Customer Service Representative

DeKeydra LaShay Reese

**** ********** *******, *****

Cellular 832-***-****

Home 713-***-****

*********@*****.***

Customer Service, Retail, Sales

I am currently seeking a career in customer service, which allows me to advance

my problem resolution skills, communication abilities, leadership skills, and

customer service, in a company that I may advance in and grow with as the

company continues to grow.

Qualifications:

• Customer Service

• Problem Resolution

• Communication Skills

• Computer Literate

Experience:

Asurion

Customer Service Representative

2013-

Answer inbound calls for Sprint cellular customers filing claims

APAC

Geek Squad Customer Service Representative 2012-2013

Answer inbound calls and give information about the product saftey recall, collect

customers information and process the rebate.

Sam’s Club

Door Greeter 2010-2011

Report to front end having all materials needed and greet each member and

check for any inaccuracies in transaction.

Wal-Mart,Cashier 2009-2009

Report to my assigned station, open my beginning till and assist each customer

while keeping an accurate accounting for the money I am responsible for. At the

end of each shift I count my till down, close out my register and clean my work

station.

Air Serv,Aircraft Cleaner 2008-2009

Report to central office; wait to be assigned to a team after gathering supplies,

report to each aircraft and clean plane for inspection. At the end of each shift

return all unused supplies,clean out van and report back to central office.

The Home Depot,Cashier 2007-2009

Report to my assigned station, open my beginning till and assist each customer

while keeping an accurate accounting for the money I am responsible for. At the

end of each shift I count my till down, close out my register and clean my work

station.

Education:

Everest Institute, Houston, Texas 2009-2010

Kashmere Senior High, Woodlands, Texas 2003-2007

Skills:

Microsoft Word

Microsoft PowerPoint

Internet Research

E-Mail

References Available Upon Request

Contact this candidate