Supply Chain Customer Service

William Barges

Duxbury, MA *****

********@*****.***; 508-***-**** (Mobile Phone)

Summary Statement

Motivated Industrial Engineer with a solid and diverse background in

Operations, Human Factors, and Software Design as well as extensive

experience in a variety of both group and solo projects looking for work in

Western MA/Northern CT/ Southern NH

Education

University of Massachusetts Amherst

Master of Science in Industrial Engineering and Operations Research - Dec.

2013 (GPA of 3.6)

Relevant Coursework: Logistics; Human Factors Engineering; Production,

Planning, and Control; Human Factors Design Engineering; Linear

Programming; Economic Decision Making II; Stochastic Processes; Network

Optimization; Supply Chain Management; Stochastic Modeling.

Worcester Polytechnic Institute

Bachelor of Science in Interactive Media and Game Development - May 2010

(GPA of 3.4)

Relevant Coursework: Object Oriented Programming; College-Level C++;

Software Engineering; Human-Computer Interaction; Foundations of Computer

Science.

Academic Projects

Evaluation of an Integrated Hazard-Based Training Program for Novice

Drivers

Recruited participants and ran a study evaluating the effectiveness of a

driving-based training program. Ran a total of 36 subjects in training and

evaluated performance in the Human Performance Lab's STI Driving Simulator

with a MobileEye Eyetracker. Also responsible for data analysis and final

report write-up.

Interactive Qualifying Project: Stock Market Simulation

Simulated stock trades and worked with small team to organize and write up

a report about the experience. Responsibilities included Analysis of

Results, Forecasting of Future Market Activity, Leading Team, Write-Up of

Final Paper, and Research of Stock Market and Market History.

Supply Chain Simulation

Worked with a group to participate in a Supply Chain "game," in which we

were tasked with running the supply chain and operations of an invented

company. Duties included inventory management, production planning, demand

forecasting, general analysis, write-up of final report, and presentation

of results and findings.

Work Experience

Labor/Management Workplace Education Program - Amherst, MA (09/12-05/13)

Tutor - Tutored for a few hours a week to teach/help teach Microsoft Office

(Particularly Word and Excel) to adult workers at UMASS Amherst.

Hub Technical Services - Various, MA (05/12-07/12 & 8/13)

Computer Technician - Assisted with the rollout of Massachusetts Trial

Court computer in various courts over a two month period. Responsibilities

included data migration, domain joining, hardware and software set-up of

new computers, and assisting employees with various computer issues.

Pearson Education - Boston, MA (06/10-08/10)

Mail Clerk - Delivered mail and packages around building, processed

outgoing mail and outgoing FedEx packages, responsible for locking up

workplace at end of every shift.

WPI Mailroom - Worcester, MA (09/06-05/10)

Mail Clerk - Utilized more efficient methods of sorting and distributing

incoming and outgoing mail to students and faculty, delivered mail/packages

around campus, processed outgoing/incoming UPS shipments, responsible for

customer service and other mail-based transactions with students/faculty.

JM Barges Corporation - Various, MA (Summers of 2006, 2008, 2009, and 2011)

Assistant - Assisted Contractor and Electrician in construction work.

Duties included installation of PVC pipelines, home remodeling,

landscaping, carpentry, various electrical work.

Relevant Skills/Honors

Skills

Communication, Computers, Microsoft Excel, Microsoft Word, Microsoft

Office, Google Docs, Human Factors Research, Data Analysis, Linear

Programming, Research, Technical Writing, STISim Drive, MobileEye

Eyetracker, Project Management, Data Modeling, Stochastic Modeling, Process

Improvement, C++, Java, Adobe Photoshop, Autodesk 3dsMax, Autodesk Maya,

Finale Notepad, Propellerhead Reason, HTML.

Academic Honors

Merit Scholarship (2006-2010), Deans List (2009), Deans List (2010), Alpha

Pi Mu Industrial Engineering Honor Society Member (2012).

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