Customer Service Sales

***-***-

****/****

*** ******* *** 828-***-****/home

York, SC 29745

acdl4y@r.postjobfree.com

Kaye Toney

Objective: To find a position that fits my abilities and personality while

accomplishing the tasks of my employer.

Experience: Accounting Director, - Oct 2006-Dec 2013, Truck Service, Inc.

Forest City, NC

( Manage and supervise the daily operations of the

accounting department-payables, receivables, and weekly

driver payroll through continuous improvement and Lean

Leadership.

( Assist in the implementation of Truck Service, Inc.

Retirement Plan, Employee Medical Plan, and renewal of

Worker's Compensation Insurance.

( Reconcile banking, make accrual JE's, and compile monthly

and yearly Financial Reports for President, CPA and banking

relationships.

( Conducted weekly orientation of compensation for new

driver hires.

. Monthly NC Sales and Use Tax- and quarterly Interstate

Carrier Claim for Refund of Sales and

Use Tax, quarterly IFTA return.

( Preparation of weekly, monthly, and yearly cash flow

forecasting.

Staff Accountant, -2002-2006, Miller Sherrill Blake, CPA, Forest

City, NC

( Preparation of Federal and State tax returns.

( Payroll, Payroll Reports, Sales and Use Tax Returns- and

Bank Reconciliation for Clients including Financial

Statements.

( Maintain collections for Miller Sherrill Blake, CPA/Forest

City Office which included having to file summons in small

claims court.

( Prepared month end A/R Control for three offices.

( Software packages include: QuickBooks, Creative Solutions

(A/R, Time/Billing Package), Ultra Tax, and Excel.

Customer Service Manager, -1998-2001, Centura Bank,

Forest City, N.C.

. Monitor and maintain accounts integrity and take

corrective action to minimize overdraft reports.

. Develop incentives program for Service Associates who

reach and maintain set goals.

. Maintain A-1 customer satisfaction with all banking

transactions.

. Verify, balance, and document beginning and ending balances

on associate drawer and ATM machine.

. Forecast and maintain adequate levels of capital for

necessary teller and ATM transactions. Assist customers and

present various options and products for customer oriented

goals.

. Promote and sale products and services to current and

potential customers.

Education: Gardner Webb College, Boiling Springs, NC -2005

. Received a Bachelors of Science Degree in Accounting

Isothermal Community College, Spindale, NC-1986

. Associate of Applied Science degree in Business Administration

Chase High School, Forest City, NC-1983

Special Skills: Various Training and OJT Skills Acquired

. H&R Block Tax School

. Microsoft Office and Excel Proficient

. Tax preparation for local businesses including employee

deductions and quarterly filing

. 40 hours per year of Continue Ed required by Miller

Sherrill Blake, CPA for various fields such as Collections,

Sales Tax, and Payroll, Income Tax.

. Transman Software

. Lean Leadership training with Sam MacPhearson

. Access Reporting Software

. TMW Suite Driver Dispatch and Invoicing Software

. Sage 50/Peachtree Accounting Software

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