktest) for functional, regression, and load/performance testing.
. IBM-Rational's Clear Case DDTS for defect tracking.
August 2003 to March 2005, Senior QA Tester. Iowa Foundation for Medical
Care/Encompass, West Des Moines, Iowa.
. QA Technical Lead responsible for creating QA Plans and Test Cases from
Design and Requirement Specifications for various medical data
warehouse projects, such as Doctor's Office Quality-Information
Technology (DOQ-IT) and Qnet.
. Delegate and supervise test lab personnel in the execution of test
scripts, manual and automated (using Mercury's Load Runner and
QuickTest Pro), test results, metrics, and defect resolution.
. Familiarity with HL-7, ICD-9, and other Electronic Health Records (EHR)
codes.
September 2001 to July 2003, Senior QA Engineer. Robert Half International
Consulting Services/Sievers-Ionics Corporation, Boulder, Colorado.
. Performed software testing for client on the Water Purity Sensor
System.
. Developed test plans and cases, and conducted tests following medical
and FDA guidelines, including 21 CFR, Part 11 and 820.
. Responsible for creating and maintaining test environments, test data,
progress reports, and project plans for QA activities.
December 1998 to August 2001, Lead QA Engineer. TAC Worldwide Contract
Services/IBM, Boulder, Colorado.
. Performed software testing for client on the Clinical Information
System for Kaiser-Permanente HMO.
. Developed test scripts and conducted testing.
. Responsible for creating and maintaining test environments, test data,
progress reports, and project plans for QA activities.
April 1995 to December 1998, Senior QA and Test Engineer with Compuware
Corporation, for the following clients:
. MCI WorldCom, Colorado Springs, Colorado. Analysis of mainframe (IBM
System 390) code conversion for Year 2000 (Y2K) compatibility for MCI's
Strategic Marketing System. Development and application of Y2K-related
project plans, Test Plans, detailed date analysis, and Test Cases.
. First Data Corporation, Denver, Colorado. Testing PC- and mainframe-
based Electronic Federal Tax Payment System, and the Teller Connector
system for the generation and tracking of Federal Home Loan Banks'
official checks and money orders, in a client/server to host
environment.
. DBIntellect, Inc., a division of Electronic Data Systems (EDS)/General
Motors Corporation, Denver, Colorado. Testing PC-based database tools
used for direct marketing and research customers.
June 1991 to March 1995, System Quality Assurance Engineer, EG&G Rocky
Flats, Inc., Golden, Colorado.
. Developed and implemented Quality Assurance requirements covering a
variety of computer-controlled systems utilized at the Department of
Energy's Rocky Flats Plant/Environmental Technology Site.
. Worked on various onsite projects that used the software life cycle
(SLC) methodology (ISO-9001 based), and instructed project personnel in
applying these.
February 1981 to May 1991, Senior Test Operations Engineer, Martin Marietta
Astronautics (now Lockheed Martin Corporation), Denver, Colorado.
. Designed, developed and executed software and system Test Plans based
on customer (NASA, U.S. Air Force) requirements and design
specifications.
. Supervised test team members, performed manpower planning and
performance reviews.
Education
Bachelor of Technology degree in Electro-Mechanical Computer Technology,
1981
. New York Institute of Technology, Old Westbury, New York. Minored in
Computer Science.
Military Service
United States Army, Specialist 4th Class, May 1974 to April 1977
. Precise power generator systems technician; honorable discharge,
meritorious service award.
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