Customer Service Manager

RESUME'

Pernell Bump

*** ************ **** #***

Nashville Tn. 37217

515-***-****

******@*****.***

** ***** ********** ** **** body industry.

Paint prep 2 yrs.

Painter 5 yrs.

Body Tech. 3 yrs.

Asst. Mgr. 7 yrs.

Manager 18 yrs.

Specializing in damage analysis, blueprinting, application of 5 "S", lean practices, production management, cycle time performance, D.R.P. administration.

Certified in CCC, A.D.P. Audatex, Mitchell estimating programs. Multiple business management systems. Estimatics and methodology proficiency. Financial analysis. Employee recruiting and development. Process flow. Customer service. C.S.I. excellence. Marketing.

Dealership, Multi-shop, and Independent operators.

12 years with Abra Autobody, 4 years with Autobody America and Service King.

Positive, outgoing, dependable, loyal, honest, trustworthy, stable and fast paced. Able to handle variety of problem solving, common sense and multi-tasking.

Well oriented in getting results and performance. Technically and financially capable.

Willing to relocate. Immediately available.

Contact this candidate