Manager Customer Service

Adam Neuman

Ferrous Manager

Saginaw, MI

************@*****.*** - 920-***-****

WORK EXPERIENCE

Ferrous Manager

Rifkin Scrap Iron - Saginaw, MI - November 2013 to February 2014

Ferrous operations and yard management with some oversight and teambuilding with the nonferrous

department

• Working with our existing operations specialist and yard supervisor to meet our expectations

• Coordination with maintenance staff and ferrous and nonferrous supervisors, i.e. scheduling repairs and

preventative maintenance

• Working with our account representative and daily/retail ferrous purchasing

• Develop a relationship with our trucking contractor and work on overseeing dispatch

• Full assumption of software for purchasing, inventory, and reporting

• Flexibility to fill in at other facilities as needed for short staffing, problem resolution, and customer service

and business

development.

General Manager

The Metro Group Blackfoot - Osgood, ID - August 2013 to October 2013

Manage two former family run scrap yards and incorporate them into the company structure

o Develop daily, weekly production and maintenance schedules to support the buy/sell requirements, maintain

quality and on-time delivery standards.

o Monitor inventory turns, forecast overage/underage positions and communicate with buyers and sellers

o Implement and maintain preventive maintenance program at the yard.

o Act as "Lean" manager promoting teamwork, good housekeeping and waste control.

o Ensure compliance with environmental, health and safety regulations.

o Work with controller to implement fiduciary controls and manage all plant assets.

o Complete first report for accidents, incidents, and worker's compensation claims

Account Executive

Alter Metal Recycling - Green Bay, WI - December 2002 to July 2013

Create bids for new/existing industrial accounts: United Milwaukee Scrap, Outagamie Co MRF, NEW

Industries, Miller/ITW, Ariens Mfg, Canadian National(On/Off Site Demo of Railcars), PSL North America

o Coordinate dispatching of trucks to meet customer needs

o Coordinate production based on orders, customer specific packages & incoming volume (Inventory

Management)

o Monitor gross margin reports and ensure pricing and purchases allows for attainment of budgeted goals

o Grade and price incoming material accordingly

o Ability to operate a plat form (4x4) and truck scale

• UBC flattener/blowers: Maintain machines, track volumes, and track machines (location/company)

• Samuel's Green Bay ISO 9001:2000 System: created, implemented (internal and external audits),

recertification, and set up Madison & Janesville, WI ISO 9001:2000 systems.

• Industrial accounts: track monthly volumes, create prices and letters every month, visit customers as needed,

advice customers of current markets and trends, go to events (CARS/AROW/ISRI/ISA/Chamber Events)

• Aluminum Can Position: track volumes, sales to cover incoming/ready to ship material.

• NF Position: compare inventory/incoming material to orders, take orders accordingly.

• Scale Pricing: created 9 tier system pricing structure for the Green Bay, WI yard.

o Also used at other Alter locations

Vice President of WI Chapter

Alter Metal Recycling - September 2010 to March 2012

in charge of golf outing and learning the Chapter President position, board member for 5 years, assisted in

getting speakers for meetings

63B-Light wheel mechanic

United States Army Reserve - Green Bay, WI - May 1999 to May 2008

Green Bay, WI

Supply Sargent May 1999-May 2008

• 3 MOSs (military operations specialty): 63B-Light wheel mechanic, 63 G-Electrical system repairs, 92A-

Automated logistics supply.

• Completed PLDC (primary leadership development course) in 2003.

• Directly responsible for the discipline, training, morale and quality of life of twelve soldiers while on tour in Iraq.

EDUCATION

Masters in Business Administration

Capella University - Minneapolis, MN

2006

Bachelor of Science in Marketing and Business Administration

Viterbo University

1999

ADDITIONAL INFORMATION

QUALIFICATIONS/ACHIEVEMENTS

Twelve years experience in the procurement of scrap metal and operations of scrap yards.

Computer Skills: Microsoft Word, Excel, Access, and PowerPoint; Outlook, SAI, Shared Logic

Create bids for new and existing industrial accounts and dealers

Created and implemented Samuel's Green Bay, Madison & Janesville, WI plants ISO 9001:2000 Systems

Track and maintain industrial accounts and dealer volumes along with profit/loss

Vice President of the Wisconsin Chapter of ISRI from 2010 to 2012 (Board member for 7 years)

Nine years experience in the United States Army Reserve with one tour in Baghdad, Iraq

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