Customer Service Sales
Resume:
[pic]Rodney D. Melton
Education
Rocky Mount Senior High High School
Graduate
Edgecombe Community College Busines
Carrboro, NC 27510
Objective
Customer Service Specialist with local company bringing 15+ years'
experience in public services
Skills
Great vocal skills with telephone experience
Excellent people skills, positive attitude, and experience with conflict
resolution
Proficient with computers, copiers, faxes, etc.
Experienced with cash register and point of sale processes
s Administration Courses
Experience
Customer Service Associate March 2013 -
present
Dick's Sporting Goods at New Hope Commons in Durham, NC
-Greet customers as they enter store and direct them to various departments
-Sharing knowledge of product inventory with shoppers
-Answer phone calls using head set
Customer Service Associate June 2012 -
June 2013
Macy's at Streets of South Point in Durham, NC
-Provide customer services to shoppers
-Operate cash register to complete sales transactions
-Promote in store sale events providing information to public
-Stock merchandise and display products according to specifications
Laundry Technician May 2012 -
July 2012
Carolina Meadows in Chapel Hill, NC
-Work with team collecting work and completing task under strict deadlines
-Operate commercial washers and dryers to launder linens
-Press fabrics with industrial press rollers according to instructions
-Fold and place fresh laundry in proper locations
-Maintain friendly demeanor to both coworkers and residents
Substitute Teacher Sept 2005 -
Jan 2012
Nash/Rocky Mount Public Schools in Nashville, NC
-Provided students with academic assignments during teacher absences
-Greeted both staff and children using customer service skills
Previous Experiences:
Directory Assistance Operator Sprint Telephone Company 9
years
Customer Service Associate Montgomery Ward 1 year
Sales Associate Sears 2 years
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