Engineer Software
Resume:
Fabrizio Mainardi di Pescia
CONTACT INFORMATION
Address: Via Griziotti 7 - Pavia 27100, Italy
Mobile: +393*********
E-Mail: ********.********@******.***
Linkedin: it.linkedin.com/in/fabriziomainardidipescia
PERSONAL INFORMATION
Date of Birth: 7 January 1985
Place of Birth: Milan
Nationality: Italian
Gender: Male
OBJECTIVE
I would like a job in which my experience and skills could be a great contribution to the company, in order
to grow together towards new horizons and receive gratification in return for my efforts.
EMPLOYMENT HISTORY
Senior System Engineer 2013 – Present
Saipem S.p.A. - San Donato Milanese, Italy (Consultant for Omega Sistemi Informativi S.rl.)
Same responsibilities as previous job, maintaining hands-on role, plus the following major
responsibilities:
! Responsible for design and overall implementation of new business solutions, creating also
appropriate documentation for deployment, configuration, and related processes.
! Responsible for handling escalations and their assignment to the proper team.
! Work with global teams for key technological streams.
! Partake in the design and implementations of strategic technologies in relation with the global
team to ensure the development of robust, reliable, and globally consistent platforms.
System Engineer 2009 – 2013
Saipem S.p.A. - San Donato Milanese, Italy (Consultant for Omega Sistemi Informativi S.rl.)
Responsible for the design, development, implementation, maintenance, troubleshooting and support of
!
new and existing systems, upgrades and modifications, including planning, testing, coordinating,
monitoring and scheduling of projects and services.
Responsible for managing and maintaining the Citrix XenApp and XenDesktop environment for all
!
offices (distributing more than 1000 business applications), including Citrix XenApp/XenDesktop
servers, Provisioning servers, Storefront/Web Interface, XenClient, and Netscaler/BranchRepeater
installed in remote locations where bandwidth needs to be optimized to use heavier applications via
Citrix and supplied from other locations in the world, also deploying applications on computers and
devices (iOS, Android).
Responsible for implementing, managing, troubleshooting and performance tuning of physical and
!
virtual servers including VMware, XenServer, HyperV or KVM for maximum performance and stability.
Responsible for implementing, managing, troubleshooting and performance tuning of all the
!
engineering software by Intergraph, like Smartplant (3D, Marine, Instrumentation, Electrical, P&ID,
Materials, Isometrics, Spoolgen, Review, Fondation) and PDS.
Deep knowledge of Microsoft Core Architectures, Operating Systems and Technologies: Windows
!
Active Directory, Group Policy, Windows Server 2003, 2008, 2008R2, Windows XP, Windows 7,
Windows 8.
Hands on experience with Oracle and MSSQL database: installing and maintenance.
!
Familiar with web development languages and web server like MS IIS and Apache
!
Scripting knowledge: WMI, Powershell, VBScript, and AutoIT.
!
Responsible for all backup and data recovery operations for all engineering software.
!
Network monitoring and security with Nagios.
!
Working knowledge of security concepts and its practices.
!
Provide production support and 24x7 support.
!
Technical Support Engineer (Help Desk) 2005 – 2009
Saipem S.p.A. - San Giuliano Milanese, Italy (Consultant for ForITS Consulting)
Provide telephone, remote and email support to internal company computer users.
!
Provide first call resolution to computer hardware and software problems through troubleshooting
!
techniques.
Escalate incidents to the proper dept. that are outside the scope of the Primary tier customer support
!
center.
Enter incidents in Remedy and Peregrine system.
!
Assist internal computer users with questions about any supported software and computing platforms.
!
Configure user PC's to access server based business applications.
!
Administer and resolve issues with commercial off the shelf applications.
!
Check version levels and available updates for Operating System and virus protection software.
!
Responsible for the creation of Service Desk documentation.
!
Check the customer support center voice-mail and Open Incident Queue.
!
Install new machines for new employers, including operating system and all needed software.
!
Provide end-users with training and instructions on the use of PC’s and related equipment.
!
Answer the Help Desk phones.
!
Part-Time Network Support Engineer during weekends 2008 – 2008
Sky Italia - Milano, Italy (Consultant for ForITS Consulting)
Responsible for keeping all production systems online with minimal disruption in service on 24x2
!
weekends support.
Part-Time Help Desk Support during school holidays 2002 – 2005
Snamprogetti S.p.A. - San Donato Milanese, Italy (Consultant for ForITS Consulting)
Snam Rete Gas S.p.A. - San Donato Milanese, Italy (Consultant for ForITS Consulting)
Agip S.p.A. - San Donato Milanese, Italy (Consultant for ForITS Consulting)
EDUCATION HISTORY
Citrix Certified Administrator for Citrix XenDesktop 5 (CCA) 2012
XenDesktop implementation, including Provisioning Services, XenServer,
XenApp and the Desktop Delivery Controller
Microsoft Certified Technology Specialist (MCTS) 2011
Windows Server 2008 Network Infrastructure, Configuring
Technical English certification 2005
IPSIA L.Cremona – Pavia, Italy
Technician in Industries of Electronic and Telecommunications 2005
IPSIA L.Cremona – Pavia, Italy
Operator in Electronic and Telecommunications 2003
IPSIA L.Cremona – Pavia, Italy
PERSONAL SKILLS
Fluent in English read, written, spoken.
•
Strong ability to handle complex tasks and development project plants.
•
Acquired various skills of operational and implementation strategies.
•
Possess excellent leadership and communication skills.
•
Possess excellent project management and analytical skills.
•
Ability to work independently with vendors, customers and technical staff.
•
PERSONAL NOTES
Lover of travel, I have already been in the United States (especially Florida, New York, California,
Arizona, Nevada, Utah), Morocco, Tunisia, Egypt, France, Spain, Holland, Czech Republic, Japan and for
work in Canada and United Arab Emirates.
My hobbies are technology, sports (like extreme sport and bodybuilding) and reading.
I believe that my ability to adapt and to think out of the box are my greatest strength, thanks to which in
recent years have been appreciated and I have made a career.
References Available Upon Request
Contact this candidate