Customer Service Manager

Michael Moody

** ****** **. ***. #** ● New York, NY 10037 ● 973-***-****

***************@*****.***

WORK EXPERIENCE

*/**-******* ********** ** America New York, NY

Maintenance Intern

• Maintain the cleanliness and overall function of residential building

• Sweep, mop, change waste buckets, buff, dust, and vacuum all restrooms and common areas

• Assist manager with special projects

• Repair as needed

12/2013-2/14 The Doe Fund, Inc. Brooklyn, NY

Community Improvement Project Member/Sanitation Worker

• Swept footpaths and gutters; clean street furniture and empty litter bins

• Groomed plants, trees, and shrubbery

• Assisted pedestrians in locating addresses and finding lost items

• Cleaned streets with a bucket and broom, stacking trash for sanitation pick-up and lining empty cans with

bags

8/2010-12/2013 Transitional Housing Services Center Delmont, NJ

Porter

• Cleaned common areas including lobbies, hallways, laundry rooms, living quarters

• Maintained cleanliness of elevators and stairwells

• Removed trash from the dumpster areas

• Picked up refuse and litter on the grounds

• Painted classrooms and recreation areas

• Performed other duties that may arise as directed by the maintenance manager or property manager

10/2009-4/2010 Fossil Farms Oakland, NJ

Delivery Driver

• Examined shipment contents and compared with records such as manifests, invoices or orders to verify

accuracy

• Picked, packed, labeled, and sealed orders for all natural meat and farm raised game distributor

• Delivered or routed materials to departments using hand truck, conveyor, or sorting bins

1/2006-6/2009 Phillip Jeffries LTD. Fairfield, NJ

Order Selector

• Picked, packed, shipped, received, and consolidated for high-end wallpaper company

• Shipped and labeled orders via UPS, Fed Ex, and Acc Pac computer programs

• Computed amounts, such as space available, shipping, storage, or demurrage charges, using computer or

price list

EDUCATION

2001 Katerine Gibbs College Montclair, NJ

Graphic Design

SKILLS

• Years of experience working in warehouse environment

• Fast learner with good organizational and communication skills

• Strong customer service skills: diplomatic and patient

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