Project Manager Management

Joshua Abbott

*** * ******* *******, **** *** ? CHICAGO, IL 60640 ? 312-***-**** ?

******************@*****.***

http://www.linkedin.com/in/joshuasabbott

Systems / Business Analyst

Systems / Network Administration ( Project Management ( Web Development

Dedicated 14+ year IT professional with strong background in developing and

executing mission-critical IT development projects to successful

conclusion. In-depth experience managing and integrating key technology

solutions into client business operations. Demonstrated expertise in

overseeing project improvement / quality / testing initiatives,

implementing resource planning and quality control processes throughout the

project life cycle. Skilled in collaborating with clients to interpret

requirements, translate needs into solutions and coordinate resources to

realize deliverables. Possess language proficiencies in English, French and

Spanish.

Areas of Expertise

Project Management Methodologies Software Release & Configuration

Technical Architecture & Design Management

Development Network Planning & System

Metric Evaluation & Change Implementation

Management Troubleshooting / Problem Resolution

Professional Highlights

ASSOCIATION FOR INFORMATION SCIENCE AND TECHNOLOGY, CHICAGO, IL

Communications Officer (Special Interest Group - Education), 8/2013 -

Present

Communicates with members of the SIG and keeps regular contact with the

membership to solicit information for the newsletter, listserv, blog, wiki,

Facebook page, and other regular communication channel(s) are used by the

SIG. Familiar with the subject area of SIG ED and understands the

procedures and mechanisms of producing and distributing the newsletter

using ASIS&T-owned/sanctioned channels with the assistance of Headquarters.

ENZU INCORPORATED, Chicago, IL

Senior Systems Administrator, 6/2013 - 7/2013

Ensured high availability and acceptable levels of performance of mission

critical host computer resources. Developed procedures to maintain

security and protect systems from unauthorized use, acts of nature and user

abuse. Established guidelines and methods for the installation and

management of the host computer operating systems, disk arrays, fiber

channel switches, tape libraries and other components. Developed new

system and application implementation plans, custom scripts and testing

procedures to ensure operational reliability. Trained technical staff in

how to use new software and hardware developed and/or acquired. Developed

and coordinated project directions and schedules to maximize benefits and

minimize impacts on the customer organizations. Provided leadership in

planning and implementation of projects for computer operations and

enterprise systems administration.

JUSTICEBID LLC, Alsip, IL

Chief Technical Officer, 4/2013 - 6/2013

Managed daily information technology department operations. Created system

documentation for new Justice Bid system. Managed leading the strategy for

technology platforms, partnerships and external relationships as well as

building and managing the technology team. Established technical standards

and ensured adherence. Supervised software testing, and information systems

security and maintenance. Lead the organization in anticipating and

reacting to major technology changes which often required development of

technology contingency plans to keep projects on track.

DJAB Networks, Wheeling, WV

Manager Network Operations / Web Application Developer, 9/2011 - Present

Recruited to provide high-level network management / technical support for

DJAB Network infrastructure, guiding team of 35+ Support Professionals in

identifying issues and devising real-time solutions to optimize

performance. Supervise set up, configuration and maintenance of network

platform, including Cisco routers and switches and network storage devices.

Provide security and network status information to executive staff,

implementing security policies and procedures. Supervise software release

and configuration management processes and manage asset tracking /

inventory management program.

Key Projects and Achievements:

. Provide supervisory support and management for both the LDAP and

Microsoft Active Directory servers which include 10,000+ DNS Zones and

4,000 customers and 20+ Vendors.

. Oversee and manage firm's subsidiary companies technical resources,

including DJAB Hosting LLC (Virtual and Reseller hosting), Shoutcast

City (Radio Streaming Company and Asterisk Phone System

virtualization), and Onenode (VPS hosting).

. Credited for designing client specific security-minded, Web 2.0

applications that enriched the employees and targeted customer-based

experience.

. Drove process to setup and maintain firm's infrastructure, supporting

new virtualization systems / development systems including database

cluster, code management system and resource systems.

. Play key role in developing security policies and procedures for

managing DJAB Hosting networks.

. Configured/setup customers out-of-band security options, including pptp

VPN, l2tp VPN, and OpenVPN.

. Supervised development of nGage, an internal datacenter automation

management system, which supports variety of business functions across

client, vendor and employee management system.

. Delivered high level Project Management methodologies regarding

development and support for a Radiology company payroll system called

RAI.

. Lead team in successfully developing and deploying Profloor, a

commercial / residential flooring site.

. Guided team responsible for development of an automated Operating

System Management system that aides customers and staff in

automatically provisioning the servers.

. Exceeded expectations in developing a BSD-variant operating system that

took the place of a closed-source system and now serves as a benchmark

regarding all server performance and OS restores.

Portospire Incorporated, Memphis, TN

Computer Programmer / System Analyst, 1/2006 to 11/2011

Contracted to support development and creation of sophisticated software /

application development projects specific to the needs of a wide range of

clients. Analyzed root cause issues and devised solutions to update and

expand program functionality. Identified project specifications and met all

delivery dates on schedule and on budget. Served as bridge between

developers and clients on large scale projects to define project scope,

gather requirements and establish plans that ensured client satisfaction.

Key Projects and Achievements:

. Led systems integration process that integrated existing CRM into new

open source solution, OpenSAP.

. Streamlined the shipping, ordering, and customer tracking processes by

creating an open source methodology that interpolated data from

existing systems into Portospire, firms proprietary system.

