Customer Service Sales

Bob Haber

Recreation and Camp Professional

*** **** ******* - *******, ** 71222

318-***-**** - 318-***-**** Cell

Email: ***.*****@*****.***

Profile

Expertise in fund raising, hospitality, customer service, planning projects, event planning, program development and

implementation, program administration, budgets, scheduling, creation of promotional materials, activities, and can

schedule several months in advance. Experience in recruiting, hiring, firing, training, motivating and, maintaining

staff, and volunteers; with the ability to ev aluate, coach, counsel and mentor.

Major strengths in administration, marketing, branding, public relations, problem solving, and outstanding

communication and; persuasion skills, both written and verbal; with the ability to identify, direct, manage and

supervise camp, and recreation programs, operations, systems and processes; able to communicate effectively

and positively with customers, colleagues, and staff. Am proficient in creating and writing radio, TV, newspaper

releases, social media, web design; computer savvy, and knowledgeable in Microsoft Office Suite products.

Over 20 years expertise in Recreation and Camp Administration

Passion for excellence and a dedication

Blended demonstrated success in public, non -profit, and private sectors

An innovator who consistently achieves outcomes

Realizes continuous income growth results

Employment History

Owner & President

Camp and Recreation Consulting - Bernice, LA - 2011 to Present

A Professional Consultant, educating several hundred camp, park and recreation professionals in the private and

non-profit sectors seeking accreditation. Main emphasis in the administration of key aspects of their operation;

particularly those related to administration, personnel, finances, facilities, program development and quality,

health and safety of campers, staff and, risk management.

Created and established guidelines to Camp, Recreation Professionals for implementing programs,

policies, procedures, and practices.

Designed and implemented plans to meet over 300 industry-accepted, American Camp Association

Standards and Accreditation, and government-recognized standards.

Interpreted and explained policies, rules, regulations, and laws to organizations, owners, directors and

key staff members.

Inspected buildings, grounds and equipment to ensure that proper safety, security, maintenance

procedures and standards were being met.

Volunteer of Interpretive Programs and President / Event Director, Claiborne Dutch Oven Cookers

Lake Claiborne State Park, Homer, LA - 2013 to Present

Effectively designed, developed, planned, scheduled, directed, conducted, implemented, managed, evaluated,

f und-raised, and executed new events and programs from the ground up without a start-up budget f or public

recreation programs, in a professional manner without supervision.

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Resume for Bob Haber

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Recruited, developed, managed, supervised, trained and, assigned a Volunteer Staff of 25 to assist with

planning, implementation and execution efforts; sought out and procured guest celebrities to volunteer

making special appearances to lead demonstrations and teach clinics.

Cultivated corporate and business contacts optimizing sponsors and partnership contributions.

Coordinated and secured v enues and campsites f or events and activities.

Developed and effectively managed a fund raising campaign program budget, raising over $50,000 from

over 75 business sponsorships and corporate partnerships in less than two months to cover expenses,

products, prizes, services, and volunteer man hours f or a new all-day event, which was flawless, and had

over 300 kids, adults and volunteers participating.

Responsible for developing marketing materials, flyers, branding, public relations, authored Information

and, Rules booklets, and disseminated information concerning programs and events by, creatively writing

pre and post event emails, social media, and distributing radio, TV, newspaper, and content through the

use of PSAs and in-kind advertising to over 30 media outlets; and made appearances on several radio

and TV outlets in efforts of promoting events.

Founder, President and CEO

Non-Custodial Parent Resource Center (NCPRC) - Monroe, LA - 1996 to 2010

Assisted over 1,000 Non -Custodial Parents, grandparents, families, friends, and allies maintain contact with

t heir children and grandchildren, due to divorce and separation. Also, was instrumental i n helping to creat e t he

State of Louisiana l aws on Joint and Shared Custody.

Prepared bylaws which were approved by elected officers, and ensured that they were

enforced. Executed daily operations of the Resource Center, a Non - Profit 501(c)3

organization.

Directed and coordinated activities of businesses and departments concerned with production, pricing,

sales, and distribution of products.

Interpreted and explained policies, rules, regulations and laws to organizations, government entities,

corporate officials and individuals.

Negotiated, contracts and agreements with suppliers, distributors, federal and state agencies, and other

organizational entities.

Delivered speeches, wrote articles, and presented information at meetings and conventions in order to

promote services, exchange ideas, and accomplish objectives.

Supervised volunteer staff of 20, scheduled work hours, resolved conflicts and determined assignments.

Spearheaded equal rights lobbying efforts for non-custodial parents and allies.

Created and implemented fund raising programs.

Directed and coordinated the organization's $750,000 budget, and activities in order to fund operations,

maximize investments, and increase efficiency.

Presided over and served on the Boards of Directors, management committees, and other governing bodies.

Education

Bachelor of Science in Recreation and Camp Administration

George Williams College of Aurora University - W illiams Bay, WI 1978 to 1982

Affiliations

Member and Past Standards and Accreditation Committee

1982 to Present

American Camp Association

References - available upon request

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