Medical Support Systems Incorporated, Ozark, AR

Computer Programmer / Technical Specialist, 1/2000 to 10/2011

Brought on board to aid in development and testing of firm's turnkey

radiological services and solutions, creating critical database driven

applications and programs. Served as member of development team, working

with specialist in redesign of out-of-date software infrastructure.

Authored and created numerous test scripts and tools to modify, repair,

update and expand existing programs and applications.

Key Projects and Achievements:

. Credited for restructuring firms technical infrastructure in five weeks

and 12% under budget.

. Served as point man regarding all technical support issues, problem

reporting and response strategies.

. Proposed new software for usage on both the employee side of the

company and client side.

Additional Experience

Systems Administrator - Level 3 ? SingleHop Incorporated, Chicago, IL

Assumed responsibility for managing entire network, optimizing system

resources, formulating security protocols, and establishing point-

source disaster planning/recovery strategies.

Computer Programmer / System Analyst ? Crystal Stream Incorporated,

Memphis, TN

Worked directly with clients to design and code customer specific

product development projects.

Systems Administrator ? Softlayer Technologies Incorporated, Dallas, TX

Served as technical expert in delivering high-level IT / Network

administration across server and network infrastructure, maintained

system operations and improved network performance.

Datacenter Engineer - Level 1 ? The Planet Internet Services

Incorporated, Dallas, TX

Assisted team in troubleshooting and resolving incoming/outgoing data

transfer issues, ensured integrity and accuracy of all captured data,

and managed data disaster recovery processes.

Educational Background

PHD IN COMPUTER SCIENCE - DEPAUL UNIVERSITY, CHICAGO, IL (4/2017)

Continuing Education in Computer Science - STANFORD University (3/2017)

BS in Computer Information Systems - DeVry University, Chicago, IL (3/2013)

Served as Project Manager for the Fall 2012 CIS Senior Project: Assisted

in creation and completion of an inventory control and reservation system

for DeVry University, Chicago Metro, which tracked over 400 assets in two

buildings. Complete project in 18 weeks.

Served as Project Manager for the Spring 2012 CIS Database Project: Lead

team in integrating and managing creation of an order and customer

management tracking system, complete with transaction verification, XML

processing, and inventory tracking across two non-contiguous systems.

** Authored technical brief supporting creation of client specific network

and employee monitoring system.

Professional Development

Currently pursuing Cisco Certified Network Associate (CCNA), CCNA in

Security, CCNA Voice Certifications

Currently pursuing PMP Certification from Project Management Institute

Professional Associations

Association for the Advancement of Artificial Intelligence (AAAI) .

Association for Computing Machinery (ACM) . American Institute of Graphic

Arts (AIGA) . Association for Information Technology Professionals (AITP)

. Association for Scientists, Developers, and Faculties (ASDF) .

American Society for Information Science and Technology (ASIS&T) .

European Alliance for Innovation (EAI) . Institute of Electrical and

Electronics Engineers (IEEE) . IEEE Communications Society . IEEE

Computational Intelligence Society . IEEE Computer Society . IEEE

Standards Association . IEEE Biometrics Council . IEEE Nanotechnology

Council . IEEE Systems Council . Institute for Computer Sciences,

Social Informatics and Telecommunications Engineering (ICST) . Project

Management Institute (PMI) . Scrum Alliance . Toastmasters

International . USENIX

Technical Proficiencies

Certificati Certified Member Scrum Alliance, Pursuing PMP Certification

ons: & CCNA

Platforms: Windows 95/98/ME/NT/2000/XP/7/8, Windows Server

2003/2008/2012, Novell Netware, Solaris, SunOS, Linux

(RedHat / CentOS / Fedora), BSD variants, MAC OSX

Tools: Eclipse, NetBeans IDE, Microsoft Visual Studio

2007/2008/2010, IBM Rational Software Architect, Microsoft

.NET, Zend, CodeIgniter, Yii, Symfony2, DJango,

Ruby-on-Rails, Amazon EC2, SoftLayer Technologies Hybrid

Cloud, Rackspace OpenStack, Atlassian SourceTree

Application Microsoft Project, Microsoft Visio 2010

s:

Virtualizat Parallels Virtuozzo, VMWare ESX, Citrix XenServer,

ion: Microsoft Virtual PC, Denali, Active Directory, LDAP,

AD/LDAP Integration

Databases: RDBMS, MySQL, Oracle 10g/11g, PostgreSQL, MongoDB, Redis,

IBM DB2, SQLite, Sybase 10/11

Languages: C, C++, C#, Microfocus COBOL, PHP, ASP.NET, Java, Python,

Ruby, nASM86, Visual Basic .NET, MATLAB, R, SAS, SPSS, SQL,

PL/SQL, DHTML, XHTML, HTML 5, CSS 2/3, JavaScript (jQuery),

Shell (bAsh), Scala

Methodologi PLC / WBS Project Management Framework, Capability Maturity

es: Model (CMM), UML Modeling, Enterprise System Analysis,

Structured Systems Analysis & Design Method (SSADM),

Distributed Systems

Concepts: Applied Algorithms & Structures, Scientific Computing,

Advanced Data Mining, Data Analysis & Regression, Scripting

Mathematics for Data Analysis

: Algebra I & II, Trigonometry, Calculus I & II

Additional Information

Nationality: United States Visa/Resident Status: (U.S. Citizen)

Languages: English, Spanish, French

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